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Aura Stopped Working

Dicehunter
Level 10

‎09-03-2019 09:47 PM - last edited on ‎03-06-2024 07:46 PM by Community Admin

Did a fresh install of windows, Latest updates, Latest GPU driver etc... installed Aura sync and upon the first reboot it worked fine, I set all my colours, Turned on my rig after I got in from work and Aura Sync is now not working.

I've tried uninstalling it, The service, Reinstalling, Installing older versions, Nothing works at all, It simply refuses to launch and comes up with "Aura Service is currently unavailable" I have nothing else running in the background, It's a pretty bare bones Windows install so I'm at a loss what could be causing this.

It seems every once in a while Aura simply decides to stop working.

Anyone come across this ?




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4 REPLIES 4

Re
Level 10

‎09-03-2019 09:54 PM

Wellcome in the world of asus! Random bugs are normal. I had this too i used restore point. Now i make always a restore point before installing any **** from asus. It’s just sad i only need Aura. And they cant get one software working...
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Dicehunter
Level 10
In response to Re

‎09-03-2019 10:00 PM

Re@per wrote:
Wellcome in the world of asus! Random bugs are normal. I had this too i used restore point. Now i make always a restore point before installing any **** from asus. It’s just sad i only need Aura. And they cant get one software working...


I just installed Windows 10 to a separate SSD I have spare to test and even with that Aura Sync refuses to work.

I really wish Asus would put some work into Aura Sync as when it works it's pretty nice.




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dfaovred
Level 10
In response to Dicehunter

‎09-03-2019 11:10 PM

Dicehunter wrote:
I just installed Windows 10 to a separate SSD I have spare to test and even with that Aura Sync refuses to work.

I really wish Asus would put some work into Aura Sync as when it works it's pretty nice.


Try installing Armoury Crate (Beta) and see how you go.

https://rog.asus.com/forum/showthread.php?112206-Armoury-Crate-(Beta)
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gb2048
Level 7
In response to dfaovred

‎09-04-2019 09:35 AM

When you look in the application event log (Event viewer) do you get something like this? ->
81730

if so then the actual service is crashing. I found that this post really helped: https://rog.asus.com/forum/showthread.php?112939-Motherboard-LED-s-INOP-Aura-Not-Working-Here-s-what....
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