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  1. #1
    New ROGer Array Emradeon PC Specs
    Emradeon PC Specs
    MotherboardAsus Prime Pro X470
    ProcessorAMD R5 2600
    Graphics Card #1Asus ROG Strix RX580 T8G

    Join Date
    Jul 2019
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    1

    ROG Strix RX580 T8G Aura stuck on one colour

    Hi folks.
    As per the title I have a ROG Strix RX580 T8G with its Aura stuck on one colour and there is no way to change it.
    Up until now the card and the Aura worked flawlessly for me. Then, it just stopped responding to Aura yesterday after normal boot up. And absolutely nothing has changed! When turning on the PC, the colour goes purple for 2 seconds, then it goes to orange and stays there.
    When windows loads I get the Non-AURA error message. Motherboard ( X470 Prime Pro), still responds perfectly to Aura.
    It doesn't even respond to turning Aura ON/OFF from the BIOS menu.
    Prior to this problem the Aura for the GPU has been set to Special effect - Temperature. So the colour goes from green to orange/red as the GPU temp rises and drops...

    Note: The card itself works flawlessly. Fans work. Plays games and displays everything as it always has. Just the Aura LED component of it is stuffed.
    The card is stock - no OC or any adjustments. It has been plug & play since day 1.

    What I have tried:

    -Reseated the card in same and different PCI-E slots.
    - Tried a different PSU
    - Tried the card in a different mobo
    - Disconnected everything else AURA.
    - Re-flashed the BIOS
    - Installed and re-installed AURA and AURA for graphics cards multiple times and versions. But nothing works
    - I tried my friends nVidia rog strix 1060 GTX in my mobo and that works fine with the Aura

    It seems to me that something is stuck and/or gone wrong in the AURA RGB controller part of the card.

    Can anybody possibly point me in the right direction before I have to RMA the card which I dont really look forward to doing...

    Thanks ahead!

  2. #2
    ROG Member Array wim-bart PC Specs
    wim-bart PC Specs
    Laptop (Model)Microsoft Surface Pro 4
    MotherboardASUS PRIME X370-PRO
    ProcessorAMD Ryzen R7-1700 @ 4GHz
    Memory (part number)CMU16GX4M2C3000C15
    Graphics Card #1ASUS Radeon RX 580 Strix Top 8GB
    MonitorAOC Agon AG271QX
    Storage #1Crucial MX300 525GB (M.2)
    Storage #2Samsung 850 Evo 500GB
    CPU CoolerCorsair Hydro Series H100i v2
    CaseCorsair Crystal 460X RGB
    Power SupplyCorsair TX550M v2
    Keyboard Corsair K95 RGB Platinum Cherry MX Speed (US)
    Mouse Corsair Glaive RGB Black
    Headset Kingston HyperX Cloud II Gun Metal
    Mouse Pad Corsair MM800 RGB Polaris
    Headset/Speakers Logitech Z333
    OS Windows 10 Enterprise x64 1709
    Network RouterpfSense running on i5/12GSSDS/4GB/ESX6.5
    Accessory #1 Noctua NF-A12x15 PWM 120m
    Accessory #2 Corsair Air Series SP120 RGB LED
    Accessory #3 Western Digital Caviar Green 1.5TB (SATA2, 64MB)

    Join Date
    Jun 2017
    Reputation
    10
    Posts
    10

    Same issue here, with same card. It stays red and it is very annoying because that color sux. How can this happen, it worked fine before but In Aura lightning control I do only see my Motherboard. Please solution otherwise i have top RMA my card as defective.

  3. #3
    New ROGer Array ScottTSilver PC Specs
    ScottTSilver PC Specs
    MotherboardAsus Prime X299-Deluxe
    ProcessorIntel i9-7900X
    Memory (part number)G.Skill Trident Z RGB 32gb (F4-3200C16Q-32GTZR)
    Graphics Card #1ROG-STRIX-RXVEGA64-O8G-GAMING
    Sound CardMobo
    MonitorLG 4k TV
    Storage #1Samsung 970 Pro
    Storage #2Samsung 970 Pro
    CPU CoolerDeepcool Captain 360EX White
    CaseCorsair 800D
    Power SupplyCorsair AX1500i
    Keyboard Azio Retro Classic
    Mouse Logitech MX Master 2S
    Mouse Pad Corsair MM1000Qi
    Headset/Speakers Sony 7.2 Home Theater souuround
    OS Windows Pro 1903/macOS 10.14.6
    Network RouterHitron Cable Modem - Netgear SX10 - Netgear S8000 - Netgear S8000
    ScottTSilver's Avatar
    Join Date
    Jul 2019
    Reputation
    10
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    Try Older AMD Driver

    Ive got an issue with Aura as well, AMD Driver 19.6.3 seems to be the last version that Aura works on with graphics cards
    Drivers 19.7.1,19.7.2 and 19.7.3 all seem to Bork Aura

  4. #4
    ROG Member Array
    Join Date
    Oct 2018
    Reputation
    10
    Posts
    11

    Quote Originally Posted by ScottTSilver View Post
    Ive got an issue with Aura as well, AMD Driver 19.6.3 seems to be the last version that Aura works on with graphics cards
    Drivers 19.7.1,19.7.2 and 19.7.3 all seem to Bork Aura
    Perhaps 19.7.5 will work............

  5. #5
    New ROGer Array ScottTSilver PC Specs
    ScottTSilver PC Specs
    MotherboardAsus Prime X299-Deluxe
    ProcessorIntel i9-7900X
    Memory (part number)G.Skill Trident Z RGB 32gb (F4-3200C16Q-32GTZR)
    Graphics Card #1ROG-STRIX-RXVEGA64-O8G-GAMING
    Sound CardMobo
    MonitorLG 4k TV
    Storage #1Samsung 970 Pro
    Storage #2Samsung 970 Pro
    CPU CoolerDeepcool Captain 360EX White
    CaseCorsair 800D
    Power SupplyCorsair AX1500i
    Keyboard Azio Retro Classic
    Mouse Logitech MX Master 2S
    Mouse Pad Corsair MM1000Qi
    Headset/Speakers Sony 7.2 Home Theater souuround
    OS Windows Pro 1903/macOS 10.14.6
    Network RouterHitron Cable Modem - Netgear SX10 - Netgear S8000 - Netgear S8000
    ScottTSilver's Avatar
    Join Date
    Jul 2019
    Reputation
    10
    Posts
    3

    Quote Originally Posted by quasimodo18 View Post
    Perhaps 19.7.5 will work............
    We’ve had it wrong all this time you’re not a humpback, that’s just a high density clot of sarcasm, maybe you should see Dr. Pimple Popper about that as well as therapy sessions with Dr. Phil to help tone that down a bit Lol j/k

    and no, fyi All drivers after 19.6.3 so far have disabled aura on the strix Vega64 and aura graphics driver reports that it is a non-aura card

  6. #6
    New ROGer Array ScottTSilver PC Specs
    ScottTSilver PC Specs
    MotherboardAsus Prime X299-Deluxe
    ProcessorIntel i9-7900X
    Memory (part number)G.Skill Trident Z RGB 32gb (F4-3200C16Q-32GTZR)
    Graphics Card #1ROG-STRIX-RXVEGA64-O8G-GAMING
    Sound CardMobo
    MonitorLG 4k TV
    Storage #1Samsung 970 Pro
    Storage #2Samsung 970 Pro
    CPU CoolerDeepcool Captain 360EX White
    CaseCorsair 800D
    Power SupplyCorsair AX1500i
    Keyboard Azio Retro Classic
    Mouse Logitech MX Master 2S
    Mouse Pad Corsair MM1000Qi
    Headset/Speakers Sony 7.2 Home Theater souuround
    OS Windows Pro 1903/macOS 10.14.6
    Network RouterHitron Cable Modem - Netgear SX10 - Netgear S8000 - Netgear S8000
    ScottTSilver's Avatar
    Join Date
    Jul 2019
    Reputation
    10
    Posts
    3

    Finally!!! 19.8.1 has restored Aura graphics funtionality

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