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05-31-2019 04:41 PM #1ROG Enthusiast Array
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GL702VM not booting after windows update updated the bios
Hello,
this morning windows prompted me to install updates, i didn't check what updates where and i clicked restart, the computer shutted down, and restarted doing a BIOS update, i noticed that it showed a version dated around april 2019, but when i checked the last bios for this model on the asus page only shows bios dated 2017 as the last one, anyway the update process finalized the bios update, and after another reboot the laptop is stuck in the ROG logo.
i tried to enter to the bios set up but it doesn’t, i just can turn it on or off, I think windows update flashed my laptop with a wrong bios version.
what can i do? is there a way to reflash de bios with the correct one?
Thanks for the help.
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06-01-2019 04:22 PM #2ROG Enthusiast Array
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yes, im having exactly that problem, everythime i put an ssd in the sata or NVME port it just get stucked. i have now a 1300USD brick thanks to windows update, ASUS, we need a newer bios fixing this ASAP. this is ridiculous.
Originally Posted by eklembacak
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06-03-2019 12:01 AM #3ROG Enthusiast Array
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thanks! i chatted with asus support and they provided me with the same instructions for the downgrade, except that i downgraded directly to the 3.06, so far windows hasnt downloaded again the bios. thanks for this instructions!
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06-03-2019 06:59 PM #4ROG Enthusiast Array
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Bios 311 through winupdate worked fine on my GL702VS (says GL702VSK in msinfo32) but now i see Asus has put up bios 310 not 311 for download where only 307 was available before so maybe 311 is broken at least for some GL702Vxx versions. Other than that i don't think Microsoft makes the bios Asus does but Asus tried deploying them through windows update.
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06-07-2019 12:22 AM #5ROG Guru: Orange Belt Array raju2529 PC Specs
raju2529 PC Specs Laptop (Model) R542UQ-DM153 ( X542UQ.309SA ) Motherboard Asus Builtin Motherboard X542UQ Processor Intel core i5 7200u @2.5Ghz Memory (part number) Adata 2400 Mhz 16GB DDR4 Graphics Card #1 intel HD 620 graphics 1GB DDR3 DCH WHQL driver v27.20.100.9316 Graphics Card #2 Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v27.21.14.6589 Graphics Card #3 nil Graphics Card #4 nil Sound Card Realtek HD Audio controller with codec ALC294 WHQL driver v6.0.9132.1 Monitor Builtin Lcd monitor model BOE Storage #1 Samsung 850 Evo 1000GB SSD M.2. 2280 Storage #2 Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch CPU Cooler Built-in Case From factory Power Supply 65W Keyboard Built in keyboard Mouse Built in mouse Headset Purchased Philips HeadSet Mouse Pad nil Headset/Speakers Realtek Builtin Speakers OS Windows 10 Enterprise 64bit v21H1 build no 19043.899 Network Router NextVision ONU Fiber Modem Accessory #1 G40 Wired Gaming Mouse Accessory #2 Laptop Cooling table with fan Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello 
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Last windows updated new bios 307 through system firmware under device manager. But in asus official website only 305 version is the latest.
I am sure microsoft will never produces bios for non microsoft surface devices.,, so the respective OEM has produced and uploaded their bios files to the windows update database server . Hence while updating windows updates to devices , windows try to install new bios after detecting compatible bios to the oem devices.
I am using R542UQ-DM153 , currently with x542UQ.307 bios . without single problems. I always update bios from microsoft windows updates
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06-07-2019 01:00 AM #6ROG Enthusiast Array
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well.. the bios 310 that windows update is pushing for the GL702VM is bugged, doesnt boot SSDs... so we have to go back to the 306.
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06-07-2019 12:05 PM #7ROG Enthusiast Array
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Same thing, no boot up with my ssd. Originally Posted by eklembacak
mate , asus published official bios 3.10 for gl702vm .
try this and test about ssd . ssd ok for me ...
waiting for your comments
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06-07-2019 12:15 PM #8ROG Enthusiast Array
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Windows update now tryes to update my bios everytime i reboot... Originally Posted by eklembacak
mate , asus published official bios 3.10 for gl702vm .
try this and test about ssd . ssd ok for me ...
waiting for your comments
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06-07-2019 01:24 PM #9ROG Guru: Orange Belt Array raju2529 PC Specs
raju2529 PC Specs Laptop (Model) R542UQ-DM153 ( X542UQ.309SA ) Motherboard Asus Builtin Motherboard X542UQ Processor Intel core i5 7200u @2.5Ghz Memory (part number) Adata 2400 Mhz 16GB DDR4 Graphics Card #1 intel HD 620 graphics 1GB DDR3 DCH WHQL driver v27.20.100.9316 Graphics Card #2 Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v27.21.14.6589 Graphics Card #3 nil Graphics Card #4 nil Sound Card Realtek HD Audio controller with codec ALC294 WHQL driver v6.0.9132.1 Monitor Builtin Lcd monitor model BOE Storage #1 Samsung 850 Evo 1000GB SSD M.2. 2280 Storage #2 Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch CPU Cooler Built-in Case From factory Power Supply 65W Keyboard Built in keyboard Mouse Built in mouse Headset Purchased Philips HeadSet Mouse Pad nil Headset/Speakers Realtek Builtin Speakers OS Windows 10 Enterprise 64bit v21H1 build no 19043.899 Network Router NextVision ONU Fiber Modem Accessory #1 G40 Wired Gaming Mouse Accessory #2 Laptop Cooling table with fan Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
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block the system firmware hardware ID using group policy editor and update the same to the windows
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06-08-2019 01:07 AM #10ROG Enthusiast Array
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Sorry i cant understand correctly, you are saying that you managed to make bios 310 work with ssds? Originally Posted by eklembacak
Can you specify how you did it? Or post it on your native language and i will try to translate
Thanks!
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