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  1. #1
    New ROGer Array
    Join Date
    Jun 2019
    Reputation
    10
    Posts
    1

    Maximus XI Extreme Issues

    Hey there! I have a problem I have tried to do some research, and also have been on and off with tech support for a while and just can't seem to get around it.

    The system specs are posted below, but when trying to put this rig together I've had some major issues. The first problem was that I couldn't get any of the PCIE slots on the motherboard to work. When contacting ASUS they said to RMA the board and they would take a look. I sent off the board and they just gave me a new one. After the 2nd assembly I couldn't get the video card to work with this motherboard or with any others for that matter. Once again RMA and off it went, with a new one returning. This time I can only get the video card to work in the 3rd PCIE slot, and it's not recognized in the first two. I can put older video cards into the first and 2nd slots and they work just fine, however this new one only works in the third slot. My second issue is that I can't seem to get the M2 drives in the DIMM2 slot to work either. I have changed settings in the BIOS but they never seem to be recognized either. I am not sure if the issues are connected or possibly I have yet another bad board, but since I can't find help anywhere else with these issues I am dying to see if anyone here might have some insight or any tricks I might be able to try. Also this is a fresh machine, just installed windows using the on-board gpu.


    The Rig...
    i9 9900K
    ASUS ROG Maximus XI Extreme LGA 1151 (300 Series) Intel Z390 HDMI SATA 6Gb/s USB 3.1 Extended ATX Intel Motherboard
    2x G.SKILL TridentZ RGB Series 32GB (2 x 16GB) 288-Pin DDR4 SDRAM DDR4 4000 (PC4 32000)
    ASUS ROG Strix GeForce RTX 2080 Ti DirectX 12 ROG-STRIX-RTX2080TI-O11G-GAMING 11GB 352-Bit GDDR6 PCI Express 3.0 HDCP
    4x Samsung 970 PRO 512GB - NVMe PCIe M.2 2280 SSD
    1200W Corsair AX1200i
    Corsair 1000D (case)

  2. #2
    New ROGer Array Jesseinsf PC Specs
    Jesseinsf PC Specs
    MotherboardASUS ROG Maximus XI Extreme
    ProcessorIntel Core i9 9900K
    Memory (part number)G-Skill F4-2666C15D-32GVR
    Graphics Card #1ASUS ROG STRIX GeForce RTX™ 2070
    Sound CardCreative Sound Blaster AE-9
    MonitorSamsung 32" UH750 QLED UHD Monitor
    Storage #1Samsung 970 Pro M.2 PCIe SSD 1TB
    CPU CoolerCooler Master MLX-D36M-A20PC-R1
    CaseLian Li PC-011 Dynamic
    Power SupplyColler Master V1200
    Keyboard Razer BlackWidow Chroma
    Mouse Razer Lancehead
    Headset Bowers And Wilkins P9 Signature
    Headset/Speakers Dynaudio XEO 2
    OS Windows 10 Pro for Workstations
    Network RouterROG Rapture GT-AC5300
    Accessory #1 Razer Firefly RGB Mouse Pad

    Join Date
    Mar 2019
    Reputation
    11
    Posts
    23

    Quote Originally Posted by Forgottenspy View Post
    Hey there! I have a problem I have tried to do some research, and also have been on and off with tech support for a while and just can't seem to get around it.

    The system specs are posted below, but when trying to put this rig together I've had some major issues. The first problem was that I couldn't get any of the PCIE slots on the motherboard to work. When contacting ASUS they said to RMA the board and they would take a look. I sent off the board and they just gave me a new one. After the 2nd assembly I couldn't get the video card to work with this motherboard or with any others for that matter. Once again RMA and off it went, with a new one returning. This time I can only get the video card to work in the 3rd PCIE slot, and it's not recognized in the first two. I can put older video cards into the first and 2nd slots and they work just fine, however this new one only works in the third slot. My second issue is that I can't seem to get the M2 drives in the DIMM2 slot to work either. I have changed settings in the BIOS but they never seem to be recognized either. I am not sure if the issues are connected or possibly I have yet another bad board, but since I can't find help anywhere else with these issues I am dying to see if anyone here might have some insight or any tricks I might be able to try. Also this is a fresh machine, just installed windows using the on-board gpu.


    The Rig...
    i9 9900K
    ASUS ROG Maximus XI Extreme LGA 1151 (300 Series) Intel Z390 HDMI SATA 6Gb/s USB 3.1 Extended ATX Intel Motherboard
    2x G.SKILL TridentZ RGB Series 32GB (2 x 16GB) 288-Pin DDR4 SDRAM DDR4 4000 (PC4 32000)
    ASUS ROG Strix GeForce RTX 2080 Ti DirectX 12 ROG-STRIX-RTX2080TI-O11G-GAMING 11GB 352-Bit GDDR6 PCI Express 3.0 HDCP
    4x Samsung 970 PRO 512GB - NVMe PCIe M.2 2280 SSD
    1200W Corsair AX1200i
    Corsair 1000D (case)
    This is a tough one because you have maxed out your NVMe slots. Just to be clear you do know your video card will only run at 8X? also, you have to turn on the DIMM.2 slots in the BIOS as well-as turn on native NVMe for the embedded NVMe slots. Also PCIe slot 3 will need to be set at 2X for the 2nd onboard NVMe slot. If I were in your position I would take out the NVMe drives on the motherboard and make sure the DIMM.2 slot is turned on. See if that works. Your video card will still run at 8X mode but this should work unless there is a cable or other HW issue. Now, if you want your video card to run at 16X mode then you need to not use the DIMM.2 slot. Just use the onboard NVMe slots and make sure you turn on the Native NVMe driver.

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