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  1. #21
    New ROGer Array DragonFly1001 PC Specs
    DragonFly1001 PC Specs
    MotherboardASUS PRIME X570-PRO
    ProcessorAMD Ryzen 7 3700X
    Memory (part number)Crucial Ballistix Sport LT 2x8GB DDR4 PC4-25600 BLS2K8G4D32AESBK
    Graphics Card #1Gigabyte Windforce OC 3X 8G RTX 2070 super
    MonitorNEC EA231WMi
    Storage #1Samsung 970 Evo Plus 1Tb
    CPU CoolerAMD Wraith Prism
    CaseThermaltake Suppressor F31
    Power SupplyAeroCool P7-850W Platinum
    Keyboard HYPERX Alloy FPS
    Mouse Logitech M280
    OS Windows 10 x64 Pro
    Network RouterASUS RT-AC66U

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    Quote Originally Posted by stmarci View Post
    I didn't get the issue with the Basic Display Adapter. It started generating the event log entries as soon as the display driver is installed.
    I confirm, the same happens on my system.
    Last edited by DragonFly1001; 10-21-2019 at 05:34 PM.

  2. #22
    ROG Enthusiast Array
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    Agesa 1.0.0.4 Beta Test Version for these boards. Use at your own risk. Supposedly fixes the WHEA issues.

    Strix-E: https://cloud.asustreiber.de/s/DRae2fRZAnbFj8y

    Strix-F: https://cloud.asustreiber.de/s/eGPNddTBoXQwWZs

  3. #23
    New ROGer Array DragonFly1001 PC Specs
    DragonFly1001 PC Specs
    MotherboardASUS PRIME X570-PRO
    ProcessorAMD Ryzen 7 3700X
    Memory (part number)Crucial Ballistix Sport LT 2x8GB DDR4 PC4-25600 BLS2K8G4D32AESBK
    Graphics Card #1Gigabyte Windforce OC 3X 8G RTX 2070 super
    MonitorNEC EA231WMi
    Storage #1Samsung 970 Evo Plus 1Tb
    CPU CoolerAMD Wraith Prism
    CaseThermaltake Suppressor F31
    Power SupplyAeroCool P7-850W Platinum
    Keyboard HYPERX Alloy FPS
    Mouse Logitech M280
    OS Windows 10 x64 Pro
    Network RouterASUS RT-AC66U

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    Oct 2019
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    Quote Originally Posted by stmarci View Post
    I think I've managed to accidentally find a workaround. I'm still testing but it seems that I don't get any WHEA warnings when Fast Boot is enabled. So basically when I enable Fast Boot in my BIOS and Windows and I don't restart my machine (then Fast Boot is active) I don't get the WHEA warnings even after several hours of intense usage. When the machine is restarted though I immediately get the warnings pointing to nVidia devices.

    I guess this has something to do with how the machine's devices are initialized which means that this is a bug in the BIOS itself.

    Try it out, you don't have anything to lose!
    With installed all latest updates seems I see the same behavior. When I'm restarting my PC I'm getting WHEA warning immediately after reboot and randomly about every 30-60 minutes. But now when I'm using power-off and power-on I'm already don't see any warning for ~2 hours. I'm keep on watching, but seems this option really works for me also.

    So yes, it sounds like a software bug related to device drivers initialization and may be this is a Windows 10 bug. I won’t be surprised by this, because MS is continuosly releasing one update worse than the other with a bunch of bugs.

  4. #24
    New ROGer Array stmarci PC Specs
    stmarci PC Specs
    MotherboardASUS Prime X570-Pro
    ProcessorAMD Ryzen 7 3700X
    Memory (part number)G.Skill F4-3200C16D-32GTZRX
    Graphics Card #1ASUS Rog Strix 2070 Super Advanced Gaming
    MonitorSamsung S27D590
    Storage #1Samsung 970 Evo Plus
    CPU CoolerBeQuiet! Dark Rock Pro 4
    Power SupplyChieftec Eco 700W
    OS Windows 10 64-bit
    Network RouterASUS RT-AC68U

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    Quote Originally Posted by DragonFly1001 View Post
    With installed all latest updates seems I see the same behavior. When I'm restarting my PC I'm getting WHEA warning immediately after reboot and randomly about every 30-60 minutes. But now when I'm using power-off and power-on I'm already don't see any warning for ~2 hours. I'm keep on watching, but seems this option really works for me also.

    So yes, it sounds like a software bug related to device drivers initialization and may be this is a Windows 10 bug. I won’t be surprised by this, because MS is continuosly releasing one update worse than the other with a bunch of bugs.
    Glad it worked for you too. I also posted on Reddit regarding my experience with Linux (Ubuntu 19.10). I did not get any errors/warnings in the kernel log also while running Heaven Benchmark.
    https://www.reddit.com/r/Amd/comment...m_medium=web2x

    It's worth trying out a Ubuntu 19.10 to rule out any hardware errors but it seems that this is software related.

  5. #25
    New ROGer Array DragonFly1001 PC Specs
    DragonFly1001 PC Specs
    MotherboardASUS PRIME X570-PRO
    ProcessorAMD Ryzen 7 3700X
    Memory (part number)Crucial Ballistix Sport LT 2x8GB DDR4 PC4-25600 BLS2K8G4D32AESBK
    Graphics Card #1Gigabyte Windforce OC 3X 8G RTX 2070 super
    MonitorNEC EA231WMi
    Storage #1Samsung 970 Evo Plus 1Tb
    CPU CoolerAMD Wraith Prism
    CaseThermaltake Suppressor F31
    Power SupplyAeroCool P7-850W Platinum
    Keyboard HYPERX Alloy FPS
    Mouse Logitech M280
    OS Windows 10 x64 Pro
    Network RouterASUS RT-AC66U

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    Support response

    I've got an answer from ASUS Support related to this problem. We need to wait for new BIOS update and hope that it will finally help.

    Original:
    Проблема будет решена с внедрением нового патча микрокода AGESA от AMD в очередную версию BIOS, в настоящий момент BIOS с соответствующим патчем находится на финальном предрелизном тестировании.

    Translation:
    The problem will be solved with the introduction of a new AMD AGESA microcode patch in the next BIOS version, currently the BIOS with the corresponding patch is in the final pre-release testing.

  6. #26
    New ROGer Array stmarci PC Specs
    stmarci PC Specs
    MotherboardASUS Prime X570-Pro
    ProcessorAMD Ryzen 7 3700X
    Memory (part number)G.Skill F4-3200C16D-32GTZRX
    Graphics Card #1ASUS Rog Strix 2070 Super Advanced Gaming
    MonitorSamsung S27D590
    Storage #1Samsung 970 Evo Plus
    CPU CoolerBeQuiet! Dark Rock Pro 4
    Power SupplyChieftec Eco 700W
    OS Windows 10 64-bit
    Network RouterASUS RT-AC68U

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    Quote Originally Posted by DragonFly1001 View Post
    I've got an answer from ASUS Support related to this problem. We need to wait for new BIOS update and hope that it will finally help.
    Thanks a lot! Your experience with ASUS support was better I guess. My request got immediately closed down with fake responses a few times then when they finally gave up my trials someone recommended to return the motherboard which I didn't do of course because I'm convinced there's nothing wrong with the motherboard.

  7. #27
    New ROGer Array stmarci PC Specs
    stmarci PC Specs
    MotherboardASUS Prime X570-Pro
    ProcessorAMD Ryzen 7 3700X
    Memory (part number)G.Skill F4-3200C16D-32GTZRX
    Graphics Card #1ASUS Rog Strix 2070 Super Advanced Gaming
    MonitorSamsung S27D590
    Storage #1Samsung 970 Evo Plus
    CPU CoolerBeQuiet! Dark Rock Pro 4
    Power SupplyChieftec Eco 700W
    OS Windows 10 64-bit
    Network RouterASUS RT-AC68U

    Join Date
    Oct 2019
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    Red face New BIOS is out

    New BIOS is out for Prime X570-PRO! https://dlcdnets.asus.com/pub/ASUS/m...-ASUS-1403.zip

    Has anyone tried it?

  8. #28
    ROG Member Array Lubna's Avatar
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    WHEA fixed in Asus ROG Strix X570-E Gaming with the new BIOS

  9. #29
    New ROGer Array DragonFly1001 PC Specs
    DragonFly1001 PC Specs
    MotherboardASUS PRIME X570-PRO
    ProcessorAMD Ryzen 7 3700X
    Memory (part number)Crucial Ballistix Sport LT 2x8GB DDR4 PC4-25600 BLS2K8G4D32AESBK
    Graphics Card #1Gigabyte Windforce OC 3X 8G RTX 2070 super
    MonitorNEC EA231WMi
    Storage #1Samsung 970 Evo Plus 1Tb
    CPU CoolerAMD Wraith Prism
    CaseThermaltake Suppressor F31
    Power SupplyAeroCool P7-850W Platinum
    Keyboard HYPERX Alloy FPS
    Mouse Logitech M280
    OS Windows 10 x64 Pro
    Network RouterASUS RT-AC66U

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    Oct 2019
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    Quote Originally Posted by stmarci View Post
    New BIOS is out for Prime X570-PRO! https://dlcdnets.asus.com/pub/ASUS/m...-ASUS-1403.zip

    Has anyone tried it?
    Just installed it and no more WHEA logger warnings in log after using windows Restart option. Looks like ASUS fixed the problem.

  10. #30
    New ROGer Array stmarci PC Specs
    stmarci PC Specs
    MotherboardASUS Prime X570-Pro
    ProcessorAMD Ryzen 7 3700X
    Memory (part number)G.Skill F4-3200C16D-32GTZRX
    Graphics Card #1ASUS Rog Strix 2070 Super Advanced Gaming
    MonitorSamsung S27D590
    Storage #1Samsung 970 Evo Plus
    CPU CoolerBeQuiet! Dark Rock Pro 4
    Power SupplyChieftec Eco 700W
    OS Windows 10 64-bit
    Network RouterASUS RT-AC68U

    Join Date
    Oct 2019
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    Quote Originally Posted by DragonFly1001 View Post
    Just installed it and no more WHEA logger warnings in log after using windows Restart option. Looks like ASUS fixed the problem.
    I also flashed the latest BIOS and looks like the errors are gone.

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