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Crosshair VIII Hero (Wi-Fi) Not detecting Keyboard at POST

Hamwich
Level 7

‎08-10-2019 04:20 PM - last edited on ‎03-06-2024 07:51 PM by Community Admin

As the title reads I am having an issue with the most recent Bios 0803. Using my Corsair Strafe wired keyboard I am unable to enter the bios. However using a $20 logitech keyboard I am....

I have tried every combination of USB ports, front and rear and none of them allow me to enter the bios with my Corsair Strafe keyboard. The only way I can get in is plugging in a wireless keyboard/mouse set...

Any ideas, settings to try changing and so on would be greatly appreciated.
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viperaar
Level 7

‎08-10-2019 09:20 PM

I couldnt say what the exact setting is without looking, but it'l be something related to USB legacy support or something like that.
Try plugging in your old keyboard, changing a setting similar to that, then save restart and try the new one and see what the outcome is.
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Hamwich
Level 7

‎08-11-2019 10:48 AM

Confirmed that its set to enable legacy USB. What's most confusing is the fact that in the bios it detects both keyboards being connected. Even plugging the keyboard into the front panel I/O of my case didn't seem to change anything despite that working for my cheap wireless set.

In windows everything works as normal no issues.
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Hamwich
Level 7

‎08-16-2019 07:43 PM

No ideas at all, no one else has this problem?
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