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  1. #1
    ROG Member Array
    Join Date
    Jul 2018
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    10
    Posts
    7

    problems removing aura sync

    Hi, having problems syncing my gear so I tried to uninstall and install again. Something went wrong whilst uninstalling and now I can't seem to remove it or re-install it.

    It has mostly gone from my machine in so far as I can't find any files / folders with aura sync, but an "aura" line still appears in my uninstall app list and when I click "uninstall" a pop-up with "do you want Windows host process (Runddll32) to make change to your computer" and I click yes and nothing happens. I downloaded AuraCleaner but it doesn't seem to do anything. Can't install a new version it just say installation failed.

    Suggestions? driving me slightly bonkers...

    thanks, CF

  2. #2
    ROG Enthusiast Array
    Join Date
    Apr 2019
    Reputation
    18
    Posts
    74

    Quote Originally Posted by Monzmatt66 View Post
    Hi, having problems syncing my gear so I tried to uninstall and install again. Something went wrong whilst uninstalling and now I can't seem to remove it or re-install it.

    It has mostly gone from my machine in so far as I can't find any files / folders with aura sync, but an "aura" line still appears in my uninstall app list and when I click "uninstall" a pop-up with "do you want Windows host process (Runddll32) to make change to your computer" and I click yes and nothing happens. I downloaded AuraCleaner but it doesn't seem to do anything. Can't install a new version it just say installation failed.

    Suggestions? driving me slightly bonkers...

    thanks, CF
    what happens if u start the installer again?

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