Results 1 to 8 of 8
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06-06-2019 10:23 AM #1ROG Guru: Yellow Belt Array will_s PC Specs
will_s PC Specs Motherboard Asus Maximus Hero X Processor Intel i7 8700K Memory (part number) G.Skill F4-3600C16-8GTZNC Trident Z Graphics Card #1 Aorus 1080ti Sound Card external Turtle Beach Monitor Predator 34" Storage #1 Samsung 960 Pro 1TB m.2 (PCIE) Storage #2 Samsung 850 EVO CPU Cooler Corsair H115i Pro Case Corsair Carbide Air 740 ATX Cube Keyboard Logitech G105 Mouse Logitech G Pro Gaming Headset Turtle Beach Elite Pro OS Windows 10 Network Router Asus Accessory #1 Fanatech CSW2 Accessory #2 Fanatech V3's
- Join Date
- Sep 2013
- Reputation
- 10
- Posts
- 174
Unable to properly parse system specs
Please report in realbench forums
Now the card is not Asus but the motherboard is
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11-24-2019 11:55 PM #2ROG Member Array owcraftsman PC Specs
owcraftsman PC Specs Motherboard Crosshair VIII Hero Processor R9-3900X Memory (part number) F4-3600C16Q-32GTZNC Graphics Card #1 EVGA 2080 Ti Ultra Monitor Asus ROG Swift PG278Q Storage #1 Samsung 970 EVO M.2 512GB Storage #2 Corsair MP600 M.2 Gen4 CPU Cooler EK-Quantum Case BenchTop ATM Power Supply EVGA Supernova G2 1000w Keyboard Corsair K68 RGB Mouse Logitech G403 Headset Kingston HyperX Cloud (white) Mouse Pad CMStorm Headset/Speakers Logitech z5500 OS W10x64 Pro 1909 Network Router GT AC5300 ROG 
- Join Date
- Jul 2012
- Reputation
- 17
- Posts
- 18
I'm having the same issue on Crosshair VIII. I disable aLL monitoring software, reinstalled.
| Ryzen 9 3900X | ASUS ROG C8H | Trident Z Neo 4x8 3600 C16 | EVGA RTX2080Ti Ultra | EVGA Supernova 1000 G2 | Corsair 1TB MP600 (OS) & Samsung 970 evo 1TB M.2 (Games) | Custom Enthoo Luxe | EK-Quantum (CPU & Mobo) | Hydro Copper (2080Ti) | Custom external loop w/Phoyba Xtreme Nova 1080 |
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11-25-2019 04:59 AM #3ROG Guru: White Belt Array ationfictons PC Specs
ationfictons PC Specs Motherboard Asus ROG X570 Crosshair VIII Hero Processor AMD Ryzen 7 3700X Memory (part number) G.Skill F4-3200C14D-16GTZ DDR4 Graphics Card #1 EVGA GeForce GTX 1080 FTW2 w/ICX Monitor Dell U3417W Storage #1 KC3000 PCIe 4.0 NVMe M.2 2TB CPU Cooler Noctua NH-D15S Case Fractal Design Define R6 USB-C Power Supply Seasonic Prime ULTRA 600W 80+ Titanium Keyboard Corsair K65 RGB Rapidfire Mouse Logitech G305 Headset Philips SHP9500 Headphones w/ V-MODA BoomPro Microphone on Schiit Hel Headset/Speakers AudioEngine A2+ OS Windows 11 Pro x64 Network Router pfSense on ProtectLi VP2410 Accessory #1 XSPC Wire Sensor 10K Thermistor Accessory #2 Noctua NF-A14 PWM 140mm Case Fans (3) 
- Join Date
- Oct 2019
- Reputation
- 18
- Posts
- 108
Ditto.
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11-25-2019 04:42 PM #4ROG Guru: White Belt Array ationfictons PC Specs
ationfictons PC Specs Motherboard Asus ROG X570 Crosshair VIII Hero Processor AMD Ryzen 7 3700X Memory (part number) G.Skill F4-3200C14D-16GTZ DDR4 Graphics Card #1 EVGA GeForce GTX 1080 FTW2 w/ICX Monitor Dell U3417W Storage #1 KC3000 PCIe 4.0 NVMe M.2 2TB CPU Cooler Noctua NH-D15S Case Fractal Design Define R6 USB-C Power Supply Seasonic Prime ULTRA 600W 80+ Titanium Keyboard Corsair K65 RGB Rapidfire Mouse Logitech G305 Headset Philips SHP9500 Headphones w/ V-MODA BoomPro Microphone on Schiit Hel Headset/Speakers AudioEngine A2+ OS Windows 11 Pro x64 Network Router pfSense on ProtectLi VP2410 Accessory #1 XSPC Wire Sensor 10K Thermistor Accessory #2 Noctua NF-A14 PWM 140mm Case Fans (3)
- Join Date
- Oct 2019
- Reputation
- 18
- Posts
- 108
Thinking the "unable to parse" issue might have been caused by running the benchmark from my NAS, I extracted the files to my C: drive and re-ran the test. I still got the same "unable to parse" error, but my benchmark scores are much higher.
I'm wondering if the problem is just the age of the benchmark. Looking at the contents of the zip file, it looks like the last update was 09/21/2017. Maybe it just doesn't recognize the contents of my system. Is RealBench still being maintained?
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11-29-2019 05:40 AM #5ROG Member Array owcraftsman PC Specs
owcraftsman PC Specs Motherboard Crosshair VIII Hero Processor R9-3900X Memory (part number) F4-3600C16Q-32GTZNC Graphics Card #1 EVGA 2080 Ti Ultra Monitor Asus ROG Swift PG278Q Storage #1 Samsung 970 EVO M.2 512GB Storage #2 Corsair MP600 M.2 Gen4 CPU Cooler EK-Quantum Case BenchTop ATM Power Supply EVGA Supernova G2 1000w Keyboard Corsair K68 RGB Mouse Logitech G403 Headset Kingston HyperX Cloud (white) Mouse Pad CMStorm Headset/Speakers Logitech z5500 OS W10x64 Pro 1909 Network Router GT AC5300 ROG
- Join Date
- Jul 2012
- Reputation
- 17
- Posts
- 18
I had the same issue a while back on a different motherboard and I found out you must be on Asus motherboard to submit a score, That came from an admin, so I suspect a credible source. Now I'm om a Crosshair VIII and still doesn't work. So What, Do I need an Asus GPU too? This sucks. Age? it's plastered on my product page for C8H and tons of folks are using it.
| Ryzen 9 3900X | ASUS ROG C8H | Trident Z Neo 4x8 3600 C16 | EVGA RTX2080Ti Ultra | EVGA Supernova 1000 G2 | Corsair 1TB MP600 (OS) & Samsung 970 evo 1TB M.2 (Games) | Custom Enthoo Luxe | EK-Quantum (CPU & Mobo) | Hydro Copper (2080Ti) | Custom external loop w/Phoyba Xtreme Nova 1080 |
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01-06-2020 03:53 PM #6New ROGer Array
- Join Date
- Jan 2017
- Reputation
- 10
- Posts
- 1
Same error here, Maximus XI Extreme + Asus Geforce RTX 2080 Ti DUAL OC
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01-06-2020 05:28 PM #7ROG Member Array owcraftsman PC Specs
owcraftsman PC Specs Motherboard Crosshair VIII Hero Processor R9-3900X Memory (part number) F4-3600C16Q-32GTZNC Graphics Card #1 EVGA 2080 Ti Ultra Monitor Asus ROG Swift PG278Q Storage #1 Samsung 970 EVO M.2 512GB Storage #2 Corsair MP600 M.2 Gen4 CPU Cooler EK-Quantum Case BenchTop ATM Power Supply EVGA Supernova G2 1000w Keyboard Corsair K68 RGB Mouse Logitech G403 Headset Kingston HyperX Cloud (white) Mouse Pad CMStorm Headset/Speakers Logitech z5500 OS W10x64 Pro 1909 Network Router GT AC5300 ROG
- Join Date
- Jul 2012
- Reputation
- 17
- Posts
- 18
Clearly they are no longer supporting the software I submitted a ticket and got no response there either.
Originally Posted by erialor
This is just one of the problematic software they use as marketing hype but doesn't work worth a ****.
The same motherboard won't fast charge my phone over USB C support says install AI charger after I had explained I had installed it and it didn't work.
It's literally useless software that shouldn't be needed to begin with. The port should support the proper voltage and amperage without the need for it.
The fact that it doesn't means it never will. Classic bait and switch. If it works for some and not others it is clearly a defective board but not available for RMA. The only recourse is to return it or buy another brand.
The bottom line, It's not just Asus, MSI & Gigabyte software is crap too I know I've tried them all, if you are buying a motherboard for what the manufacturer's software can do for ya, you made a mistake and sadly if we are expecting everything to work as advertised be prepared to forget that too.| Ryzen 9 3900X | ASUS ROG C8H | Trident Z Neo 4x8 3600 C16 | EVGA RTX2080Ti Ultra | EVGA Supernova 1000 G2 | Corsair 1TB MP600 (OS) & Samsung 970 evo 1TB M.2 (Games) | Custom Enthoo Luxe | EK-Quantum (CPU & Mobo) | Hydro Copper (2080Ti) | Custom external loop w/Phoyba Xtreme Nova 1080 |
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01-12-2020 09:14 PM #8ROG Junior Member Array
- Join Date
- Oct 2014
- Reputation
- 10
- Posts
- 2
Same problem on Zenith II Extreme and RTX 2080 ti
RealBench keeps getting 'Unable to properly parse system specs' on a Zenith II Extreme with Threadripper 3960x and RTX 2080 ti.
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