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  1. #31
    New ROGer Array Jesseinsf PC Specs
    Jesseinsf PC Specs
    MotherboardASUS ROG Maximus XI Extreme
    ProcessorIntel Core i9 9900K
    Memory (part number)G-Skill F4-2666C15D-32GVR
    Graphics Card #1ASUS ROG STRIX GeForce RTX™ 2070
    Sound CardCreative Sound Blaster AE-9
    MonitorSamsung 32" UH750 QLED UHD Monitor
    Storage #1Samsung 970 Pro M.2 PCIe SSD 1TB
    CPU CoolerCooler Master MLX-D36M-A20PC-R1
    CaseLian Li PC-011 Dynamic
    Power SupplyCooler Master V1200
    Keyboard Razer BlackWidow Chroma
    Mouse Razer Lancehead
    Headset Bowers And Wilkins P9 Signature
    Headset/Speakers Dynaudio XEO 2
    OS Windows 10 Pro for Workstations
    Network RouterROG Rapture GT-AC5300
    Accessory #1 Razer Firefly RGB Mouse Pad

    Join Date
    Mar 2019
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    It's a 1909 Thing

    Quote Originally Posted by SimDuch View Post
    Same here, since 1909 update, Aura .71 won't launch anymore... along with my OSD in GPU Tweak 2... Is there any ASUS rep around here ??
    I believe it's a 1909 thing. I have to reformat with a 1909 image. 1909 is now available when using the Windows 10 media creation tool. After a clean install, Aura works until I installed my Logitech camera. After that I had to delete the file named "LastProfile.xml" in the following directory: "C:\Program Files (x86)\LightingService". After that I have to shut down and turn off the PSU for 10 seconds and then turn it back on and boot up my PC and what do you know, Aura is working again. I had to do this twice so far. Once on one day and another time on another day.

  2. #32
    New ROGer Array
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    Quote Originally Posted by Jesseinsf View Post
    I believe it's a 1909 thing. I have to reformat with a 1909 image. 1909 is now available when using the Windows 10 media creation tool. After a clean install, Aura works until I installed my Logitech camera. After that I had to delete the file named "LastProfile.xml" in the following directory: "C:\Program Files (x86)\LightingService". After that I have to shut down and turn off the PSU for 10 seconds and then turn it back on and boot up my PC and what do you know, Aura is working again. I had to do this twice so far. Once on one day and another time on another day.
    I have an ROG strix GL12CX (I79700K/RTX 2080), claymore AND SPATHA. I have trouble with the preinstalled Armoury crate that came in with my desktop. I uninstalled it( Armoury Crate) and installed ASUS AURA (1.07.71) and ROG Armoury V30037 and its working like charm, updated to WIn 10 1909 and no bugs with aura yet, i think this is more stable than the BETA Armoury Crate which crashes and bugs out every reboot. make sure to have updated firmware and updated AURA service. Im using the Aura service which came from the armoury crate installer if that may help out.

  3. #33
    ROG Member Array Joshwk22's Avatar
    Join Date
    Jul 2013
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    fix works

    Quote Originally Posted by Jesseinsf View Post
    I believe it's a 1909 thing. I have to reformat with a 1909 image. 1909 is now available when using the Windows 10 media creation tool. After a clean install, Aura works until I installed my Logitech camera. After that I had to delete the file named "LastProfile.xml" in the following directory: "C:\Program Files (x86)\LightingService". After that I have to shut down and turn off the PSU for 10 seconds and then turn it back on and boot up my PC and what do you know, Aura is working again. I had to do this twice so far. Once on one day and another time on another day.
    I can confirm that deleting the "LastProfile.xml" works.

  4. #34
    ROG Member Array Codyksp1 PC Specs
    Codyksp1 PC Specs
    MotherboardASUS Crosshair VI Hero
    ProcessorAMD Ryzen 5 1600X @ 4.00 GHz
    Memory (part number)G.Skill F4-3200C16D-16GTZR
    Graphics Card #1Gigabyte RTX 2070 Gaming OC
    MonitorASUS ROG PG278QR
    Storage #1Samsung 960 EVO 500GB
    CPU CoolerNZXT Kraken X62
    CaseNZXT S340
    Power SupplyCorsair AX850
    Keyboard Logitech G513
    Mouse Logitech G502 Hero
    Headset Kingston HyperX Cloud II
    Mouse Pad Logitech G240
    Headset/Speakers Logitech Z623
    OS Windows 10 Pro
    Accessory #1 NZXT Hue+
    Accessory #2 NZXT Aer RGB
    Accessory #3 Raspberry Pi 4
    Codyksp1's Avatar
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    Aug 2017
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    This software is STILL not working, even after nuking it from space.
    There is STILL no answer from Asus or any update to the software either.

    When will this be fixed?

    I have literally uninstalled and deleted every last trace of Aura and when I reinstall it the same error pops up.

  5. #35
    ROG Member Array Codyksp1 PC Specs
    Codyksp1 PC Specs
    MotherboardASUS Crosshair VI Hero
    ProcessorAMD Ryzen 5 1600X @ 4.00 GHz
    Memory (part number)G.Skill F4-3200C16D-16GTZR
    Graphics Card #1Gigabyte RTX 2070 Gaming OC
    MonitorASUS ROG PG278QR
    Storage #1Samsung 960 EVO 500GB
    CPU CoolerNZXT Kraken X62
    CaseNZXT S340
    Power SupplyCorsair AX850
    Keyboard Logitech G513
    Mouse Logitech G502 Hero
    Headset Kingston HyperX Cloud II
    Mouse Pad Logitech G240
    Headset/Speakers Logitech Z623
    OS Windows 10 Pro
    Accessory #1 NZXT Hue+
    Accessory #2 NZXT Aer RGB
    Accessory #3 Raspberry Pi 4
    Codyksp1's Avatar
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    Aug 2017
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    So after some searching I found a solution to the problem.

    In the Lighting_Control_1.07.71 folder you'll find LightingService\aac. In this folder are a ton of executables for different RGB products.
    You need to run every one of these executables and uninstall them, then clean your registry with CCleaner and reboot.

    After that reinstall Aura, reboot again and everything should be working as before. This crappy software doesn't clean up after itself properly.

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