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  1. #1
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    ASUS X570 Event 17, WHEA logger warnings fix, When?

    Other manufacturers fixed those errors in log, ASUS is the only one that still have them. When is this going to be fixed?

    I'm running 3700x with GTX1080 Ti, and I get at least three warnings on boot, and can trigger more just by running CPUZ, HWINFO, Ryzen master, Msi Afterburner, etc.

  2. #2
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    Same here!

  3. #3
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    x570 Whea warnings

    I get them all the time. I've got a rx 5700 xt GPU.

  4. #4
    ROG Member Array AStaley PC Specs
    AStaley PC Specs
    MotherboardCrosshair VIII Hero
    ProcessorAMD 3900X
    Memory (part number)F4-3600C16Q-32GTRS
    Graphics Card #1ROG Strix 2080Ti OC
    Sound CardCreative SoundBlaster AE-5
    MonitorROG Swift PG279Q
    Storage #11TB Samsung 970 Evo Plus NVME
    Storage #22TB Samsung 970 Evo Plus NVME
    CPU CoolerROG Ryujin 360 AIO
    CaseROG Strix Helios
    Power SupplyROG Thor 850W
    Keyboard Razer Blackwidow
    Mouse Razer BlackAdder
    OS Win10 Pro x64

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    Thought these were fixed in 803 with an AGESA update, can’t recall if you needed the latest AMD chipset software installed as well, but no harm in installing. *I’ve not had a single WHEA error with my build.
    AMD 3900X | Crosshair VIII Hero | G.Skill TridentZ Royal 32GB | ROG Strix 2080Ti | 1+2TB Samsung 970 Evo Plus NVME | ROG Thor 850W | Strix Helios Case | Ryujin 360 AIO

  5. #5
    New ROGer Array Dan Hot PC Specs
    Dan Hot PC Specs
    MotherboardASUS Strix X570-E
    ProcessorAMD 3900x
    Memory (part number)G.Skill F4-3600C16-16GTZNC
    Graphics Card #1RTX2080 non ASUS
    Sound CardOnBoard
    MonitorASUS PG278QR
    Storage #1Samsung SSD 860 EVO 500GB
    CPU CoolerNoctua NH-D15
    CaseBitFenix Shinobi XL
    Power SupplyENERMAX MODU87+ 700W
    Keyboard LOGITECH G510
    Mouse ZOWIE FK2
    Headset RAZER Razer Tiamat 7.1
    Mouse Pad steelseries QcK+
    OS Windows 10 Pro x64
    Dan Hot's Avatar
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  6. #6
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    Same problem tuf 570 and rtx 2070

  7. #7
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    Hi, I'm having the exact same problem with a Ryzen 7 3700X and an Asus Prime X570-Pro (BIOS 1201, Agesa 1.0.0.3 ABBA). Video card is an RTX 2070 Super (Asus ROG Strix A8G Gaming), memory: G.Skill 3200MHz with XMP profile enabled. I managed to reduce the amount of WHEA warnings by disabling the PCI Express power saving feature in the power plan itself. I also got a WHEA_UNCORRECTABLE_ERROR Stop error (ie. Blue Screen Of Death) with my previous video card which was a RTX 2070 A8G-Gaming (Asus). I mistakenly returned it becuause the crashdump showed that the Nvidia High Definition Audio Controller was faulty (UC - unexpected completion and CTO - completion timeout occurred and that's the reason why it was deemed uncorrectable).

    I'm glad I'm not the only one with this problem. However I'm expecting Asus+AMD+nVidia to come with a solution soon.

    I'm not a hardware expert but from the architecture of the Zen2 platform it seems that the PCI Express controller resides in the CPU itself, hopefully this is some kind of a power saving or PCIe 4.0 issue which can be fixed with a BIOS update.

    Currently I'm experiencing Event 17 correctable errors which point to the nVidia High Definition Audio Controller and the GPU itself (10DE/1E84 and 10DE/10F8). I can reproduce it by rebooting the machine (I get around 3) and around 1-2 when running GPU intensive applications like Folding@Home.

    Best Regards,
    Márton

  8. #8
    ROG Guru: Yellow Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.305 )
    MotherboardAsus motherboard
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB
    Graphics Card #1intel Hd 620 graphics 1GB DDR3
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec 294
    MonitorLcd monitor
    Storage #1Samsung 850 Evo 250GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch. Toshiba 1TB 2.5 inch
    CPU CoolerBuilt-in
    Casefrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek with ice sound
    OS Windows 10 Insider Preview 64bit 1903build no 18950.1001
    Network RouterBsnl Wi-Fi modem with router
    Accessory #1 Dell Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner

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    reinstall the generic Nvidia driver or Asus cusmized nvidia driver will fix this issues

  9. #9
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    Quote Originally Posted by raju2529 View Post
    reinstall the generic Nvidia driver or Asus cusmized nvidia driver will fix this issues
    No, unfortunately it didn't help although I gave it a try. This is a hardware error, it won't be solved by reinstalling different kinds of software although it is possible to circumvent the problem with a software workaround. That's up to the engineers at nVidia/AMD (Asus) to decide. Either the CPU's PCI Express controller is faulty or there is a problem with the motherboard (perhaps the clocks are unstable etc.). At best there will be a BIOS fix that can mask the problem but nothing else.

  10. #10
    New ROGer Array Dan Hot PC Specs
    Dan Hot PC Specs
    MotherboardASUS Strix X570-E
    ProcessorAMD 3900x
    Memory (part number)G.Skill F4-3600C16-16GTZNC
    Graphics Card #1RTX2080 non ASUS
    Sound CardOnBoard
    MonitorASUS PG278QR
    Storage #1Samsung SSD 860 EVO 500GB
    CPU CoolerNoctua NH-D15
    CaseBitFenix Shinobi XL
    Power SupplyENERMAX MODU87+ 700W
    Keyboard LOGITECH G510
    Mouse ZOWIE FK2
    Headset RAZER Razer Tiamat 7.1
    Mouse Pad steelseries QcK+
    OS Windows 10 Pro x64
    Dan Hot's Avatar
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    Quote Originally Posted by raju2529 View Post
    reinstall the generic Nvidia driver or Asus cusmized nvidia driver will fix this issues
    No that is not true!
    Even without driver this issue is there,


    it because ASUS missed the option for change PCIe_1 x16.

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