cancel
Showing results for 
Search instead for 
Did you mean: 

ROG GL553VW keyboard not working

-t1t0-
Level 7
Hello,

My ROG GL553VW keyboard studently stopped working.

The weird stuff is that it works in bios and on Windows 10 recovery menus. This is probably a issue with windows but I don't know what to do more to solve this issue.

If the system is on sleep and i press the enter key it also awakes, but i cannot write the password.
Power button also works.

The laptop camera also doesn't work. I'm using an external keyboard, the native keyboard does not appear on windows device manager.

Actions done so far

Updated bios to latest version
Reset of windows to factory (two times)
Uninstall updates
Use Asus live update
Remove the driver and install it again
Install drivers from ASUS Website (ATK)
...


Does anyone have this kind of problem? Any help?
Thanks
1,486 Views
1 REPLY 1

-t1t0-
Level 7
Does anyone had the same problem?