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  1. #61
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    ss

    Quote Originally Posted by Nino_1973 View Post
    it is not a matter of rgb even the other components do not work well since they changed to armory created

    and then if you also notice people who don't have rgb they have a mess on the device manager that checks the mause on the probing and sulmause the probing name
    sorry to say but they wont fix it.. ryujin 360 is sit there not working ..just buy different aio .. they are gonna realease ryujin 460 like nothing happened in 2020

  2. #62
    ROG Enthusiast Array Nino_1973 PC Specs
    Nino_1973 PC Specs
    MotherboardROG Crosshair VIII Hero (WI-FI)
    ProcessorRyzen 7 3700X
    Memory (part number)G.Skill Trident F4-3600C18D-16GTZRX 32GB
    Graphics Card #1AREZ-STRIX-RXVEGA56-O8G-GAMING
    MonitorASUS VG278Q Gaming-Monitor
    Storage #1Samsung EVO 512 GB M2
    Storage #2Western Digital 1TB
    CPU CoolerROG RYUJIN 360
    CasePHANTEKS ENTHOO EVOLV X GLASS
    Power Supplybe quiet! Power Zone 850W - 80 Plus Bronze
    Keyboard ROG Strix Flare
    Mouse ROG Gladius II Origin
    Headset ROG Strix Fusion 500
    Mouse Pad ROG Sheath
    Headset/Speakers ROG Strix Fusion 500
    OS Windows 10 Pro 64bit
    Network RouterFritzbox 7590
    Accessory #1 ROG Aura Terminal
    Accessory #2 Creative Sound BlasterX Kratos S5 2.1
    Accessory #3 Logitech C922 Webcam Streaming

    Join Date
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    I can tell you that 3 years ago I changed from asus to gigabyte and I can tell you technical service great problems solved within 24 hours if the problem subsystem connected to my pc via team viewer online technical support with chat or phone with asus technical support you says to open a ticket that for 3 months have not solved anything, on the contrary they tell you that it works very well I wait as I said if by the end of the month they do not solve the problems since the store does not reimburse me because for them there is no defect but only a mess from part of asus will start a legal practice and will require over the reimbursement of the purchased goods also of damages for all the lost time not being able to use the one I purchased
    and i'm sorry but i'll go to Gigabyte like 3 years ago

    I had the whole series of gigabytes aorus keyboard mouse, aio graphics card also the headset casing even with rgb no problem everything worked perfectly
    now I return from asus and there is more mess than 3 years ago the bad arrogant technical service and people who have no skills

    I pointed out to him that the problem lies in the writing of the drivers and they too say that everything is ok here makes me understand that the asus technicians don't understand a pipe
    Miniatura de Adjuntos Miniatura de Adjuntos Maus Driver.PNG  

    Driver tastatur.PNG  

    Catturaldkfkn.PNG  

    Cattura66633.PNG  


  3. #63
    ROG Enthusiast Array Nino_1973 PC Specs
    Nino_1973 PC Specs
    MotherboardROG Crosshair VIII Hero (WI-FI)
    ProcessorRyzen 7 3700X
    Memory (part number)G.Skill Trident F4-3600C18D-16GTZRX 32GB
    Graphics Card #1AREZ-STRIX-RXVEGA56-O8G-GAMING
    MonitorASUS VG278Q Gaming-Monitor
    Storage #1Samsung EVO 512 GB M2
    Storage #2Western Digital 1TB
    CPU CoolerROG RYUJIN 360
    CasePHANTEKS ENTHOO EVOLV X GLASS
    Power Supplybe quiet! Power Zone 850W - 80 Plus Bronze
    Keyboard ROG Strix Flare
    Mouse ROG Gladius II Origin
    Headset ROG Strix Fusion 500
    Mouse Pad ROG Sheath
    Headset/Speakers ROG Strix Fusion 500
    OS Windows 10 Pro 64bit
    Network RouterFritzbox 7590
    Accessory #1 ROG Aura Terminal
    Accessory #2 Creative Sound BlasterX Kratos S5 2.1
    Accessory #3 Logitech C922 Webcam Streaming

    Join Date
    Jul 2014
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    now I have turned to asus Italia, at least we speak the same language and see that they respond
    because I and I have been living in Germany for 30 years, I also speak German and English but I see that support asus germany is more bad than before

  4. #64
    ROG Enthusiast Array Nino_1973 PC Specs
    Nino_1973 PC Specs
    MotherboardROG Crosshair VIII Hero (WI-FI)
    ProcessorRyzen 7 3700X
    Memory (part number)G.Skill Trident F4-3600C18D-16GTZRX 32GB
    Graphics Card #1AREZ-STRIX-RXVEGA56-O8G-GAMING
    MonitorASUS VG278Q Gaming-Monitor
    Storage #1Samsung EVO 512 GB M2
    Storage #2Western Digital 1TB
    CPU CoolerROG RYUJIN 360
    CasePHANTEKS ENTHOO EVOLV X GLASS
    Power Supplybe quiet! Power Zone 850W - 80 Plus Bronze
    Keyboard ROG Strix Flare
    Mouse ROG Gladius II Origin
    Headset ROG Strix Fusion 500
    Mouse Pad ROG Sheath
    Headset/Speakers ROG Strix Fusion 500
    OS Windows 10 Pro 64bit
    Network RouterFritzbox 7590
    Accessory #1 ROG Aura Terminal
    Accessory #2 Creative Sound BlasterX Kratos S5 2.1
    Accessory #3 Logitech C922 Webcam Streaming

    Join Date
    Jul 2014
    Reputation
    10
    Posts
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    Angry

    and so the Italian support says that only possible to contact the second level technicians through email and rma I contacted them a thousand times the usual answer I do not understand I send the screen I explain the problem but always a response of the cabbage
    I no longer understand what language to speak to him in

    I described everything in the feedback sent him the screen but really the support asus does not understand a tube but because they do not go to the peasants at least give the place to competent people
    Miniatura de Adjuntos Miniatura de Adjuntos Cattura53.PNG  

    Cattura54.PNG  

    Driver tastatur.PNG  

    Maus Driver.PNG  


  5. #65
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    Quote Originally Posted by Nino_1973 View Post
    and so the Italian support says that only possible to contact the second level technicians through email and rma I contacted them a thousand times the usual answer I do not understand I send the screen I explain the problem but always a response of the cabbage
    I no longer understand what language to speak to him in

    I described everything in the feedback sent him the screen but really the support asus does not understand a tube but because they do not go to the peasants at least give the place to competent people
    dont need to send pics and all that **** just tell them u cant update ryujin 360 restart and restart not update...and wait for the answer

  6. #66
    New ROGer Array Massiccio_73 PC Specs
    Massiccio_73 PC Specs
    MotherboardROG MAXIMUS XI HERO (WI-FI)
    Processorintel core i9-9900k
    Memory (part number)F4-3600C19Q-32GTZRB
    Graphics Card #1ROG-STRIX-GTX1660TI-O6G-GAMING
    MonitorNEC MultiSync LCD2490WUXi2
    Storage #1SSD Samsung MZ-V7P512BW 970 PRO M.2
    Storage #2Western Digital WD Blue Desktop 4 TB
    CPU CoolerCooler Master MasterLiquid ML360R RGB
    CaseCooler master H500M
    Power SupplyCooler Master 1200w Platinum
    Keyboard ROG Claymore
    Mouse OG Gladius II Origin
    OS Win 10 Pro 64 bit

    Join Date
    Aug 2019
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    Same problem. Mouse ROG Origin Gladius II

  7. #67
    New ROGer Array
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    Google Translate English

    I also have the same problem as many others here with Ryujin ... can not access my Ryujin via the Armory Crate. keeps saying that the device needs to be updated. I'm doing the update, which requires a reboot of the system. If the Armory Crate System keeps telling me that the device needs updating, I will run the update and request a system reboot. I restart the system. An endless loop ...


    German

    Ich habe auch das gleiche Problem wie viele andere hier mit der Ryujin... kann nicht über die Armoury Crate auf mein Ryujin zugreifen. sagt immer wieder, dass das Gerät aktualisiert werden muss. Ich mache das Update, das einen Neustart des Systems erfordert. Meldet das Armoury Crate System immer wieder mit, dass das Gerät aktualisiert werden muss, führen ich das Update aus und fordert es einen Systemneustart an. Starten ich das System neu. Eine Endlosschleife...

  8. #68
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    Quote Originally Posted by Totilas View Post
    Google Translate English

    I also have the same problem as many others here with Ryujin ... can not access my Ryujin via the Armory Crate. keeps saying that the device needs to be updated. I'm doing the update, which requires a reboot of the system. If the Armory Crate System keeps telling me that the device needs updating, I will run the update and request a system reboot. I restart the system. An endless loop ...


    German

    Ich habe auch das gleiche Problem wie viele andere hier mit der Ryujin... kann nicht über die Armoury Crate auf mein Ryujin zugreifen. sagt immer wieder, dass das Gerät aktualisiert werden muss. Ich mache das Update, das einen Neustart des Systems erfordert. Meldet das Armoury Crate System immer wieder mit, dass das Gerät aktualisiert werden muss, führen ich das Update aus und fordert es einen Systemneustart an. Starten ich das System neu. Eine Endlosschleife...
    lol..and its gonna tell u that till 2020 new aio release.dont wiat throw it in the trashcan

  9. #69
    ROG Enthusiast Array Nino_1973 PC Specs
    Nino_1973 PC Specs
    MotherboardROG Crosshair VIII Hero (WI-FI)
    ProcessorRyzen 7 3700X
    Memory (part number)G.Skill Trident F4-3600C18D-16GTZRX 32GB
    Graphics Card #1AREZ-STRIX-RXVEGA56-O8G-GAMING
    MonitorASUS VG278Q Gaming-Monitor
    Storage #1Samsung EVO 512 GB M2
    Storage #2Western Digital 1TB
    CPU CoolerROG RYUJIN 360
    CasePHANTEKS ENTHOO EVOLV X GLASS
    Power Supplybe quiet! Power Zone 850W - 80 Plus Bronze
    Keyboard ROG Strix Flare
    Mouse ROG Gladius II Origin
    Headset ROG Strix Fusion 500
    Mouse Pad ROG Sheath
    Headset/Speakers ROG Strix Fusion 500
    OS Windows 10 Pro 64bit
    Network RouterFritzbox 7590
    Accessory #1 ROG Aura Terminal
    Accessory #2 Creative Sound BlasterX Kratos S5 2.1
    Accessory #3 Logitech C922 Webcam Streaming

    Join Date
    Jul 2014
    Reputation
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    Posts
    31

    you want to laugh contacted me the English twain service said that nothing works because my pc is infected with malware and viruses I reinstalled the system 4 hours ago and the problem exists ah ah ah

    they said that I have no protection here because the services are disabled I have the protection of everything anyway they asked me for 249 euros through credit cards and they solve the problem but they went to **** off I have antivirus protection I have malware protection not they know more than to invent themselves
    Miniatura de Adjuntos Miniatura de Adjuntos Cattura001.PNG  

    Last edited by Nino_1973; 10-10-2019 at 11:22 AM.

  10. #70
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    Quote Originally Posted by Nino_1973 View Post
    you want to laugh contacted me the English twain service said that nothing works because my pc is infected with malware and viruses I reinstalled the system 4 hours ago and the problem exists ah ah ah

    they said that I have no protection here because the services are disabled I have the protection of everything anyway they asked me for 249 euros through credit cards and they solve the problem but they went to **** off I have antivirus protection I have malware protection not they know more than to invent themselves
    wait what they asked u for money to solve the problem?

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