cancel
Showing results for 
Search instead for 
Did you mean: 

Bios Update breaks aura and livedash

Hopper64
Level 15
Just updated my bios to 0702 for my R6EO and Aura and LiveDash don't work. Worked fine with bios 0602. Latest versions of the software were working. Ideas? Thanks.

81077
MZ790A Bios 2002, GSkill F5-8000J3848H16GX2-TZRK, 13900KS, EKWB D5 TBE 300, Seasonic Prime TX-1600 ATX 3.0, Asus Strix 4090 w/ Optimus block, Phanteks Enthoo Elite, Asus Claymore 2, Asus Gladius 3, Asus XG349C, Samsung 990, Windows 11 Pro
4,386 Views
17 REPLIES 17

Hopper64
Level 15
Here's another error message on LiveDash:

81078
MZ790A Bios 2002, GSkill F5-8000J3848H16GX2-TZRK, 13900KS, EKWB D5 TBE 300, Seasonic Prime TX-1600 ATX 3.0, Asus Strix 4090 w/ Optimus block, Phanteks Enthoo Elite, Asus Claymore 2, Asus Gladius 3, Asus XG349C, Samsung 990, Windows 11 Pro

Hopper64
Level 15
Just booted the machine back into 0602 with bios chip 1 and everything works as it should. Both LiveDash and Aura work well with this bios.
MZ790A Bios 2002, GSkill F5-8000J3848H16GX2-TZRK, 13900KS, EKWB D5 TBE 300, Seasonic Prime TX-1600 ATX 3.0, Asus Strix 4090 w/ Optimus block, Phanteks Enthoo Elite, Asus Claymore 2, Asus Gladius 3, Asus XG349C, Samsung 990, Windows 11 Pro

Hopper64
Level 15
Anyone else with this problem?
MZ790A Bios 2002, GSkill F5-8000J3848H16GX2-TZRK, 13900KS, EKWB D5 TBE 300, Seasonic Prime TX-1600 ATX 3.0, Asus Strix 4090 w/ Optimus block, Phanteks Enthoo Elite, Asus Claymore 2, Asus Gladius 3, Asus XG349C, Samsung 990, Windows 11 Pro

I had the same issue (broke after latest bios update on ASUS ROG MAXIMUS XI HERO except instead of auraservice unavailable, it just crashes on launch. Reinstalled aura, no change.

Hopper64
Level 15
Thanks. Figured I wasn’t alone.
MZ790A Bios 2002, GSkill F5-8000J3848H16GX2-TZRK, 13900KS, EKWB D5 TBE 300, Seasonic Prime TX-1600 ATX 3.0, Asus Strix 4090 w/ Optimus block, Phanteks Enthoo Elite, Asus Claymore 2, Asus Gladius 3, Asus XG349C, Samsung 990, Windows 11 Pro

Hopper64
Level 15
Installed Aura 1.07.71 which seems to have fixed the problem. Both applications are now working under 0702. I also reflashed the bios using the flashback method.
MZ790A Bios 2002, GSkill F5-8000J3848H16GX2-TZRK, 13900KS, EKWB D5 TBE 300, Seasonic Prime TX-1600 ATX 3.0, Asus Strix 4090 w/ Optimus block, Phanteks Enthoo Elite, Asus Claymore 2, Asus Gladius 3, Asus XG349C, Samsung 990, Windows 11 Pro

Gofran
Level 8
For me it made mine gpu act all weird first started every time oither color like pink screen then another reboot al yellow but when starting something the colors goes to normal but gpu keeps being not detected by aura

i think because of intel onboard showed up all the issue started i even reinstalled win 10 but noo luck

Gofran
Level 8
He can you please show how you did that flashback method did you go back to the older version

Hopper64
Level 15
I’m on the updated bios now for my board. Bios 0702. Everything seems to work after installing aura version...71. Here is the flashback method:

*https://event.asus.com/2012/mb/USB_BIOS_Flashback_GUIDE/

I usually shutdown the machine and pull the power cord, press the start button to drain any juice for a few seconds, then clear the CMOS.

Then plug in the cord and the flash drive as above. After it’s finished, I usually remove the flash drive and power cord again and drain any electricity again and clear the CMOS once more to ensure nothing is leftover from the prior bios. Then boot the machine.
MZ790A Bios 2002, GSkill F5-8000J3848H16GX2-TZRK, 13900KS, EKWB D5 TBE 300, Seasonic Prime TX-1600 ATX 3.0, Asus Strix 4090 w/ Optimus block, Phanteks Enthoo Elite, Asus Claymore 2, Asus Gladius 3, Asus XG349C, Samsung 990, Windows 11 Pro