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  1. #1
    New ROGer Array
    Join Date
    Jul 2019

    ASUS you let me down.

    I built my last upgrade with parts 95% from ASUS and upgraded my network peripherals with ASUS AX11000 and AC5300 for AiMesh. 2 weeks into installing my AX11000 and failing AiMESH, you guys told me to send my AX11000 in cause there's something wrong with the logs I sent you so I did. 5 days later you guys want $200 to replace my AX11000, citing its out of warranty or that I might have caused the damage. How can I damage a 2week old router that sits in a shelf and how can it be out of warranty? I WILL get my money back from Newegg but as a ROG fan, you guys failed me. This is the last PC/network upgrade that I will consider your products again.

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