Results 31 to 40 of 40
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11-27-2019 10:27 AM #31
- Join Date
- Oct 2019
- Reputation
- 10
- Posts
- 13
Nearly 2 months for me and not even a response from ASUS!
Not even a confirmation that they received the followup email I sent to the addresses I was given to post to for resolving an issue I had with my invoice not being clear
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11-28-2019 02:08 PM #32
- Join Date
- Oct 2019
- Reputation
- 10
- Posts
- 13
the code finally arrived today in email and it worked just fine through nvidia experience (once you get the code)
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11-28-2019 08:41 PM #33
- Join Date
- Nov 2019
- Reputation
- 10
- Posts
- 1
I'm in New Zealand. Registered on the last of day of the promotion 18th Nov and have just received my redemption code 10 days later.
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11-29-2019 07:58 AM #34
- Join Date
- Nov 2019
- Reputation
- 10
- Posts
- 3
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11-29-2019 08:20 AM #35
daegis PC Specs Motherboard Asus x470 Prime Pro Processor Ryzen 5 2600x Graphics Card #1 ROG Strix 2080 Super Storage #1 Corsair MP510 M.2 960GB CPU Cooler Noctua D15 SE-AM4 Case Fractal Design R6-USB-C
- Join Date
- Jan 2019
- Reputation
- 10
- Posts
- 2
PITA, but I'm glad I'm not the only one - hope they sort their issues out quickly. Got a reply email saying to contact rog_forum@asus.com, so I'll see how that goes.
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12-02-2019 03:49 PM #36
- Join Date
- Nov 2019
- Reputation
- 10
- Posts
- 1
I have been waiting for more than a month (since 25th October till now) but not a single reply from Asus. The current status still remains as "Login activity - not processed yet"
I tried to use the alternative link, fill in the form and send but then receive a message "Unrecognized URL (https://www.asus.com/events/info/activity_COD/)"
Feeling very disappointed
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12-03-2019 07:38 AM #37
daegis PC Specs Motherboard Asus x470 Prime Pro Processor Ryzen 5 2600x Graphics Card #1 ROG Strix 2080 Super Storage #1 Corsair MP510 M.2 960GB CPU Cooler Noctua D15 SE-AM4 Case Fractal Design R6-USB-C
- Join Date
- Jan 2019
- Reputation
- 10
- Posts
- 2
latest update is that i have now received the redemption email with an actual code in it - yay. took a couple goes, but the code redemption via blizzard has now been successful.
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12-03-2019 10:04 AM #38
- Join Date
- Nov 2019
- Reputation
- 10
- Posts
- 1
Missing Code in email
I received an email with the code missing too. After going through Asus support, and being provided with a number of different addresses to email without success, support finally directed the request to rog_forum@asus.com . I've just received my code this afternoon and was able to redeem through Geforce Experience without an issue
Last edited by IronSide443; 12-03-2019 at 10:17 AM.
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12-04-2019 12:26 PM #39
- Join Date
- Nov 2019
- Reputation
- 10
- Posts
- 3
So I finally got my code yesterday after tweeting & facebooking Asus. Not sure if that was the reason or if they realised they sent blank emails. Either way, I finally got it.
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12-05-2019 12:29 AM #40
- Join Date
- Feb 2019
- Reputation
- 10
- Posts
- 1
Empty code in email aswell
Also received the email with no code. Emailed rog_forum last week but still no reply.