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  1. #1
    ROG Guru: White Belt Array Super Gnome PC Specs
    Super Gnome PC Specs
    MotherboardROG Rampage VI Extreme Omega
    ProcessorIntel® Core™ i9-9980XE CPU @ 3.00GHz
    Memory (part number)Corsair LPX Vengeance DDR4 DRAM 2666MHz 128 GB
    Graphics Card #1Asus 2080 ti Turbo
    Graphics Card #2Asus 2080 ti Turbo
    MonitorJAPANNEXT JN-VT500UHD 4K 50-inch LCD
    Storage #1Crucial MX500 1 TB
    Storage #2Samsung 970 Pro 1 TB
    CPU CoolerROG Ryujin 360
    CaseThermaltake View 71 TG
    Power SupplyCORSAIR AXi Series, AX1600i 1600 watt
    Accessory #1 Noctua 140mm 3000 RPM x 4
    Accessory #2 Gigabyte GC-A 2WAY NVLINK RGB (3-slot)

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    EZ Update Problem

    I keep getting messages from EZ Update saying to update the chipset driver. I proceed and all seems well and the update finishes. Then just to check that it has updated because I've already done this a few times in recent days, I check for updates using AI Suite III and EZ update. It then says I need the very same driver (I think) which I just updated five minutes ago. I then update again, and repeat and it says to update again. Then again, and again and again...

    So does the system need an update and is not getting it? Or is the software just having a laugh at my expense? Or am I having de ja vu all over again or what? Help someone.

    To further add to the drama, I've also manually updated from the motherboard's support page, which worked, but I still get the same thing from EZ Update--the system apparently needs an update. I've also tried to figure out what version is installed using EZ Update, but it is impossible to see the whole number and no part of it matches the number on the Support page. So there is always going to the Device Manager in Windows, but there is a long list of chipset components there, and which is which--well, hey... I'm not used to such simplicity (this is "EZ" remember) made needlessly complex by it all. Oh, the irony--EZ Update... Try "EZ in your Dreams Update."

    To make a long story short... Arg.

    Edit: Despite repeated downloads of this fabled "Chipset Driver," which appears to download and install problem free, I am still getting daily notifications that I need a "Chipset Driver." I am ignoring the notification now, but wonder how long this is going to persist, and how I will know when there really is a new update. Sheesh.
    Last edited by Super Gnome; 07-25-2019 at 04:34 AM.

  2. #2
    ROG Guru: Orange Belt Array
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    The EZ Update Utility is pretty much broken from day 1, as for some it finds ghost updates while for others (like me) it never found any update on any motherboard i have ever owned.
    Kinda sad when you think about it, as i wish this utility would actually make our life much easier (desktop users).

    On the lastest AI Suite III v3.00.52, there was an EZ Update Utility version update to v3.0.0.9 though for some reason it was removed from ASUS (perhaps going to be reposted later).
    I managed to install it before it has been removed but i'm doubtful it will remove any phantom updates for users experiencing it.

  3. #3
    ROG Guru: White Belt Array Super Gnome PC Specs
    Super Gnome PC Specs
    MotherboardROG Rampage VI Extreme Omega
    ProcessorIntel® Core™ i9-9980XE CPU @ 3.00GHz
    Memory (part number)Corsair LPX Vengeance DDR4 DRAM 2666MHz 128 GB
    Graphics Card #1Asus 2080 ti Turbo
    Graphics Card #2Asus 2080 ti Turbo
    MonitorJAPANNEXT JN-VT500UHD 4K 50-inch LCD
    Storage #1Crucial MX500 1 TB
    Storage #2Samsung 970 Pro 1 TB
    CPU CoolerROG Ryujin 360
    CaseThermaltake View 71 TG
    Power SupplyCORSAIR AXi Series, AX1600i 1600 watt
    Accessory #1 Noctua 140mm 3000 RPM x 4
    Accessory #2 Gigabyte GC-A 2WAY NVLINK RGB (3-slot)

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    I thought Asus was a good brand. This is my second ROG motherboard. The first still runs well, so I am happy with the hardware... But the software... For my first motherboard, a Rampage III Black Edition, I switched over to Windows 10 and lost use of AI Suite, so tweaking the system fans is something of a headache now, compared to relative ease using AI Suite. I've also tried some free third party software, SpeedFan, but that didn't work so well and had the fans working at one speed. The BIOS options don't make much logical sense after all kinds of tweaking, and the auto settings don't seem to keep the North and South bridge temperatures at ideal low temperatures, even at idle--although they are not bad--but much higher versus my new motherboard. Anyhow, I digress, and this is not a rant so much as a wondering out loud process regarding whether other good quality hardware makers also feature dodgy software.
    Last edited by Super Gnome; 07-22-2019 at 02:24 PM.

  4. #4
    ROG Guru: Orange Belt Array ThrashZone PC Specs
    ThrashZone PC Specs
    MotherboardASUS x99 sabertooth & x299 Rampage VI Apex
    Processori7-5930k & i9-9940x
    Memory (part number)Trident-Z 3200C14 & Trident-Z 3600C16 both Samsung B-Dies
    Graphics Card #1EVGA 1080ti FTW3 water block & Titan Xp copper water block
    MonitorAOC G2460PG 24"G-Sync 144Hz & ASUS VG248QE 24" 144Hz
    Storage #12-Samsung 970 Evo Plus 500gb M.2 & 2.5" ssd's 850 pro's for os 850 evo for games
    Storage #22-LG Blu-Ray WH16NS40
    CPU Coolerx99 2-240GTX with Heatkiller-4-Pro/ vrm water block Both&x299 2-280GTX 2-D5's before and after rads
    Case2- Corsair 450D with second floors for 240GTX & 280GTX rads enclosed and filtered on top
    Power SupplyEVGA 1000P2 & EVGA 1200P2
    Keyboard Logitech G910 Orion Spectrum & Logitech G710+
    Mouse 2-Red dragon Perdition
    OS Win-7 & win-10 pro on both systems Win-7 everyday os
    Accessory #1 Heatkiller IV Pro plexi/ Copper base on both systems
    Accessory #2 Mayhems Biocide and Inhibitor with distilled water
    Accessory #3 Mayhems 3/8-5/8" clear soft tubing
    ThrashZone's Avatar
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    Hi,
    Just manually install chipset... drivers.

    If you use easy update to do bios updates download the bios first and point easy update to it
    Rename it accordingly for your mother board first.

  5. #5
    ROG Guru: White Belt Array Super Gnome PC Specs
    Super Gnome PC Specs
    MotherboardROG Rampage VI Extreme Omega
    ProcessorIntel® Core™ i9-9980XE CPU @ 3.00GHz
    Memory (part number)Corsair LPX Vengeance DDR4 DRAM 2666MHz 128 GB
    Graphics Card #1Asus 2080 ti Turbo
    Graphics Card #2Asus 2080 ti Turbo
    MonitorJAPANNEXT JN-VT500UHD 4K 50-inch LCD
    Storage #1Crucial MX500 1 TB
    Storage #2Samsung 970 Pro 1 TB
    CPU CoolerROG Ryujin 360
    CaseThermaltake View 71 TG
    Power SupplyCORSAIR AXi Series, AX1600i 1600 watt
    Accessory #1 Noctua 140mm 3000 RPM x 4
    Accessory #2 Gigabyte GC-A 2WAY NVLINK RGB (3-slot)

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    Quote Originally Posted by ThrashZone View Post
    Hi,
    Just manually install chipset... drivers.

    If you use easy update to do bios updates download the bios first and point easy update to it
    Rename it accordingly for your mother board first.
    Oh, I've done that--manually downloaded, extracted and installed it, that is. But I still keep getting notifications that I need to update the driver. I've downloaded said driver both using EZ update and from the motherboard's product page now repeatedly. Following both downloads, I still keep getting notifications from EZ Update that the system still apparently needs said driver.

    Hmm... Renaming it is something I haven't done though, but I don't know what to name it (I've done a BIOS reinstall/flash to a newer version and renamed the file, etc. no problemo). I'd also like to know how the software works in the first place, because if I do rename this driver update, then will I get the next update when needed--assuming there is one. And will EZ Upadate just assume I don't have the needed update if the update is renamed? And this is not to make this more complicated than it should be... Perhaps the name "EZ Update" needs to be renamed too--to "COMPLICATED Update" Lol. Anyhow thanks. I'll see if I can figure out something... :O Or rather I will keep ignoring the notification and rechecking the date for the latest chipset driver on the mo bo's support page.
    Last edited by Super Gnome; 07-25-2019 at 04:36 AM.

  6. #6
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
    Processor9900K
    Memory (part number)CMK32GX4M4B3600C18
    Graphics Card #1STRIX-GTX1080ti-O8G-GAMING
    MonitorAOC AGON AG2701QX (2)
    Storage #1Samsung 960 EVO 256GB
    Storage #2Kingston Savage 500GB
    CPU CoolerNzxt X74 360mm AIO
    CaseNzxt H700
    Power SupplyEVGA 850 G2
    Keyboard Logitech G810
    Mouse Asus Spartha
    Headset Hyper X Cloud Revolver S
    Mouse Pad Hyper X Fury S 900mx420mm
    Headset/Speakers Logitech Z337
    OS Windows 10 64btis
    Network RouterTpLink Archer C9
    Accessory #1 EKWB FANs all of them
    MrAgapiGC's Avatar
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    I think that the servers need to be restarted since updates are there, but are not reading. happens also on the crate. i recommend use website help desk.
    Learn, Play Enjoy!

  7. #7
    New ROGer Array
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    same here

    Hello

    I`ve got the same problem. EZ Update tells me to update Aquantia Lan Driver from 2.1.5.0 to 2.1.5.0.
    I remember i have this EZ Problemes, to update driver their are already up to date, since over 10 Years now.
    But now with Windows 10 i get the massage in the notifications task and its pesky (sucks).

    I have the Maximus XI Forumal, Win10 64Bit everything is up to date.
    Please Asus fix your Software, its shaming! (About Aura and Hue i write in a other thread)

    Thanks from Germany

    Excrucio

  8. #8
    ROG Guru: White Belt Array Super Gnome PC Specs
    Super Gnome PC Specs
    MotherboardROG Rampage VI Extreme Omega
    ProcessorIntel® Core™ i9-9980XE CPU @ 3.00GHz
    Memory (part number)Corsair LPX Vengeance DDR4 DRAM 2666MHz 128 GB
    Graphics Card #1Asus 2080 ti Turbo
    Graphics Card #2Asus 2080 ti Turbo
    MonitorJAPANNEXT JN-VT500UHD 4K 50-inch LCD
    Storage #1Crucial MX500 1 TB
    Storage #2Samsung 970 Pro 1 TB
    CPU CoolerROG Ryujin 360
    CaseThermaltake View 71 TG
    Power SupplyCORSAIR AXi Series, AX1600i 1600 watt
    Accessory #1 Noctua 140mm 3000 RPM x 4
    Accessory #2 Gigabyte GC-A 2WAY NVLINK RGB (3-slot)

    Join Date
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    Quote Originally Posted by Excrucio View Post
    Hello

    I`ve got the same problem. EZ Update tells me to update Aquantia Lan Driver from 2.1.5.0 to 2.1.5.0.
    I remember i have this EZ Problemes, to update driver their are already up to date, since over 10 Years now.
    But now with Windows 10 i get the massage in the notifications task and its pesky (sucks).

    I have the Maximus XI Forumal, Win10 64Bit everything is up to date.
    Please Asus fix your Software, its shaming! (About Aura and Hue i write in a other thread)

    Thanks from Germany

    Excrucio

    Hi Excrucio, I've had my system off for a few days while I'm waiting for some new graphics cards, and while trying to sort out why my other ROG motherboard is giving me a message: New CPU Installed! Please enter Setup to configure your system. Chassis Intruded ! Fatal Error... System Halted.

    Anyhow, that is beside the point. I started the system yesterday: and with the EZ Update, the system is still having the problem. EZ Update once again prompted me to update the chipset driver. The motherboard is an ROG Rampage VI Extreme Omega motherboard. Honestly, I am thinking of simply uninstalling it altogether.

    You say you are getting the notification now in your WIndows tray. Huh. I will watch for that on my system. Is the notification from Windows?

    Hopefully there is some solution--although my experience with ROG is they rarely fix the software, and if they do, it takes forever--and then there is some new problem. I am also having a new problem with AI Suite, so am thinking of uninstalling it--in this case the fans are not allowing a change of speed from "Turbo" to "Standard." I have already uninstalled GameFirstV, and Armory Crate, because both have problems, and I am now wondering if this software is all just marketing bloatware, including EZ Update. I do find GPU Tweak II to be very useful, admittedly--and for now it seems to work well. But what is up with Asus software, huh? You'd think since they have already written and put money into it they would update it to satisfy current and future customers, so these people don't simply go with another maker next time around.

  9. #9
    ROG Guru: Orange Belt Array ThrashZone PC Specs
    ThrashZone PC Specs
    MotherboardASUS x99 sabertooth & x299 Rampage VI Apex
    Processori7-5930k & i9-9940x
    Memory (part number)Trident-Z 3200C14 & Trident-Z 3600C16 both Samsung B-Dies
    Graphics Card #1EVGA 1080ti FTW3 water block & Titan Xp copper water block
    MonitorAOC G2460PG 24"G-Sync 144Hz & ASUS VG248QE 24" 144Hz
    Storage #12-Samsung 970 Evo Plus 500gb M.2 & 2.5" ssd's 850 pro's for os 850 evo for games
    Storage #22-LG Blu-Ray WH16NS40
    CPU Coolerx99 2-240GTX with Heatkiller-4-Pro/ vrm water block Both&x299 2-280GTX 2-D5's before and after rads
    Case2- Corsair 450D with second floors for 240GTX & 280GTX rads enclosed and filtered on top
    Power SupplyEVGA 1000P2 & EVGA 1200P2
    Keyboard Logitech G910 Orion Spectrum & Logitech G710+
    Mouse 2-Red dragon Perdition
    OS Win-7 & win-10 pro on both systems Win-7 everyday os
    Accessory #1 Heatkiller IV Pro plexi/ Copper base on both systems
    Accessory #2 Mayhems Biocide and Inhibitor with distilled water
    Accessory #3 Mayhems 3/8-5/8" clear soft tubing
    ThrashZone's Avatar
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    Hi,
    It's creation was a way for novice to update bios not all drivers
    Obviously chipset... is an easy update to do manually.
    Best to download which ever driver in advance and extract it and point easy update to it/ without an internet connection.

    Some people get lazy and use it to adjust fans not sure anyone uses it to actually oc if they do they're crazy.

  10. #10
    ROG Member Array
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    Latest EZ Update 3.00.11 doesn't work either. Best to set update schedule to None in the EZ icon under the bottom right hat to stop it. You could even go to Intel for their Driver & Support Assistant but the bit for the Chipset is a bit vague - as others have suggested, manually update the drivers.

    If you want current EZ Update to be part of AI Suite 3.00.52, copy into the software and delete previous. Uninstall AI Suite (use AI cleaner?) and reinstall edited version. Got to admit I only use AI Suite for standard fan setting and never do any other fiddling.
    Last edited by xyzbird; 08-02-2019 at 12:11 AM.

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