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Strix RX590 Non-AURA Error

Razorino1211
Level 7

‎07-12-2019 09:51 AM - last edited on ‎03-06-2024 08:03 PM by Community Admin

Hey Guys,

So i just got my new Strix RX590. The Drivers are Up to date. Now i wanted to change my RGB Effect but the Cards RGB dont get recognized. I have also an Strix Mainboard and the Main AURA Sync Program dont recognize the Cards RGB (just the Board RGB) and when i try to Start the Special AURA Installer for the Graphic from Driver CD i just get the Error "NON-AURA". Who can help me with this?
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mgoodall
Level 7

‎07-12-2019 11:25 PM

Having no joy with the Aura Sync, I tried to VGA only software but get the same error as you 'Non-Aura' so interested if this can be resolved..?
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Razorino1211
Level 7
In response to mgoodall

‎07-13-2019 03:03 AM

So you got this also with an Strx RX590? Seems like there are some Problems with the Cards.
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mgoodall
Level 7
In response to Razorino1211

‎07-13-2019 03:43 AM

Nope i have a Vega 64 Strix.

It was working perfectly (aura sync that is) but for some reason now it's totally broken. And non-aura for the GPU only software.

I'm certain its a software issue not hardware.
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mgoodall
Level 7

‎07-13-2019 11:27 PM

Razorino1211 wrote:
Hey Guys,

So i just got my new Strix RX590. The Drivers are Up to date. Now i wanted to change my RGB Effect but the Cards RGB dont get recognized. I have also an Strix Mainboard and the Main AURA Sync Program dont recognize the Cards RGB (just the Board RGB) and when i try to Start the Special AURA Installer for the Graphic from Driver CD i just get the Error "NON-AURA". Who can help me with this?


After a lot of time wasted reinstalling Aura using different methods, I rolled back from Windows 10 1903 to the previous version (1803 I believe), which solved my issue. Not only that, I then created a restore point and proceeded to manual update back to 1903 - still working.

To be more specific just rolling back to the Radeon Graphics Driver also fixed mine. (tried and tested).

I'm so glad to put this issue to bed it's was highly frustrating.

Give it a try.

I
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Razorino1211
Level 7
In response to mgoodall

‎07-14-2019 11:37 AM

How can i downgrade my Windows Version? I dont make restore Points before Updates.
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mgoodall
Level 7
In response to Razorino1211

‎07-14-2019 11:55 AM

Razorino1211 wrote:
How can i downgrade my Windows Version? I dont make restore Points before Updates.


Google is your friend.

Try rolling back just the GPU drivers first - download them online and install over the new ones is what I did worked fine.
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