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  1. #1
    New ROGer Array
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    ROG G531GT E-Support Folder, ROG Dedicated Keys Not Working - Solved

    I wiped my windows without making a backup of the eSupport folder and now the ROG dedicated keys are not working. Can anyone here please provide the eSupport folder.

  2. #2
    ROG Guru: Orange Belt Array
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    Here's a German website that has your G531/G751 Driver DVD (which is essentially your eSupport Folder). Use your browser translator to read the website. While the website is German, the iso file downloads are in English. Mount the iso file and simply create a folder named eSupport or actually create a DVD having all the drivers and programs for your laptop.

    Run AsInWiz.exe (ASUS Installation Wizard) to install all your original drivers and programs that came with your laptop.

    https://www.asustreiber.de/downloads.../60-windows-10

    Good Luck
    G752VSK, G75VW-3D, G51J, G1S
    Homebuilt Windows Server

  3. #3
    New ROGer Array
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    I downloaded the iso file from the above website and installed all the drivers but still my dedeicated ROG gaming button is not working.

  4. #4
    ROG Guru: Orange Belt Array
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    Did you completely format your drive or simply your OS partition?

    Did you leave the original restoral partition?

    Have you tried to recover your system?

    Look in your manual (pages 71 thru 73 in the User's Manual for English Edition). If your original ASUS recovery partition (Healthy OEM Partition) is still there this could restore your laptop to completely original configuration.
    G752VSK, G75VW-3D, G51J, G1S
    Homebuilt Windows Server

  5. #5
    ROG Guru: Orange Belt Array
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    If your OS drive was completely formatted then do the following:

    Format the OS drive again, reinstall Windows 10. Once installed and before you start updating Windows use your Driver DVD or eSupport folder and run the ASUS Installation Wizard.

    Then allow Windows10 to update itself. Check the Device Manager that all the devices have drivers and or functioning properly. Continue to update Windows until there are no more updates.

    Your ROG Gaming Button should be functioning now.

    Good Luck
    G752VSK, G75VW-3D, G51J, G1S
    Homebuilt Windows Server

  6. #6
    New ROGer Array
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    Thanks finally everything is back to normal!!
    PS : The ROG button started working after installing "Armoury Crate" app from the Microsoft Store.

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