06-01-2019 10:06 PM - last edited on 03-06-2024 08:13 PM by ROGBot
06-01-2019 11:22 PM
06-02-2019 06:18 AM
Georgegr wrote:
Hello,
The problem encountered a few days ago after installing the update KB4497934.If uninstall this update,the controller is working normally.From version 1809 i updated to 1903 and the problem reappeared.I installed the drivers from the page the motherboard, but the problem remains.I have one more controller the Intel(R) 300 Series Chipset Familu Sata Ahci Controller that is working normally.The system is running without any problems.
My motherboard is Asus Formula XI z390.
06-02-2019 06:27 AM
Saltgrass wrote:
I am not sure why folks with 1809 were getting different versions of that CU. The one I got was KB4497935 on all of my systems. But my Series 300 SATA controller is working normally. The standard one is one Windows will install, so have you tried uninstalling it? Is there something that needs that controller on your system?
I have a Z370 board and the update, except for the USB problem, worked normally .
06-02-2019 01:34 PM
06-03-2019 08:18 AM
Saltgrass wrote:
I suppose my next question would be what drive configuration do you really have? Are the M.2 ports populated and with what?
Are the normal SATA ports occupied and which ones and with what? If you were running an M.2 NVMe drive with an M.2 port set as SATA, it might cause such problems.
You are showing nothing in the Device Manager as Unknown?
I don't see anything in the Update's description that might cause such a problem, but a new Servicing Stack was installed. Since it was working before, something must have changed.
06-05-2019 10:04 AM