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  1. #1
    ROG Enthusiast Array
    Join Date
    Jan 2017
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    ROG Strix Fusion 700 USB Port Cuts Out With Head Movement

    So I have had my 700 less than a year and it has developed an issue where if I move my head to quick the connection will drop and I lose audio. Sometimes it will comeback a few seconds later sometimes I have to unplug and replug the USB. I could just use bluetooth but the reason I got the headset was to be able to answer calls while gaming.

    Is this a common issue? Looking at Amazon it seems like it. Any fixes anyone has done besides RMAing it?

    Thanks!

  2. #2
    ROG Enthusiast Array Shanester PC Specs
    Shanester PC Specs
    MotherboardROG MAXIMUS EXTREME / ROG RAMPAGE VI EXTREME OMEGA
    Processori9-9900K / i9-7900X
    Shanester's Avatar
    Join Date
    Aug 2013
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    Quote Originally Posted by OMGDrAcula View Post
    So I have had my 700 less than a year and it has developed an issue where if I move my head to quick the connection will drop and I lose audio. Sometimes it will comeback a few seconds later sometimes I have to unplug and replug the USB. I could just use bluetooth but the reason I got the headset was to be able to answer calls while gaming.

    Is this a common issue? Looking at Amazon it seems like it. Any fixes anyone has done besides RMAing it?

    Thanks!
    The problem is with the connection. Where the actual wire plugs into the headset. Mine did the exact same thing. Over time this connection "wears out" and becomes more and more loose. Similar to a laptop AC port becoming more and more loose over time. I really liked my 700 but after the second pair failed with the exact same issue I decided to try the Deltas. Check them out. They are the first headset from ASUS that I have had that doesn't have a hardware/software issue.

  3. #3
    New ROGer Array CrazyNightAnt PC Specs
    CrazyNightAnt PC Specs
    MotherboardMSI X299 Creation
    ProcessorIntel Core™ i9-9980XE
    Memory (part number)G.Skill F4-4200C19Q2-64GTZKK TridentZ 64GB (8x8GB) DDR4-4200MHz CL19 1.4V
    Graphics Card #1MSI GeForce RTX 2080 Ti SEA HAWK EK X
    Graphics Card #2MSI GeForce RTX 2080 Ti SEA HAWK EK X
    Monitor2 * ASUS PG348Q ROG Swift 34" 3440x1440 100 Hz
    Storage #1VROC RAID 0 with 7 * Intel SSDPEKKF010T8X1 Pro 7600p 1TB
    CPU CoolerEKWB Custom Liquid Cooling Loop with 2 * 420mm radiators
    CaseCorsair Obsidian 1000D
    Power SupplyCorsair CP-9020087 AX1600i 1600W
    Keyboard Corsair CH-9127014 K95 Platinum RGB LED Backlit Cherry MX Speed Black Mechanical Keyboard
    Mouse Corsair CH-9315311 Dark Core RGB SE Black Optical Wireless Gaming Mouse with Qi Wireless Charging
    Headset Asus ROG Strix Fusion 700
    Mouse Pad Corsair CH-9440022 MM1000 Qi Wireless Charging Mouse Pad
    Headset/Speakers Asus ROG Strix Fusion 700
    OS Windows 10 Pro
    CrazyNightAnt's Avatar
    Join Date
    Nov 2019
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    Disappointed with the Rog Strix Fusion 700

    I have the same problem, my headset is only 4 months old (bought on 18th Jun 2019).
    When plugged in with the USB cable the headphones keep disconnecting/reconnecting even with the slightest movement, this is so frustrating!

    Would not be such a huge problem if the battery lasted, but I am not getting close to the "Up to 17 Hours" Battery life advertised.
    I tested it last night,
    I Charged it all night from +- midnight, then started at 08:45 am, It lasted until 11:15 am,
    then that battery low alarm goes of so loudly that I almost get a hart attack, ignoring all volume control settings. I mean my headphone is on my head, no alarm necessary, no need to disturb my vibe, I was singing along, rather just indicate the battery level on screen in notifications or something less disturbing.

    Basically I just get about 2 hour 30 min battery life.
    Is anyone else having short battery life, this issue ?
    This makes problem 1) so much worse.
    Now I can't even plug it in and carry on working, I have to sit super still when it is plugged in, I am literally typing this without moving my head more than 1 cm (Perhaps good for my posture!)


    The sound is great!, Love the Virtual Surround!,
    But it is Disappointing ASUS, I wouldn't expect this from headphones in this price range.
    come on I usually like your products !

    I am on Skype work calls and listening to music all day & night while programming.
    I really wanted a wireless headset that I can also plug in and carry on.

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