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  1. #1
    ROG Guru: Orange Belt Array Dicehunter PC Specs
    Dicehunter PC Specs
    MotherboardAsus ROG Maximus XI Hero Z390
    ProcessorIntel Core i9 9900K @ 5.00GHz
    Memory (part number)Corsair Vengeance RGB Pro 32GB *4x8GB* 3600MHz
    Graphics Card #2Asus GTX 1080 Ti Founders Edition @ 2000/6000
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    Graphics Card #4Corsair RGB Fan LED Hub x 2
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    MonitorAsus ROG Strix XG248Q 24" 1080P 240Hz
    Storage #1WD Black SN750 1TB + WD Heatsink
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    CPU CoolerCorsair H150i Pro + 6 x Corsair HDRGB 120mm Fans
    CaseCorsair 680 X - Red + 3 x Corsair HDRGB 120/140mm Fans
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    OS Windows 10 - Professional 64 Bit Edition
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    Accessory #3 Asus ROG Spotlight
    Dicehunter's Avatar
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    Aura Stopped Working

    Did a fresh install of windows, Latest updates, Latest GPU driver etc... installed Aura sync and upon the first reboot it worked fine, I set all my colours, Turned on my rig after I got in from work and Aura Sync is now not working.

    I've tried uninstalling it, The service, Reinstalling, Installing older versions, Nothing works at all, It simply refuses to launch and comes up with "Aura Service is currently unavailable" I have nothing else running in the background, It's a pretty bare bones Windows install so I'm at a loss what could be causing this.

    It seems every once in a while Aura simply decides to stop working.

    Anyone come across this ?
    Last edited by Dicehunter; 09-04-2019 at 05:03 AM.





  2. #2
    ROG Guru: Yellow Belt Array
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    Wellcome in the world of asus! Random bugs are normal. I had this too i used restore point. Now i make always a restore point before installing any **** from asus. It’s just sad i only need Aura. And they cant get one software working...

  3. #3
    ROG Guru: Orange Belt Array Dicehunter PC Specs
    Dicehunter PC Specs
    MotherboardAsus ROG Maximus XI Hero Z390
    ProcessorIntel Core i9 9900K @ 5.00GHz
    Memory (part number)Corsair Vengeance RGB Pro 32GB *4x8GB* 3600MHz
    Graphics Card #2Asus GTX 1080 Ti Founders Edition @ 2000/6000
    Graphics Card #3Corsair Commander Pro
    Graphics Card #4Corsair RGB Fan LED Hub x 2
    Sound CardCreative Sound Blaster X AE-9 + Custom RGB Backplate
    MonitorAsus ROG Strix XG248Q 24" 1080P 240Hz
    Storage #1WD Black SN750 1TB + WD Heatsink
    Storage #2Western Digital Caviar Black 6TB + 6TB
    CPU CoolerCorsair H150i Pro + 6 x Corsair HDRGB 120mm Fans
    CaseCorsair 680 X - Red + 3 x Corsair HDRGB 120/140mm Fans
    Power SupplyCorsair RMi 1000w + Black Cablemod Kit
    Keyboard Asus ROG "Claymore 100%" RGB Cherry MX Blue + Black PBT Double Shot Keycaps
    Mouse Asus ROG Spatha
    Headset Sennheiser 660s
    Mouse Pad Asus ROG Sheath
    Headset/Speakers Beyerdynamic DT770 Pro 250 Ohm + DT990 Pro 250 Ohm
    OS Windows 10 - Professional 64 Bit Edition
    Accessory #1 Beyerdynamic Fox Pro + Mic Arm + Shock Mount
    Accessory #2 Corsair ST100 x 2
    Accessory #3 Asus ROG Spotlight
    Dicehunter's Avatar
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    Quote Originally Posted by Re@per View Post
    Wellcome in the world of asus! Random bugs are normal. I had this too i used restore point. Now i make always a restore point before installing any **** from asus. It’s just sad i only need Aura. And they cant get one software working...
    I just installed Windows 10 to a separate SSD I have spare to test and even with that Aura Sync refuses to work.

    I really wish Asus would put some work into Aura Sync as when it works it's pretty nice.





  4. #4
    ROG Guru: White Belt Array dfaovred PC Specs
    dfaovred PC Specs
    MotherboardASUS Rog Strix Z390-F Gaming
    ProcessorIntel i5 8600K
    Memory (part number)16GB HyperX Predator RGB DDR4 3200MHz
    Graphics Card #1ASUS Rog Strix 1070 OC
    Storage #1Samsung 970 EVO Plus 500GB M.2 NVMe
    Storage #2Samsung 860 EVO 1TB
    CPU CoolerNZXT Kraken X52
    CaseNZXT H440
    Power SupplyCorsair HX850
    Keyboard HyperX Alloy Elite RGB
    Mouse HyperX Pulsefire Core RGB
    Headset HyperX Cloud II
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    Headset/Speakers Corsair SP2500
    OS Windows 10 (1903)
    dfaovred's Avatar
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    Quote Originally Posted by Dicehunter View Post
    I just installed Windows 10 to a separate SSD I have spare to test and even with that Aura Sync refuses to work.

    I really wish Asus would put some work into Aura Sync as when it works it's pretty nice.
    Try installing Armoury Crate (Beta) and see how you go.

    https://rog.asus.com/forum/showthrea...y-Crate-(Beta)

  5. #5
    New ROGer Array gb2048 PC Specs
    gb2048 PC Specs
    MotherboardROG STRIX z390-E
    ProcessorIntel i5-9500
    CPU CoolerbeQuiet Dark Rock Slim
    CaseNZXT H510
    Power SupplybeQuiet Straight Power 11 550W
    OS Windows 10 64-Bit 1903
    gb2048's Avatar
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    When you look in the application event log (Event viewer) do you get something like this? ->
    Click image for larger version. 

Name:	Lighting_Service.jpg 
Views:	0 
Size:	69.7 KB 
ID:	81730

    if so then the actual service is crashing. I found that this post really helped: https://rog.asus.com/forum/showthrea...fixed-my-issue.

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