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  1. #1
    New ROGer Array AG592 PC Specs
    AG592 PC Specs
    MotherboardAsus ROG STRIX X570-E Gaming
    ProcessorAMD Ryzen 7 3800X
    Memory (part number)Corsair Vengeance RGB PRO 16GB @ 3200MHz
    Graphics Card #1Asus ROG STRIX RTX 2070 OC
    Power SupplyCorsair AX860i
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    Sep 2019
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    ASUS RIG STRIX X570-E Gaming Random Shutdown

    Paired with an AMD Ryzen 7 3800X, I have this weird issue where my system would shut down without warning. I cannot turn it back on without killing the power to the board first (by flipping the switch on the power supply or plugging it out the wall). I'm not sure what exactly is giving the problem, but I'd like to think its a board issue.

  2. #2
    New ROGer Array RedSector73 PC Specs
    RedSector73 PC Specs
    MotherboardROG CROSSHAIR VIII HERO (WI-FI)
    ProcessorAMD Ryzen 9 3900X 12-Core Processor
    Memory (part number)PVR416G413C9K @3800 16-17-16-32 CR1 or @3600 14-15-14-28 CR1
    Graphics Card #1Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC)
    MonitorAsus ROG Swift PG348Q
    Storage #1ADATA SX8200PNP 1TB
    Storage #22 x Samsung SSD 840 EVO 250GB
    CPU CoolerCoolermaster Liquid Pro Master 360
    CaseEVGA DG-87 Gunmetal Grey Gaming Case
    Power SupplyEVGA SuperNOVA G2 750W Gold Power
    Keyboard Corsair K95 RGB Platinum
    Mouse Corsair Gaming Sabre RGB Gaming Mouse
    Headset ARCTIS Pro Wireless
    Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large
    OS Windows 10 64bit Pro
    Network RouterRT-AC87U

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    The problem is most likely a random dead short, this is why you need to remove power from PSU or use the switch to reset - I would look for unused power connector touching the body of your case (as example possible source). While it is possible to be hardware, this isn't normally random.

    I seen standoff screw for the motherboard used in wrong location, actually cause this issue (once) was near video card and as it heated up the additional pressure caused the dead short. I wish you luck in finding the issue, they can be annoying to locate.

    Another source could be PSU is in over voltage/amp situation and is protecting itself or a defective PSU - typically these are rare given random occurrence.
    Last edited by RedSector73; 10-20-2019 at 09:33 PM.

  3. #3
    ROG Guru: Green Belt Array UltraNEO* PC Specs
    UltraNEO* PC Specs
    Laptop (Model)Dell XPS 13
    MotherboardAsus Rampage V Edition 10
    ProcessorIntel i7-6850k
    Memory (part number)G.SKILL F4-3600C17Q-32GTZR
    Graphics Card #1Titan X (Pascal)
    Graphics Card #2Titan X (Pascal)
    MonitorASUS ROG Swift PG279Q (x3)
    Storage #1Samsung 970 Pro 1TB NVMe
    Storage #2Samsung 860 Pro 1Tb (x4)
    CPU CoolerCustom Watercooled
    CaseCaseLabs SMA8
    Power SupplyCorsair AX1500i
    Keyboard Keyboard Paradise Custom
    Mouse Logitech G903
    Mouse Pad Logitech G840 XL
    Headset/Speakers ART SLA2 Linear Amp with JBL Control 5
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    Quote Originally Posted by AG592 View Post
    Paired with an AMD Ryzen 7 3800X, I have this weird issue where my system would shut down without warning. I cannot turn it back on without killing the power to the board first (by flipping the switch on the power supply or plugging it out the wall). I'm not sure what exactly is giving the problem, but I'd like to think its a board issue.
    Try rebuilding the system outside the case and see does the problem go away... If it STILL does it, it's not gonna be a random short as the other suggested.
    ASUS ROG RVIE Omega | i9-9980xe | Dominator Platinum 128GB 3333 MHz | EVGA RTX 2080 Ti SLI | Samsung 970 Pro 1TB NVMe (x3)
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