Results 1 to 5 of 5
  1. #1
    ROG Guru: Orange Belt Array Dicehunter PC Specs
    Dicehunter PC Specs
    MotherboardAsus ROG Crosshair Hero VIII X570
    ProcessorAMD Ryzen 3950X @ 4.20GHz
    Memory (part number)Corsair Vengeance RGB Pro - 32GB - 3600MHz *4x8GB*
    Graphics Card #1AMD 5700XT 8GB @ 2000/1750
    Graphics Card #3Corsair Commander Pro
    Graphics Card #4Corsair RGB Fan LED Hub x 2
    Sound CardFiio K5 Pro
    MonitorAsus ROG XG35VQ Ultrawide 100Hz
    Storage #1WD Black SN750 1TB + WD Heatsink
    Storage #2Western Digital Caviar Black 6TB + 6TB
    CPU CoolerCorsair A500 2 x Corsair HDRGB 120mm Fans
    CaseCorsair 680 X - Black + 8 x Corsair HDRGB 120/140mm Fans
    Power SupplyCorsair RMi 1000w + Black Cablemod Kit
    Keyboard Asus ROG "Claymore 100%" RGB Cherry MX Blue + Black PBT Double Shot Keycaps
    Mouse Asus ROG Spatha
    Headset Beyerdynamic DT990 Pro 250 Ohm
    Mouse Pad Asus ROG Scabbard
    Headset/Speakers Beyerdynamic DT770 Pro 250 Ohm
    OS Windows 10 - Professional 64 Bit Edition
    Accessory #1 Audio Technica AT2020XLR + Mic Arm + Shock Mount
    Accessory #2 Corsair ST100 x 2
    Accessory #3 Asus ROG Spotlight
    Dicehunter's Avatar
    Join Date
    Aug 2011
    Reputation
    19
    Posts
    351

    Aura Stopped Working

    Did a fresh install of windows, Latest updates, Latest GPU driver etc... installed Aura sync and upon the first reboot it worked fine, I set all my colours, Turned on my rig after I got in from work and Aura Sync is now not working.

    I've tried uninstalling it, The service, Reinstalling, Installing older versions, Nothing works at all, It simply refuses to launch and comes up with "Aura Service is currently unavailable" I have nothing else running in the background, It's a pretty bare bones Windows install so I'm at a loss what could be causing this.

    It seems every once in a while Aura simply decides to stop working.

    Anyone come across this ?
    Last edited by Dicehunter; 09-04-2019 at 05:03 AM.





  2. #2
    ROG Guru: Orange Belt Array
    Join Date
    Apr 2019
    Reputation
    19
    Posts
    269

    Wellcome in the world of asus! Random bugs are normal. I had this too i used restore point. Now i make always a restore point before installing any **** from asus. It’s just sad i only need Aura. And they cant get one software working...

  3. #3
    ROG Guru: Orange Belt Array Dicehunter PC Specs
    Dicehunter PC Specs
    MotherboardAsus ROG Crosshair Hero VIII X570
    ProcessorAMD Ryzen 3950X @ 4.20GHz
    Memory (part number)Corsair Vengeance RGB Pro - 32GB - 3600MHz *4x8GB*
    Graphics Card #1AMD 5700XT 8GB @ 2000/1750
    Graphics Card #3Corsair Commander Pro
    Graphics Card #4Corsair RGB Fan LED Hub x 2
    Sound CardFiio K5 Pro
    MonitorAsus ROG XG35VQ Ultrawide 100Hz
    Storage #1WD Black SN750 1TB + WD Heatsink
    Storage #2Western Digital Caviar Black 6TB + 6TB
    CPU CoolerCorsair A500 2 x Corsair HDRGB 120mm Fans
    CaseCorsair 680 X - Black + 8 x Corsair HDRGB 120/140mm Fans
    Power SupplyCorsair RMi 1000w + Black Cablemod Kit
    Keyboard Asus ROG "Claymore 100%" RGB Cherry MX Blue + Black PBT Double Shot Keycaps
    Mouse Asus ROG Spatha
    Headset Beyerdynamic DT990 Pro 250 Ohm
    Mouse Pad Asus ROG Scabbard
    Headset/Speakers Beyerdynamic DT770 Pro 250 Ohm
    OS Windows 10 - Professional 64 Bit Edition
    Accessory #1 Audio Technica AT2020XLR + Mic Arm + Shock Mount
    Accessory #2 Corsair ST100 x 2
    Accessory #3 Asus ROG Spotlight
    Dicehunter's Avatar
    Join Date
    Aug 2011
    Reputation
    19
    Posts
    351

    Quote Originally Posted by Re@per View Post
    Wellcome in the world of asus! Random bugs are normal. I had this too i used restore point. Now i make always a restore point before installing any **** from asus. It’s just sad i only need Aura. And they cant get one software working...
    I just installed Windows 10 to a separate SSD I have spare to test and even with that Aura Sync refuses to work.

    I really wish Asus would put some work into Aura Sync as when it works it's pretty nice.





  4. #4
    ROG Guru: White Belt Array dfaovred PC Specs
    dfaovred PC Specs
    MotherboardASUS Rog Strix Z390-F Gaming
    ProcessorIntel i5 8600K
    Memory (part number)16GB HyperX Predator RGB DDR4 3200MHz
    Graphics Card #1ASUS Rog Strix 1070 OC
    Storage #1Samsung 970 EVO Plus 500GB M.2 NVMe
    Storage #2Samsung 860 EVO 1TB
    CPU CoolerNZXT Kraken X52
    CaseNZXT H440
    Power SupplyCorsair HX850
    Keyboard HyperX Alloy Elite RGB
    Mouse HyperX Pulsefire Core RGB
    Headset HyperX Cloud II
    Mouse Pad HyperX
    Headset/Speakers Corsair SP2500
    OS Windows 10 (1903)
    dfaovred's Avatar
    Join Date
    Jan 2016
    Reputation
    20
    Posts
    102

    Quote Originally Posted by Dicehunter View Post
    I just installed Windows 10 to a separate SSD I have spare to test and even with that Aura Sync refuses to work.

    I really wish Asus would put some work into Aura Sync as when it works it's pretty nice.
    Try installing Armoury Crate (Beta) and see how you go.

    https://rog.asus.com/forum/showthrea...y-Crate-(Beta)

  5. #5
    New ROGer Array gb2048 PC Specs
    gb2048 PC Specs
    MotherboardROG STRIX z390-E
    ProcessorIntel i5-9500
    CPU CoolerbeQuiet Dark Rock Slim
    CaseNZXT H510
    Power SupplybeQuiet Straight Power 11 550W
    OS Windows 10 64-Bit 1903
    gb2048's Avatar
    Join Date
    Aug 2019
    Reputation
    10
    Posts
    14

    When you look in the application event log (Event viewer) do you get something like this? ->
    Click image for larger version. 

Name:	Lighting_Service.jpg 
Views:	0 
Size:	69.7 KB 
ID:	81730

    if so then the actual service is crashing. I found that this post really helped: https://rog.asus.com/forum/showthrea...fixed-my-issue.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •