It’s been restored, reset, recovered, wiped by Geek Squad, upgraded, downgraded, and is now in Beta Developer Mode Testing on multiple systems. It crashes, comes back to life on its own writing its own programming, talking to itself in the process. I can’t do normal computer stuff like play games or look at Facebook, and never mind trying to order from amazon unless it’s ROG/ Computer related. Why? I have researched and sent hundreds of pages of logs to Microsoft. They sent me to the developer site to do beta tests before they hung up on me twice. ASUS said it was windows software.... it’s in pieces now for thermal paste? All over my bed. I am at a loss. I was Not expecting to have a job at Microsoft by the time I learned how to play Skyrim on my laptop. Oh and it doesn’t like external hard drives, sd cards or usb sticks. I have a box full now of external memory apparatus that have gone in and never returned. I can send pictures and logs once it’s back together. Please Help.