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  1. #1
    New ROGer Array Jesseinsf PC Specs
    Jesseinsf PC Specs
    MotherboardASUS ROG Maximus XI Extreme
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    Please help Creative Labs squash bugs with "AE" series sound Cards

    Hi guys,

    UPDATE 8/29/2019 - Issue seems to have been fixed for me with the new beta drivers that came out today. Try them out at the link below. For all you guys blaming Microsoft, Microsoft fixed their side of the issue last month. It was up to the sound card manufacturers to create a compatible driver that works.


    If anyone here has an AE series Sound Blaster card and has issues, then please continue.


    I'm not paid by Creative labs, I'm an audio enthusiast who wants my issues resolved. Getting that out of the way, I was hoping if anyone here with a Creative Labs "AE" series sound card that is experiencing audio dropouts (Or any issue) and is able to help Creative Labs squash the bugs. The more feedback, the quicker we can start enjoying our Sound cards connected to our Asus products. Creative Labs Dev team focuses on feedback from their Subreddit channel. My symptoms are audio dropouts and audio stutter. When a stutter is detected through JRMC, audio stops. Other music playback apps gives audible stutter which is somewhat subtle.


    Update: MusicBee just recently experienced an audio dropout on my computer.


    Please participate in the below subreddit channel, Thank you :-) :


    https://www.reddit.com/r/SoundBlaste...read/?sort=new
    Last edited by Jesseinsf; 08-29-2019 at 10:41 PM. Reason: added an update

  2. #2
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
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    MrAgapiGC's Avatar
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    For the moment, these issue is on the windows side. Is a know issue since 1903 start and Microsoft hast to resolve these. That includes asus sonar and some Sound blaster cards.

    https://www.techpowerup.com/258611/w...managed-to-fix
    Learn, Play Enjoy!

  3. #3
    New ROGer Array Jesseinsf PC Specs
    Jesseinsf PC Specs
    MotherboardASUS ROG Maximus XI Extreme
    ProcessorIntel Core i9 9900K
    Memory (part number)G-Skill F4-2666C15D-32GVR
    Graphics Card #1ASUS ROG STRIX GeForce RTX™ 2070
    Sound CardCreative Sound Blaster AE-9
    MonitorSamsung 32" UH750 QLED UHD Monitor
    Storage #1Samsung 970 Pro M.2 PCIe SSD 1TB
    CPU CoolerCooler Master MLX-D36M-A20PC-R1
    CaseLian Li PC-011 Dynamic
    Power SupplyCooler Master V1200
    Keyboard Razer BlackWidow Chroma
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    Quote Originally Posted by MrAgapiGC View Post
    For the moment, these issue is on the windows side. Is a know issue since 1903 start and Microsoft hast to resolve these. That includes asus sonar and some Sound blaster cards.

    https://www.techpowerup.com/258611/w...managed-to-fix
    Actually, that page is just a rant and it doesn't work. Even the people who reply to that article don't even talk about their findings. This time is may not be a windows issue.

    scroll to the last part of the below article.
    https://www.reddit.com/r/SoundBlaste...status_thread/

  4. #4
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
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    I deleted the duplicate to this thread. Please maintain one thread per topic. Thank you.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  5. #5
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
    Processor9900K
    Memory (part number)CMK32GX4M4B3600C18
    Graphics Card #1STRIX-GTX1080ti-O8G-GAMING
    MonitorAOC AGON AG2701QX (2)
    Storage #1Samsung 960 EVO 256GB
    Storage #2Kingston Savage 500GB
    CPU CoolerNzxt X74 360mm AIO
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    Power SupplyEVGA 850 G2
    Keyboard Logitech G810
    Mouse Asus Spartha
    Headset Hyper X Cloud Revolver S
    Mouse Pad Hyper X Fury S 900mx420mm
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    MrAgapiGC's Avatar
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    Quote Originally Posted by Jesseinsf View Post
    Actually, that page is just a rant and it doesn't work. Even the people who reply to that article don't even talk about their findings. This time is may not be a windows issue.

    scroll to the last part of the below article.
    https://www.reddit.com/r/SoundBlaste...status_thread/
    i have to agree with you, but SONAR AND SB? i have to check other brand but is not on asus board alone. in fact other brands has the same issues.

    Is windows. and these is consistence since the start of 1903 Let see the outcome. we all ready know about these
    Learn, Play Enjoy!

  6. #6
    ROG Guru: Black Belt Array toronto699 PC Specs
    toronto699 PC Specs
    Laptop (Model)G752-VY-DH78K , G751-JYDH72X
    MotherboardRog Tytan G30AB
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    Memory (part number)32GB
    Graphics Card #1Asus Gold20th GTX980Ti
    Sound CardDell X-Fi Audigy SoundBlaster
    Monitor3 Acer K272HL
    Storage #1118 GB/OS
    Storage #22.72 TB
    CPU CoolerIntegrated Liquid-Cooled CPU
    CaseG30AB
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    Its Windows 99% Of Audio Issues Are Windows 10

  7. #7
    New ROGer Array Jesseinsf PC Specs
    Jesseinsf PC Specs
    MotherboardASUS ROG Maximus XI Extreme
    ProcessorIntel Core i9 9900K
    Memory (part number)G-Skill F4-2666C15D-32GVR
    Graphics Card #1ASUS ROG STRIX GeForce RTX™ 2070
    Sound CardCreative Sound Blaster AE-9
    MonitorSamsung 32" UH750 QLED UHD Monitor
    Storage #1Samsung 970 Pro M.2 PCIe SSD 1TB
    CPU CoolerCooler Master MLX-D36M-A20PC-R1
    CaseLian Li PC-011 Dynamic
    Power SupplyCooler Master V1200
    Keyboard Razer BlackWidow Chroma
    Mouse Razer Lancehead
    Headset Bowers And Wilkins P9 Signature
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    You are incorrect!

    Quote Originally Posted by MrAgapiGC View Post
    For the moment, these issue is on the windows side. Is a know issue since 1903 start and Microsoft hast to resolve these. That includes asus sonar and some Sound blaster cards.

    https://www.techpowerup.com/258611/w...managed-to-fix
    That is incorrect. New beta drivers were released today and all is working fine so far after 3 hours of constant playback.

  8. #8
    New ROGer Array Jesseinsf PC Specs
    Jesseinsf PC Specs
    MotherboardASUS ROG Maximus XI Extreme
    ProcessorIntel Core i9 9900K
    Memory (part number)G-Skill F4-2666C15D-32GVR
    Graphics Card #1ASUS ROG STRIX GeForce RTX™ 2070
    Sound CardCreative Sound Blaster AE-9
    MonitorSamsung 32" UH750 QLED UHD Monitor
    Storage #1Samsung 970 Pro M.2 PCIe SSD 1TB
    CPU CoolerCooler Master MLX-D36M-A20PC-R1
    CaseLian Li PC-011 Dynamic
    Power SupplyCooler Master V1200
    Keyboard Razer BlackWidow Chroma
    Mouse Razer Lancehead
    Headset Bowers And Wilkins P9 Signature
    Headset/Speakers Dynaudio XEO 2
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    You are incorrect!

    Quote Originally Posted by toronto699 View Post
    Its Windows 99% Of Audio Issues Are Windows 10
    That is incorrect. New beta drivers were released today and all is working fine so far after 3 hours of constant playback.

  9. #9
    New ROGer Array Jesseinsf PC Specs
    Jesseinsf PC Specs
    MotherboardASUS ROG Maximus XI Extreme
    ProcessorIntel Core i9 9900K
    Memory (part number)G-Skill F4-2666C15D-32GVR
    Graphics Card #1ASUS ROG STRIX GeForce RTX™ 2070
    Sound CardCreative Sound Blaster AE-9
    MonitorSamsung 32" UH750 QLED UHD Monitor
    Storage #1Samsung 970 Pro M.2 PCIe SSD 1TB
    CPU CoolerCooler Master MLX-D36M-A20PC-R1
    CaseLian Li PC-011 Dynamic
    Power SupplyCooler Master V1200
    Keyboard Razer BlackWidow Chroma
    Mouse Razer Lancehead
    Headset Bowers And Wilkins P9 Signature
    Headset/Speakers Dynaudio XEO 2
    OS Windows 10 Pro for Workstations
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    It Wasn't MS after all!

    Quote Originally Posted by MrAgapiGC View Post
    i have to agree with you, but SONAR AND SB? i have to check other brand but is not on asus board alone. in fact other brands has the same issues.

    Is windows. and these is consistence since the start of 1903 Let see the outcome. we all ready know about these
    As of today It is a driver issue, not a Windows issue. Microsoft fixed the audio issues last month. It was up to the sound card manufacturers to create a compatible driver.
    Last edited by Jesseinsf; 08-29-2019 at 10:37 PM. Reason: error correction

  10. #10
    ROG Guru: Black Belt Array toronto699 PC Specs
    toronto699 PC Specs
    Laptop (Model)G752-VY-DH78K , G751-JYDH72X
    MotherboardRog Tytan G30AB
    Processori7-4770K
    Memory (part number)32GB
    Graphics Card #1Asus Gold20th GTX980Ti
    Sound CardDell X-Fi Audigy SoundBlaster
    Monitor3 Acer K272HL
    Storage #1118 GB/OS
    Storage #22.72 TB
    CPU CoolerIntegrated Liquid-Cooled CPU
    CaseG30AB
    Power SupplyAsus 700 Watt
    Keyboard Razer BlackWidow Ultimate
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    Jesseinsj What Windows KB Update { Windows KB #} Fixed The Microsoft Audio Issues , Its A Windows Issue , Unless Creative Made New Driver Either Beta Or A Released Drive Audio Issues Will Continue
    Or Are You Saying Creative Released A Beta Driver ? That Fixed The Audio Issues , Microsoft Certainly Did Not Fix Audio Issues With Any Update

    Post Link To Beta Driver Please
    Last edited by toronto699; 08-29-2019 at 11:48 PM.

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