08-08-2019 07:38 AM
08-13-2019 05:42 PM
Zaell wrote:
I'm literally frustrated at asus. I bought asus rog gl504 3mos ago and now I need to wait for months for the motherboard replacement. I even contacted asus customer service which keep telling me for weeks that my problem is being monitored yet they can't even make it a fast solution. Worse, Asus Hq doesn't even reply to them. This sucks big time consdering how often I can that they have lots of laptop that has motherboard problem. I should have done my research before buying. If any asus representative is here. please fix our problems
08-14-2019 10:33 PM
cl-Adrian@asus wrote:
My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, i would be more than glad to help provide resolution to this case. Please reach out to me via email me with the below details so I can work with related personnel to get this straightened out.
Full name:
Phone#:
Email:
Product S/N:
RMA #:
Address:
My email is cl-adrian@asus.com.:
08-21-2019 11:50 PM