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asus crosshair vii hero error e1

lorenkos
Level 7

‎06-07-2019 01:58 PM - last edited on ‎03-06-2024 08:12 PM by Community Admin

Hi, I tried to update bios and now the mb not posts. Try to restore bios with usb key but cannot. Pressed the flashback button and hold for 3 seconds. It will start flashing with a blue light than nothing happen, the light stays on steady. tried more usb keys with fat32 and bios renamer.

CPU is a Ryzen 2700X that worked well till the bios update with v 2304.

Is mb broken?? Tried to remove battery for many minutes but nothing.....

please help me
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8 REPLIES 8

MeanMachine
Level 13

‎06-07-2019 07:59 PM

Hi lorenkos 🙂 Can you access your Bios?
If so have you tried updating Bios from within Bios using the EZ Flash 3 utility and not as you have done via the rear IO panel.
We owe our existence to the scum of the earth, Cyanobacteria

My System Specs:

MB:ASUS ROG Crosshair VII Hero/WiFi GPU:EVGA GTX 1080 sc PSU:Corsair AX-1200i
CPU:AMD R7 2700X Cooler: Corsair Hydro H115i Case: Corsair Carbide 780t
Memory:G.Skill TridentZ F4-3200C14D-16GTZR SSD:Samsung 500GB 960 EVO M.2

[/HR]
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gupsterg
Level 13

‎06-08-2019 01:03 AM

lorenkos wrote:
Hi, I tried to update bios and now the mb not posts. Try to restore bios with usb key but cannot. Pressed the flashback button and hold for 3 seconds. It will start flashing with a blue light than nothing happen, the light stays on steady. tried more usb keys with fat32 and bios renamer.

CPU is a Ryzen 2700X that worked well till the bios update with v 2304.

Is mb broken?? Tried to remove battery for many minutes but nothing.....

please help me


I would check you have correct flash file on USB stick.

I would check it is correctly named.

As long as it is correct file, correctly renamed, placed not within a directory on USB and USB stick is FAT32, flashback should work regardless if CPU/RAM/GPU, etc has issue.

"Flashback" is a self-contained SPI programmer built onto the motherboard.
Intel Defector :eek: AMD Rebel


R9 5900X - Custom WC - ASUS Crosshair VII Hero WiFi - Ballistix Sport LT 2x16GB 3800MHz C16 - RX 6800 XT - WD SN770 2TB - 2x 870 EVO 4TB


24/7 OC: i5 4690K @ 4.9GHz CPU@1.255v 4.4GHz Cache@1.10v - Archon SB-E X2 - Asus Maximus VII Ranger
Sapphire Fury X (1145/545 ~17.7K GS 3DM FS)

:eek: CPU Validation 5.198GHz@1.314v with 4.4GHz cache + RAM 2400MHz@1T :eek:
Da Music video
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lorenkos
Level 7
In response to gupsterg

‎06-08-2019 04:07 AM

Nothing, formatted new usb with FAT32, renamed bios 2304 to C7H.CAP, led lit 3 times then usb key led blinks 0.5 secs and no more... bios led on mb always on after 3 blinks.
Very frustrated
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gupsterg
Level 13

‎06-08-2019 09:49 AM

Did you place USB stick in correct port? needs to be in rear IO marked BIOS.

80644
Intel Defector :eek: AMD Rebel


R9 5900X - Custom WC - ASUS Crosshair VII Hero WiFi - Ballistix Sport LT 2x16GB 3800MHz C16 - RX 6800 XT - WD SN770 2TB - 2x 870 EVO 4TB


24/7 OC: i5 4690K @ 4.9GHz CPU@1.255v 4.4GHz Cache@1.10v - Archon SB-E X2 - Asus Maximus VII Ranger
Sapphire Fury X (1145/545 ~17.7K GS 3DM FS)

:eek: CPU Validation 5.198GHz@1.314v with 4.4GHz cache + RAM 2400MHz@1T :eek:
Da Music video
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lorenkos
Level 7

‎06-08-2019 11:01 AM

No way I suppose the port is the right one
80645
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gupsterg
Level 13
In response to lorenkos

‎06-08-2019 01:24 PM

lorenkos wrote:
No way I suppose the port is the right one
80645


As Rolda said you are using ASUS ROG Crosshair VI Hero. Get correct file from link below, rename to C6H.CAP and use port as in your photo.

https://www.asus.com/Motherboards/ROG-CROSSHAIR-VI-HERO/HelpDesk_BIOS/
Intel Defector :eek: AMD Rebel


R9 5900X - Custom WC - ASUS Crosshair VII Hero WiFi - Ballistix Sport LT 2x16GB 3800MHz C16 - RX 6800 XT - WD SN770 2TB - 2x 870 EVO 4TB


24/7 OC: i5 4690K @ 4.9GHz CPU@1.255v 4.4GHz Cache@1.10v - Archon SB-E X2 - Asus Maximus VII Ranger
Sapphire Fury X (1145/545 ~17.7K GS 3DM FS)

:eek: CPU Validation 5.198GHz@1.314v with 4.4GHz cache + RAM 2400MHz@1T :eek:
Da Music video
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Rolda
Level 8

‎06-08-2019 12:29 PM

Hi, your motherboard is Crosshair VI not VII.
You must flash the correct bios.
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lorenkos
Level 7

‎06-08-2019 01:57 PM

ops, incredible error,
I threw away the box and I was convinced that it was a cross hero Vii , excuse me for wasting your time, thank you so much
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