Results 1 to 6 of 6

Hybrid View

  1. #1
    ROG Member Array
    Join Date
    Feb 2014
    Reputation
    10
    Posts
    5

    GL504GW crashes after Bios Update

    I have my computer for about a week. Everythingworking, until today, that windows updated my bios from 300 to 302, and everything went south.
    First, it dissapeared NVIDIA control center, then trying to fix Nvidia drivers, i unistalled, and re-installed NVIDIA drivers. Then my computer began to freeze, and i couldn´t back up any of my data. The it didn´t even started. Right to BSOD.
    Automatic repair, every time a started my laptop, went unable to detect error. No posibility to start on safe mode, not even linux, to try to salvage my documents.
    Tryied restoring Bios 300, and it went ok, but windows dindn´t work anymore.
    Now i have two questions. Is this a cause to ask a replacement of the machine?
    Second, i contacted the technical service through the oficial asus.com and they told me sorry for the inconvenience, but if you want to get the ISO to restore everything from factory setup, you´ll have to pay 50 dlrs.
    Now i have formatted everything. It´s working, BUT i don´t have light on my keyboard, and a lot of software, are detected by windows as potencial harmful.
    So i have a working windows laptop, but with half of the feature.

  2. #2
    ROG Guru: Orange Belt Array FULLMETALJACKET7's Avatar
    Join Date
    Mar 2018
    Reputation
    45
    Posts
    365

    Download the necessary drivers and software from the Asus support page. Install only what's important. Avoid installing junk you will never use.
    For the keyboard backlight and function keys you'll need to install ATK package.
    Last edited by FULLMETALJACKET7; 06-04-2019 at 12:46 PM.

  3. #3
    New ROGer Array
    Join Date
    Feb 2019
    Reputation
    10
    Posts
    6

    I upgraded my BIOS now, and I've got no problems.

  4. #4
    ROG Member Array
    Join Date
    Feb 2014
    Reputation
    10
    Posts
    5

    Thanks for the quick answer, but i got two problems, i can´t find the ATK driver, and the second, i can´t install all the drivers, UAC pops up and i can´t deactivate it.

    I think the keyboard is the only thing that left to get the laptop fully operational.

    Quote Originally Posted by FULLMETALJACKET7 View Post
    Download the necessary drivers and software from the Asus support page. Install only what's important. Avoid installing junk you will never use.
    For the keyboard backlight and function keys you'll need to install ATK package.

  5. #5
    ROG Guru: Yellow Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.305 )
    MotherboardAsus motherboard
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB
    Graphics Card #1intel Hd 620 graphics 1GB DDR3
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec 294
    MonitorLcd monitor
    Storage #1Samsung 850 Evo 250GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch. Toshiba 1TB 2.5 inch
    CPU CoolerBuilt-in
    Casefrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek with ice sound
    OS Windows 10 Insider Preview 64bit 1903build no 18950.1001
    Network RouterBsnl Wi-Fi modem with router
    Accessory #1 Dell Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner

    Join Date
    Feb 2018
    Reputation
    10
    Posts
    136

    you can install any asus model laptop atk software.

  6. #6
    ROG Guru: Orange Belt Array FULLMETALJACKET7's Avatar
    Join Date
    Mar 2018
    Reputation
    45
    Posts
    365

    Disable UAC in the control panel.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •