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  1. #1
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    Asus ROG GL553VD Keyboard Lighting problem

    Hello!

    I have a problem with my keyboard lighting problem, the light works only on the power on/off button but the rest of the keyboard not

    I installed ATK Package - ROG Aura Core, everything is under control
    I guess it is a hardware problem, what should I do? I know how to dissembly it but i don't know where and what to do
    Someone can help, please?

  2. #2
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    someone?

  3. #3
    ROG Guru: Yellow Belt Array tap002 PC Specs
    tap002 PC Specs
    Laptop (Model)ROG Strix GL703GE-IS74
    MotherboardASUSTeK COMPUTER INC. GL703GE
    Processori7-8750H CPU @ 2.20GHz
    Memory (part number)16GB DDR4 2666MHz DRAM
    Graphics Card #1GTX 1050i
    Storage #1MICRON 1100_MTFDDAV256TBN
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    All things keboard and lighting:
    1: ATK package (ASUS Keyboard hotkeys Driver V?.?.?.? your version)
    2: ROG Aura Core Component (this is a asus app, not available on your support page. It should be in your esupport folder at this location: C: esupport/edriver/software/Win32App/Asus/)
    3: ROG Aura Core (windows store app)
    4: Aura Lighting Service and or Aura Service (same thing different versions)
    5: you might have a keyboard hotfix (support downloads page)
    6: Asus Keyboard Hotkeys (windows store app)
    All of these should be in your esupport folder or on you support downloads page.

    Uninstall everything (pay attention to the wording of the pop up during your ATK install/uninstall) reboot.

    Install in this order:
    ATK
    ROG Aura Core Component (double click the Setup.exe)
    ROG Aura Core (windows store app)
    Aura Lighting Service (per instructions on your support downloads page, IE right click run as administrator install.bat file) Be patient sit for four minutes let lighting service fully install.
    Keyboard hotfix (if applicable)
    Then run Asus Live Update (program) let it update any lighting service or hotfix.
    Asus Keyboard Hotkeys (windows store app) reboot
    Should now have a functioning factory keyboard, lighting and ROG Aura Core app there may be minor discrepancies between our models.
    Last edited by tap002; 07-18-2019 at 05:27 PM.

  4. #4
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    Quote Originally Posted by tap002 View Post
    All things keboard and lighting:
    1: ATK package (ASUS Keyboard hotkeys Driver V?.?.?.? your version)
    2: ROG Aura Core Component (this is a asus app, not available on your support page. It should be in your esupport folder at this location: C: esupport/edriver/software/Win32App/Asus/)
    3: ROG Aura Core (windows store app)
    4: Aura Lighting Service and or Aura Service (same thing different versions)
    5: you might have a keyboard hotfix (support downloads page)
    6: Asus Keyboard Hotkeys (windows store app)
    All of these should be in your esupport folder or on you support downloads page.

    Uninstall everything (pay attention to the wording of the pop up during your ATK install/uninstall) reboot.

    Install in this order:
    ATK
    ROG Aura Core Component (double click the Setup.exe)
    ROG Aura Core (windows store app)
    Aura Lighting Service (per instructions on your support downloads page, IE right click run as administrator install.bat file) Be patient sit for four minutes let lighting service fully install.
    Keyboard hotfix (if applicable)
    Then run Asus Live Update (program) let it update any lighting service or hotfix.
    Asus Keyboard Hotkeys (windows store app) reboot
    Should now have a functioning factory keyboard, lighting and ROG Aura Core app there may be minor discrepancies between our models.
    Still couldn't fix
    1. Didn't find ROG Aura Core Component
    2. Didn't find Aura Lighting Service
    3. No keyboard hotfix
    4. Runned Asus Live Update and didnt update any lighting service or hotfix


    I think it is a tech problem, i just want to know what to do inside of it ...

  5. #5
    ROG Guru: Yellow Belt Array tap002 PC Specs
    tap002 PC Specs
    Laptop (Model)ROG Strix GL703GE-IS74
    MotherboardASUSTeK COMPUTER INC. GL703GE
    Processori7-8750H CPU @ 2.20GHz
    Memory (part number)16GB DDR4 2666MHz DRAM
    Graphics Card #1GTX 1050i
    Storage #1MICRON 1100_MTFDDAV256TBN
    tap002's Avatar
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    Quote Originally Posted by aRonio View Post
    Still couldn't fix
    1. Didn't find ROG Aura Core Component
    2. Didn't find Aura Lighting Service
    3. No keyboard hotfix
    4. Runned Asus Live Update and didnt update any lighting service or hotfix


    I think it is a tech problem, i just want to know what to do inside of it ...
    Looking at your driver page our models are quite different, sorry I can't help. This is a German site that many people use to find original esupport folders: https://www.asustreiber.de/downloads...vd-treiber-dvd //// download the ISO; mount and compare your esupport folder, maybe you can find something. With none of your lights working, maybe it is a hardware problem. Good luck.
    Last edited by tap002; 07-27-2019 at 12:02 AM.

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