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  1. #1
    ROG Enthusiast Array Basspig PC Specs
    Basspig PC Specs
    Laptop (Model)GL-753VE-IS74
    MotherboardZ390-A
    Processori7-9700K
    Graphics Card #1GTX1060
    MonitorHP LP3065
    Storage #1Samsung 970EVO M.2 NVMe 250GB
    Storage #2Samsung 2TB SSD SATA
    CPU CoolerNoctua
    Power SupplySeasonic 850FX
    OS Windows 10 Pro
    Network RouterLinksys WRT3200ACM
    Basspig's Avatar
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    Thumbs up Z390-A Suddenly STOPPED

    No other way to describe it.
    I was doing a system image backup in Windows 10 Pro. I had WinAMP playing music. Noticed it was gapping or pausing every few seconds, which this system never did before. Playing audio was never a problem.
    Then while I was out of the room, the music stopped entirely. I came back to a blank monitor that was asleep.
    Tried to wake the PC, but nothing. Totally dead. No raster, no sign of life other than fans and LEDs lit.
    Forced shutdown by holding power button 4 seconds.
    Regards,
    Mark
    ...
    "If it doesn't cause an earthquake, you need a bigger subwoofer."

  2. #2
    ROG Enthusiast Array Basspig PC Specs
    Basspig PC Specs
    Laptop (Model)GL-753VE-IS74
    MotherboardZ390-A
    Processori7-9700K
    Graphics Card #1GTX1060
    MonitorHP LP3065
    Storage #1Samsung 970EVO M.2 NVMe 250GB
    Storage #2Samsung 2TB SSD SATA
    CPU CoolerNoctua
    Power SupplySeasonic 850FX
    OS Windows 10 Pro
    Network RouterLinksys WRT3200ACM
    Basspig's Avatar
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    Dec 2018
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    Powered back up and everything seems normal at the moment.
    In the past month, I've had two unexplained BSODs, both while the system was idle and I saw it happen while I was on the phone talking to a customer, not even touching the PC.
    The first few months, the PC was 100% reliable. But since August, I've had these three incidents happen.
    Having the system just STOP without an error message is really disconcerting. I thought the motherboard had died or the CPU failed.
    Luckily, it restarted after power cycling, but now I no longer trust the system. I don't know when it will crap out next.
    My previous systems were all Gigabyte boards and all went obsolete but were still working fine after 12 years of heavy use and overclocking and high case temps due to 6 7200RPM drives and poor ventilation.
    I'm running the Asus Z390-A at stock speeds and at 22°C case temps due to SSDs drives and good airflow and already I'm having problems. I hate that I'll be having to consider building another system before this one is even a year old.
    Regards,
    Mark
    ...
    "If it doesn't cause an earthquake, you need a bigger subwoofer."

  3. #3
    ROG Enthusiast Array edrickjk PC Specs
    edrickjk PC Specs
    MotherboardASUS ROG MAXIMUS XI EXTREME
    ProcessorIntel Core i9-9900K
    Memory (part number)F4-4266C19-8GTZKW 8gbx4
    Graphics Card #1ASUS ROG STRIX RTX 2080 Ti GAMING OC 11G
    MonitorAcer predator X34P
    Storage #1Samsung SSD 970 EVO Plus 500GB
    Storage #2WDC WDS512G1X0C-00ENX0
    CPU CoolerEK-Velocity
    CasePhantek Enthoo Luxe 2
    Power SupplyCorsair HX1000I
    Keyboard Razer blackwidow x chroma
    Mouse Razer mamba wireless
    Headset SteelSeries arctis pro wireless
    Mouse Pad Razer Goliathus Control Extended
    Headset/Speakers Razer nommo chroma
    OS window 10
    Network RouterAsus RT-AC-5300

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    DId you update your bios during that time period?

  4. #4
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
    MotherboardMSI x470 Gaming Plus
    ProcessorAMD 2600X
    Memory (part number)16GB Crucial Ballistix Elite 3600
    Graphics Card #1ASUS GTX 1080 Strix
    MonitorBenQ BL3200PT
    Storage #1Intel 600p NVMe
    CPU CoolerWraith
    Casecustom Antec 900
    Power SupplyCorsair HX1000
    Keyboard Logitech Orion Spark
    Mouse Logitech MX500
    Headset Plantronics 777 with Oregon Aero upgrade
    xeromist's Avatar
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    Just for good measure you may want to run HCI Memtest or Memtest86+. After I built my system I thought it was stable but I had occasional issues. Running memtest showed some errors. After some tuning things were much better.

    Unfortunately I still get occasional random lockups but no memory errors and nothing in the Windows event log so I've no clue what's up.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  5. #5
    ROG Guru: White Belt Array Carlyle2020 PC Specs
    Carlyle2020 PC Specs
    MotherboardAsus Maximus XI APEX w/o vrm heatsink
    Processor8086K/@5.1/1.305/LLC5
    Memory (part number)Corsair LPX 4000 CL19@17.21.41/560/2T
    Graphics Card #1OOO RTX 2080 Ti FTW3 ULTRA
    Graphics Card #2GTX 1060
    Sound CardOOO Xonar STX modified
    Monitor21: 9 LG 34 inch / flat
    Storage #11TB 960evo
    Storage #22TB 970evo plus
    CPU CoolerNoctua NH-D15
    CaseSilverstone FT2 +200 bucks of sounddampening
    Power SupplySeasonic TX-850 RMAed the prime tita1000w
    Keyboard Cherry KC 1000 / OOO CORSAIR K63 + lapboard
    Mouse MX Master 2S
    Headset Sennheiser PC360 + Philips X2HR
    Headset/Speakers klipsch 4.1 pc speaker /cooling modified
    OS Win 10 64bit
    Network Routeryeah right...
    Accessory #1 Silverstone EBA01 headphone stand / black
    Accessory #2 radio Keyfob to turn on and off from Garage
    Accessory #3 Adata USB3.1 512Mb SSD @480Mb ul/dl

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    IF it gets a little worse day by day, it could be the PSU is on its way out.

    ...Maybe i assume this because it happened to me a month ago.

    So keep your assesment fluid please.

    Rgds
    Carlyle

  6. #6
    ROG Enthusiast Array Basspig PC Specs
    Basspig PC Specs
    Laptop (Model)GL-753VE-IS74
    MotherboardZ390-A
    Processori7-9700K
    Graphics Card #1GTX1060
    MonitorHP LP3065
    Storage #1Samsung 970EVO M.2 NVMe 250GB
    Storage #2Samsung 2TB SSD SATA
    CPU CoolerNoctua
    Power SupplySeasonic 850FX
    OS Windows 10 Pro
    Network RouterLinksys WRT3200ACM
    Basspig's Avatar
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    This system was built in January of this year.
    I did a BIOS update in August, after adding more RAM.
    I did run Memtest86+ for several hours and there were zero errors.
    I am running at stock speeds. This machine is primarily used for office tasks and some light video editing work.
    The two BSODs were peculiar. They were pointing to ohci1394.sys. The system was idle at both times. If it had happened while scanning a slide, I could see a correlation, but the scanner was idle.
    But yesterday's gapping audio playback, followed by the machine just halting like that and black screen was disturbing.
    I wish there was some exhaustive diagnostic that tested every component of the motherboard.
    Regards,
    Mark
    ...
    "If it doesn't cause an earthquake, you need a bigger subwoofer."

  7. #7
    ROG Enthusiast Array edrickjk PC Specs
    edrickjk PC Specs
    MotherboardASUS ROG MAXIMUS XI EXTREME
    ProcessorIntel Core i9-9900K
    Memory (part number)F4-4266C19-8GTZKW 8gbx4
    Graphics Card #1ASUS ROG STRIX RTX 2080 Ti GAMING OC 11G
    MonitorAcer predator X34P
    Storage #1Samsung SSD 970 EVO Plus 500GB
    Storage #2WDC WDS512G1X0C-00ENX0
    CPU CoolerEK-Velocity
    CasePhantek Enthoo Luxe 2
    Power SupplyCorsair HX1000I
    Keyboard Razer blackwidow x chroma
    Mouse Razer mamba wireless
    Headset SteelSeries arctis pro wireless
    Mouse Pad Razer Goliathus Control Extended
    Headset/Speakers Razer nommo chroma
    OS window 10
    Network RouterAsus RT-AC-5300

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    Look couple post down about bios issue,most likely you have the same issue we all have with the newer bios version .

  8. #8
    ROG Enthusiast Array Basspig PC Specs
    Basspig PC Specs
    Laptop (Model)GL-753VE-IS74
    MotherboardZ390-A
    Processori7-9700K
    Graphics Card #1GTX1060
    MonitorHP LP3065
    Storage #1Samsung 970EVO M.2 NVMe 250GB
    Storage #2Samsung 2TB SSD SATA
    CPU CoolerNoctua
    Power SupplySeasonic 850FX
    OS Windows 10 Pro
    Network RouterLinksys WRT3200ACM
    Basspig's Avatar
    Join Date
    Dec 2018
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    I'm running BIOS version 1105, which I downloaded 7/1/2019. Any issues reported with that BIOS?
    Regards,
    Mark
    ...
    "If it doesn't cause an earthquake, you need a bigger subwoofer."

  9. #9
    ROG Enthusiast Array edrickjk PC Specs
    edrickjk PC Specs
    MotherboardASUS ROG MAXIMUS XI EXTREME
    ProcessorIntel Core i9-9900K
    Memory (part number)F4-4266C19-8GTZKW 8gbx4
    Graphics Card #1ASUS ROG STRIX RTX 2080 Ti GAMING OC 11G
    MonitorAcer predator X34P
    Storage #1Samsung SSD 970 EVO Plus 500GB
    Storage #2WDC WDS512G1X0C-00ENX0
    CPU CoolerEK-Velocity
    CasePhantek Enthoo Luxe 2
    Power SupplyCorsair HX1000I
    Keyboard Razer blackwidow x chroma
    Mouse Razer mamba wireless
    Headset SteelSeries arctis pro wireless
    Mouse Pad Razer Goliathus Control Extended
    Headset/Speakers Razer nommo chroma
    OS window 10
    Network RouterAsus RT-AC-5300

    Join Date
    Jul 2018
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    Thats when they changed to me version 12.039, so its highly possible its related yes. Before reverting bios on this board i would ask around here and on reddit since it seems you don't have bios flashback on this model and im not sure it would revert your me version.
    Last edited by edrickjk; 10-06-2019 at 04:06 AM.

  10. #10
    ROG Enthusiast Array Basspig PC Specs
    Basspig PC Specs
    Laptop (Model)GL-753VE-IS74
    MotherboardZ390-A
    Processori7-9700K
    Graphics Card #1GTX1060
    MonitorHP LP3065
    Storage #1Samsung 970EVO M.2 NVMe 250GB
    Storage #2Samsung 2TB SSD SATA
    CPU CoolerNoctua
    Power SupplySeasonic 850FX
    OS Windows 10 Pro
    Network RouterLinksys WRT3200ACM
    Basspig's Avatar
    Join Date
    Dec 2018
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    10
    Posts
    32

    Pardon my ignorance, but what is the ME version?
    Regards,
    Mark
    ...
    "If it doesn't cause an earthquake, you need a bigger subwoofer."

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