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  1. #1
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    Realtek audio console doesn't support this machine

    Good afternoon guys, I'm facing a problem that's annoying me, I'm not getting access to the Realtek Audio Console, the following error appears "realtek audio console does not support this machine", this happened a few times, but I reinstalled the driver audio and everything was fine, but after I updated my windows to the most current version at the moment I can not solve it, I really like this program, I could control my microphone through it, and also switch between performance, powerful, and extreme, now without getting access I have to keep the phone in what seems to be extreme, the sound is very loud, and I can not change the sonic studio. My question is if anyone knows how to fix it? or tell me another program to make the settings of my phone, it's a hyperx cloud revolver s, and my motherboard is a z370f. Thank you. Print https://ibb.co/3kjRq3M
    Last edited by alephyw23; 06-09-2019 at 07:29 PM.

  2. #2
    ROG Guru: Orange Belt Array MoKiChU PC Specs
    MoKiChU PC Specs
    MotherboardASUS ROG Strix Z370-F
    ProcessorIntel Core i7-8700K
    Memory (part number)Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB)
    Graphics Card #1ASUS ROG Strix GTX 1080 Ti OC
    MonitorASUS ROG Strix XG35VQ
    Storage #1SSD Samsung 960 EVO 256GB
    Storage #2SSHD Seagate 2TB
    CPU CoolerCooler Master ML240L RGB
    CaseBitFenix Enso
    Power SupplyCorsair TX850M (850W)
    Keyboard Logitech G413
    Mouse Logitech G502
    Mouse Pad PECHAM MPad-XXL
    Headset/Speakers Logitech Z333
    OS Windows 10 Pro 64 bit
    MoKiChU's Avatar
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    Aug 2013
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    Quote Originally Posted by alephyw23 View Post
    Good afternoon guys, I'm facing a problem that's annoying me, I'm not getting access to the Realtek Audio Console, the following error appears "realtek audio console does not support this machine", this happened a few times, but I reinstalled the driver audio and everything was fine, but after I updated my windows to the most current version at the moment I can not solve it, I really like this program, I could control my microphone through it, and also switch between performance, powerful, and extreme, now without getting access I have to keep the phone in what seems to be extreme, the sound is very loud, and I can not change the sonic studio. My question is if anyone knows how to fix it? or tell me another program to make the settings of my phone, it's a hyperx cloud revolver s, and my motherboard is a z370f. Thank you. Print https://ibb.co/3kjRq3M
    Hi,

    When you updated Windows 10 to the latest version 1903, Windows Update updated your audio drivers. The problem is that the drivers from Windows Update do not contain the Extension Driver (HDX_AsusExt_AVO_RTK.inf in your case) allowing you to have access to Realtek Audio Control.

    Here is the latest audio drivers for your ASUS ROG motherboard (use the FIRST INSTALL/CLEAN INSTALL tutorial of ROG Sonic Studio III install type) : https://rog.asus.com/forum/showthrea...HD-Audio-(UAD)

  3. #3
    New ROGer Array
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    Quote Originally Posted by MoKiChU View Post
    Hi,

    When you updated Windows 10 to the latest version 1903, Windows Update updated your audio drivers. The problem is that the drivers from Windows Update do not contain the Extension Driver (HDX_AsusExt_AVO_RTK.inf in your case) allowing you to have access to Realtek Audio Control.

    Here is the latest audio drivers for your ASUS ROG motherboard (use the FIRST INSTALL/CLEAN INSTALL tutorial of ROG Sonic Studio III install type) : https://rog.asus.com/forum/showthrea...HD-Audio-(UAD)

    Man, man, you're awesome, thank you, I did it step by step and solved it, you're the guy.

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