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  1. #91
    New ROGer Array
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    Quote Originally Posted by ux4real View Post
    Hi,

    I have a similar problem. I can't update HAL. After clicking on the "Update" button and after the visible "end of the update process" HAL appears to remain on the list in need of updating. And it has no end.

    ASUS ROG STRIX SCAR II GL504GW
    ASUS Armoury Crate 2.5.7.0

    I would appreciate any help.
    Same problem for my Asus Rog Strix Scar III G531GV

    Click image for larger version. 

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  2. #92
    New ROGer Array
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    Helloooooooooooo

    ...........

  3. #93
    ROG Guru: Yellow Belt Array Dimitrios1971 PC Specs
    Dimitrios1971 PC Specs
    Laptop (Model)GX700VO 1TB SSD + 64GB RAM
    MotherboardASUS ROG ZENITH EXTREME ALPHA
    ProcessorAMD Ryzen Threadripper 2950X
    Memory (part number)F4-4000C18Q2-64TZR (3333MHz)
    Graphics Card #1ROG Strix GeForce® GTX 1080 Ti OC-Edition
    MonitorROG Swift PG348Q Gaming
    Storage #13 x Samsung SSD NVMe 960 PRO 1TB Raid0
    Storage #24 x Samsung SSD NVMe 970 PRO 1TB Raid0
    CPU CoolerCOOLER MASTER MasterLiquid ML360 RGB TR4 Edition
    CaseROG Strix Helios
    Power SupplyASUS ROG THOR 1200P
    Keyboard ROG Strix Scope Deluxe & ROG Strix Scope TKL Deluxe
    Mouse 2 x ROG Chakram
    Headset ROG Throne Qi
    Mouse Pad ROG Balteus Qi RGB & ROG Sheath
    Headset/Speakers 2 x ROG Strix Go 2.4 & ROG Strix Fusion 700
    OS Win10_x64
    Network RouterFRITZ!Box 6660 Cable
    Accessory #1 BW-16D1H-U PRO
    Accessory #2 ROG STRIX ARION & Asustor AS6404T
    Accessory #3 2 x HYPER M.2 X16 GEN 4 CARD
    Dimitrios1971's Avatar
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    Same problem for my Asus Rog Zenith Extreme Alpha.

    I also can not install update HAL. I thought you'd be in the Armory Crate. Thought so ... now I'm in a double loop...Now I can not install two updates
    Click image for larger version. 

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    Last edited by Dimitrios1971; 11-22-2019 at 09:19 AM.

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  4. #94
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    Quote Originally Posted by MrAgapiGC View Post
    Thanks. I will check these later today
    No update/info regarding HAL update issue? Thx!

  5. #95
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
    Processor9900K
    Memory (part number)CMK32GX4M4B3600C18
    Graphics Card #1STRIX-GTX1080ti-O8G-GAMING
    MonitorAOC AGON AG2701QX (2)
    Storage #1Samsung 960 EVO 256GB
    Storage #2Kingston Savage 500GB
    CPU CoolerNzxt X74 360mm AIO
    CaseNzxt H700
    Power SupplyEVGA 850 G2
    Keyboard Logitech G810
    Mouse Asus Spartha
    Headset Hyper X Cloud Revolver S
    Mouse Pad Hyper X Fury S 900mx420mm
    Headset/Speakers Logitech Z337
    OS Windows 10 64btis
    Network RouterTpLink Archer C9
    Accessory #1 EKWB FANs all of them
    MrAgapiGC's Avatar
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    Quote Originally Posted by Dimitrios1971 View Post
    Same problem for my Asus Rog Zenith Extreme Alpha.

    I also can not install update HAL. I thought you'd be in the Armory Crate. Thought so ... now I'm in a double loop...Now I can not install two updates
    Click image for larger version. 

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    i report these already. keep calm let see what is what on that area. i also have those pending. I send that 2 days ago.

    As soon i have something i will report back
    Learn, Play Enjoy!

  6. #96
    ROG Guru: Yellow Belt Array Dimitrios1971 PC Specs
    Dimitrios1971 PC Specs
    Laptop (Model)GX700VO 1TB SSD + 64GB RAM
    MotherboardASUS ROG ZENITH EXTREME ALPHA
    ProcessorAMD Ryzen Threadripper 2950X
    Memory (part number)F4-4000C18Q2-64TZR (3333MHz)
    Graphics Card #1ROG Strix GeForce® GTX 1080 Ti OC-Edition
    MonitorROG Swift PG348Q Gaming
    Storage #13 x Samsung SSD NVMe 960 PRO 1TB Raid0
    Storage #24 x Samsung SSD NVMe 970 PRO 1TB Raid0
    CPU CoolerCOOLER MASTER MasterLiquid ML360 RGB TR4 Edition
    CaseROG Strix Helios
    Power SupplyASUS ROG THOR 1200P
    Keyboard ROG Strix Scope Deluxe & ROG Strix Scope TKL Deluxe
    Mouse 2 x ROG Chakram
    Headset ROG Throne Qi
    Mouse Pad ROG Balteus Qi RGB & ROG Sheath
    Headset/Speakers 2 x ROG Strix Go 2.4 & ROG Strix Fusion 700
    OS Win10_x64
    Network RouterFRITZ!Box 6660 Cable
    Accessory #1 BW-16D1H-U PRO
    Accessory #2 ROG STRIX ARION & Asustor AS6404T
    Accessory #3 2 x HYPER M.2 X16 GEN 4 CARD
    Dimitrios1971's Avatar
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    @MrAgapiGC I am relaxed. Do not worry. Must also because I have 3 stands in my heart of 1 year

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  7. #97
    New ROGer Array Mike-uk PC Specs
    Mike-uk PC Specs
    MotherboardROG MAXIMUS X HERO (LGA1151)
    ProcessorIntel Core i7-8700K
    Memory (part number)GMK16GX4M2B3000C15
    Graphics Card #1ASUS DUAL GTX 1060 6GB
    Sound CardOnboard
    MonitorROG PG279Q
    Storage #1Samsung SSD 970 EVO Plus 500GB
    CPU CoolerCorsair H115I PRO
    CaseBequiet Dark Base 900 pro v2
    Power SupplyCorsair 850
    Keyboard ROG STRIX SCOPE
    Mouse ROG GLADIUS II Origin
    Headset Sennheiser GSP-500
    Mouse Pad ROG Sheath
    OS Win 10 64Bit

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    Dissapered !!

    ok so installed create beta it saw all my asus devices, but had the update loop for my strix scope keyboard rebooted system and now create doesnt see any of my devices ??

  8. #98
    ROG Member Array MADEVIL72 PC Specs
    MADEVIL72 PC Specs
    Laptop (Model)ASUS G751JY-DH72X
    MotherboardRampage V Edition 10
    ProcessorIntel i7 6850K
    Memory (part number)G.SKILL Trident Z RGB
    Graphics Card #1ROG STRIX RTX2080TI OC Edition
    MonitorAsus ROG PG348Q
    Storage #1Samsung 960 EVO Series - 500GB PCIe NVMe - M.2 Internal SSD
    Storage #2WD Black 6TB
    CPU CoolerCorsair H100i
    CaseCorsair 900D
    Power SupplyCORSAIR AXi Series AX1200i Digital
    Keyboard Logitech Orion Spectrum G910
    Mouse Logitech MX Ergo
    Headset Logitech G35 Surround Sound Headset
    Headset/Speakers Logitech Z906 5.1 Surround
    OS Windows 10 Professiona 64 Bit
    MADEVIL72's Avatar
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    Adding to the fun of this beta I also have issues with the rainbow mode, the motherboard, ram and the RGB strips that are running off the header work fine in color transition but the video card does not and just snaps from one color to another. At times the video card just changes to 3 or 4 colors or it just hangs on one color. I also can not calibrate the RGB header, if I try to do so when I get to the step to pick a color the strips are not lit up.

    Now on the to next bit of fun with all this software and like most we've all had our issues with Aura sync and with the Armoury Crate and Aura Creator coming out we've had hopes of better support for RGB. I know that this is all still beta and support for a lot of hardware has been added in but Asus needs better information on how to get the both running.

    The lack of install information is poor and what is all needed for the 2 to work and I've had to dig around or create a thread for help. With both of these most hope to install and run them but I've ran into issues like others to make them run fully and I've seen others needing help with ROG Live Service, Armoury Crate Service and Lighting Service. A better software install or instructions are needed and there's a lack of download links given for the 3 services that people need to make sure Armoury Crate and Aura Creator work unless you hunt around.

  9. #99
    ROG Guru: Orange Belt Array
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    Quote Originally Posted by MADEVIL72 View Post
    Adding to the fun of this beta I also have issues with the rainbow mode, the motherboard, ram and the RGB strips that are running off the header work fine in color transition but the video card does not and just snaps from one color to another. At times the video card just changes to 3 or 4 colors or it just hangs on one color. I also can not calibrate the RGB header, if I try to do so when I get to the step to pick a color the strips are not lit up.

    Now on the to next bit of fun with all this software and like most we've all had our issues with Aura sync and with the Armoury Crate and Aura Creator coming out we've had hopes of better support for RGB. I know that this is all still beta and support for a lot of hardware has been added in but Asus needs better information on how to get the both running.

    The lack of install information is poor and what is all needed for the 2 to work and I've had to dig around or create a thread for help. With both of these most hope to install and run them but I've ran into issues like others to make them run fully and I've seen others needing help with ROG Live Service, Armoury Crate Service and Lighting Service. A better software install or instructions are needed and there's a lack of download links given for the 3 services that people need to make sure Armoury Crate and Aura Creator work unless you hunt around.
    I had the same issue with the rainbow mode a cmos clear solved the problem for me*

  10. #100
    ROG Guru: Orange Belt Array
    Join Date
    Jan 2011
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    I have done multiple bios CMOS clears, even dropped back an older Bios. The software half installs or doesn't install what you need. No matter the version you use. I'm not even sure at this point if they are even trying. You can't do this bad on software and read all the forums explaining the problems.

    I say Asus should offer refunds to those that want it. Months have gone by and nothing has gotten any better. I will be glad to get a full refund and change to something else at this point. At this point, it is like watching paint dry. No information, we are all in the dark and you have to basically troubleshoot the bad software that they can't properly code for their own products they make.

    Perhaps fire the bad coders that you have now and hire some that have enough common sense to figure it out. The old ones have been messing it up for years now. Wake up Asus and actually get your head out your butt and do something about it CORRECTLY for a change.



    Quote Originally Posted by Re@per View Post
    I had the same issue with the rainbow mode a cmos clear solved the problem for me*

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