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Battery is losing % after shutting down + unplug power laptop (ASUS ROG G703GX (2019)

vinhkha0111
Level 7

‎08-12-2019 02:47 AM - last edited on ‎03-06-2024 07:51 PM by Community Admin

I just bought this laptop ASUS ROG G703GX (2019. I notice every night before I sleep. I always shut down and unplug the laptop (100%). I see my laptop is losing about 5% a night (I only see my laptop 95% when I turn it on), and if the whole day I'm not using it, my laptop will be dropped about 10% (I see my laptop 90%).

I have tried many ways such as shutdown laptop by using cmd, window PowerShell..., uncheck "turn on fast startup", and uninstall "Microsoft ACPI-Compliant Method Battery" then reinstall it. But the laptop is still losing % battery after shut down + unplug the power.

If someone has a similar issue, please help me this.

I have contacted ASUS and ASUS told me to send my laptop back to them, but I don't think the battery's fault. Because the previous ASUS laptop I tested is happening like the one currently I have.
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4 REPLIES 4

Alexyo
Level 7

‎08-12-2019 07:24 PM

Sorry if this sounds rude, but all electronics I know of lose at least a little bit power when turned off. I don't know how else to help, but uh... sorry if it's inconveniencing you by losing some power.
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vinhkha0111
Level 7
In response to Alexyo

‎08-13-2019 05:55 PM

I see..thank you for your information
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BigJohnny
Level 13

‎08-13-2019 09:32 PM

Disabling features such as an active charge port and making sure nothing is plugged into the USB drives will alleviate most of it but there is always some parasitic draw.
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vinhkha0111
Level 7
In response to BigJohnny

‎08-15-2019 03:31 PM

yup..it works. ASUS USB charger plus I increase it stop charging when below 99%. Plus, I switched plug my USB mouse to USB 3.1 port not the one USB + charging before. Last night, I turned off my laptop when it was 97%. Now, I turn it on and it's still 97%. Thanks again for your help.

Should I select an option do not charge when it's over 80% or something? so, I can keep battery always at the 80% level. if there is any tip or trick to keep battery always in healthy, then please let me know.
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