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Broken monitor from asus again...

Psycrow
Level 11

‎07-20-2019 09:26 AM - last edited on ‎03-06-2024 08:01 PM by Community Admin

I just got a replacement monitor for my pg27uq 4k monitor
and sometimes th emouse pointer turns in to purple ojbects like this " + + " or this " [ ] "

It happens most when i point on any seach bar like google and when i move the pointer around or " shakes" it
Then it turns back to normal until next time...

Is this another broken monitor from asus ?

https://www.dropbox.com/s/oheue3dvv5dbads/20190720_181648.jpg?dl=0

https://www.dropbox.com/s/1gbgh4s9ick7ib7/20190720_180743.jpg?dl=0
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5 REPLIES 5

Psycrow
Level 11

‎07-20-2019 07:24 PM

Anyone in here ?
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BigJohnny
Level 13

‎07-20-2019 08:01 PM

Have you proven the GPU on another 4K monitor?
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Gamil
Level 7
In response to BigJohnny

‎07-20-2019 10:35 PM

Mouse cursor acting weird, with no other weird artifacting, is probably not the display or cable.

If you're on Win10, next time it happens press Ctrl+Win+Shift+B to reset the display, and see if that fixes the cursor... if it does, definitely a software/driver problem.
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Psycrow
Level 11

‎07-21-2019 06:49 AM

It was just strange because this was not a problem with the first monitor i had.
But with this replacement monitor it suddenly started to happend out of the blue

I shall try the Ctrl+Win+Shift+B command next time
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Psycrow
Level 11

‎07-22-2019 02:44 PM

Trying with a old nvidia driver..still i blame the monitor since this problem dident happen on the first monitor
I think that something went wrong on the "Asus factory" and i dont think they test stuff..
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