NoneYa wrote:
I had the same issue among many others on GU501GM after windows update. You can try escape, control alt delete, etc. I also tried uninstalling graphics driver. It did not help. I took to service technicians to factory restore and upgrade win 10 pro.
Did you install new SSD or using the intel660p installed?
I tried
1 TB SSD Seagete Firecuda 510 (ZP1000GM30011) M.2
1 TB SSD ADDLINK (AD1TBS70M2P) M.2
it freeze at restart, black screen, LED and keyboard on
windows 10 Pro, 1903 updated to latest
Seagate Seatools doesnt even detect its SSD installed! - unknown brand
I put it in my Dell XPS >> boot/restart fine, Seatools can detect SSD normally
I changed to 500GB SSD SAMSUNG 970 EVO Plus >> Booting/Restart with no issues, now waiting to for 1TB SAMSUNG EVO Plus shipment tmr
Its so strange GX502 not support 1TB SSD
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Solved
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Need to change SATA in bios to AHCI mode
intel RAID?RST mode does not work well when put secondary non-RAID mode i think. Test both Seagate and ADDLINK SSD after change to AHCI and reinstall windows, everything is fine now. can reboot and software can detect the drive in windows