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  1. #1
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    Zenith Extreme Hard Shutdown

    my Zenith Extreme (not alpha) has hard shutdown issue exactly like this:

    https://rog.asus.com/forum/showthrea...-Hard-Shutdown

    I haven't installed any Aura, RGB softwares. May be Bios issue (my bios is 1701 version). I hope next Bios version can solve it.

  2. #2
    ROG Guru: White Belt Array FalloutBoy PC Specs
    FalloutBoy PC Specs
    Laptop (Model)G751JY-T7042H
    MotherboardROG Zenith Extreme Alpha
    ProcessorAMD 2950X
    Memory (part number)Corsair CMW64GX4M4C3200C16W
    Graphics Card #1Aorus GTX 1080 Ti Extreme 11Gb
    Sound CardInbuilt
    MonitorViewsonic XG-2703-GS
    Storage #1Samsung 960 EVO 1 Tb
    Storage #2Raid 6 Array 8 x 4 Tb SAS III on a 9361-8i
    CPU CoolerNoctua NH-U14S TR4 Edition with two AF15s
    CaseXigmatek Elysium Super Tower
    Power SupplySilverstone Strider ST-1500
    Keyboard Hyper X Alloy Elite RGB
    Mouse Razor Chroma Deathadder
    Headset Hyper X Revolver S
    Mouse Pad Playmax
    Headset/Speakers Creative Labs 2.1
    OS Windows 10 Pro 64 Bit 1903
    Network RouterFritzbox 7490

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    Is it a Zenith Extreme or Extreme Alpha, I've got the Alpha I went to the 1901 bios from the installed 0207 it came with to the 1901 and within 1/2 an hour had my first problem, I was just sitting there and about to click on Firefox and the whole system just went CLICK and shutdown, it also would not power on from the power switch, I had to pull the power plug wait a few seconds and then plug it back in.
    This happened multiple times and windows was reporting
    Error "The previous system shutdown at <time> on <date> was unexpected"
    Error "Description for event ID 56 from source Application Popup" can not be found
    Critical "The system has rebooted without cleanly shutting down first ....."

    I went back to BIOS 0207 and the problem has not re occurred since ; however I will have to try the 1901 bios again as although I thought I had all the latest software from the ASUS site for the Zenith Extreme Alpha it appears I had one version previous to the current version and this may somehow make a difference - my thinking is that it wont however and that 1901 for the Alpha maybe a bit bjorked. You might want to revert to an earlier version for your board and see if the problem continues.

    Good luck, I know how teething problems can be.
    I truly believe that there are people on this planet who should voluntarily remove them selves from the gene pool.
    Maximus IV Extreme Z/16G/2600K, Rampage V Extreme Edition 10/32G/6900K, G751JY-T7042H
    Zenith Extreme Alpha/64G/2950x , X399 Prime A/32G/1900X
    Power Mad Mu ha ha ha

  3. #3
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    Mine is original Zenith Extreme and bios 1701. In bios setting I just select optimize all fans and set 1 fan run in slient mode.
    Now I still don't know the cause of the issue. I heard people complain about bios 1901 so I have not upgraded. Waiting for next bios version.

  4. #4
    ROG Guru: White Belt Array FalloutBoy PC Specs
    FalloutBoy PC Specs
    Laptop (Model)G751JY-T7042H
    MotherboardROG Zenith Extreme Alpha
    ProcessorAMD 2950X
    Memory (part number)Corsair CMW64GX4M4C3200C16W
    Graphics Card #1Aorus GTX 1080 Ti Extreme 11Gb
    Sound CardInbuilt
    MonitorViewsonic XG-2703-GS
    Storage #1Samsung 960 EVO 1 Tb
    Storage #2Raid 6 Array 8 x 4 Tb SAS III on a 9361-8i
    CPU CoolerNoctua NH-U14S TR4 Edition with two AF15s
    CaseXigmatek Elysium Super Tower
    Power SupplySilverstone Strider ST-1500
    Keyboard Hyper X Alloy Elite RGB
    Mouse Razor Chroma Deathadder
    Headset Hyper X Revolver S
    Mouse Pad Playmax
    Headset/Speakers Creative Labs 2.1
    OS Windows 10 Pro 64 Bit 1903
    Network RouterFritzbox 7490

    Join Date
    Jan 2013
    Reputation
    10
    Posts
    97

    Keep an eye on your CPU fans too.

    Quote Originally Posted by vfrank View Post
    Mine is original Zenith Extreme and bios 1701. In bios setting I just select optimize all fans and set 1 fan run in slient mode.
    Now I still don't know the cause of the issue. I heard people complain about bios 1901 so I have not upgraded. Waiting for next bios version.
    Keep an eye on your fans too as I said although I had the previous version of AISuite installed in the middle of a benching run it showed the CPU as being -128, the fans had stopped and the heatsink was egg frying material. None of these problems since I went back to the first bios but I will have to try again now that I have the correct version of AISuite installed and see if weirdness still ensues but if your CPU suffered the same as what mine did it may have done a thermal shutdown.
    I truly believe that there are people on this planet who should voluntarily remove them selves from the gene pool.
    Maximus IV Extreme Z/16G/2600K, Rampage V Extreme Edition 10/32G/6900K, G751JY-T7042H
    Zenith Extreme Alpha/64G/2950x , X399 Prime A/32G/1900X
    Power Mad Mu ha ha ha

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