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  1. #21
    New ROGer Array
    Join Date
    Nov 2019
    Reputation
    10
    Posts
    1

    Not working for me too!


    Unrecognized URL (https://www.asus.com/events/info/activity_COD/)

  2. #22
    New ROGer Array
    Join Date
    Nov 2019
    Reputation
    10
    Posts
    1

    I will never buy asus product again!

    I waited 2 weeks and nothing, game code still dont send.

  3. #23
    New ROGer Array
    Join Date
    Nov 2019
    Reputation
    10
    Posts
    2

    Lightbulb

    This is beyond a joke. Been waiting 10 days and emailed asus multiple times on different emails and facebook. No response from any of them. My mate got a 2070 gigabyte and got the code within 24 hours. If this is what asus is like ill never be purchasing anything of theres again.
    Cant believe i can even get a response saying they are looking into it. Joke of a company

  4. #24
    New ROGer Array
    Join Date
    Nov 2019
    Reputation
    10
    Posts
    1

    still waiting

    The first time when i try to type the series number, the web is always notice me it was wrong.
    Then i tried in another day, done.
    Still waiting for code, status shows not deal with yet (over one week) Au.

  5. #25
    New ROGer Array
    Join Date
    Nov 2019
    Reputation
    10
    Posts
    2

    What is going on with Asus?

    If anything, we deserve an explanation. Multiple emails but yet to receive my redemption code??? I got a friend who bought a different brand and got their code within 3 days. Has anyone actually got their code already? and has Asus always been this bad?

  6. #26
    New ROGer Array
    Join Date
    Nov 2019
    Reputation
    10
    Posts
    1

    It's already been 15 Days

    It's been 15 days, 12 working days from when I registered through the promotion website and I still haven't gotten my code either. I emailed the customer support and they told me to email the ROG forum people instead, I messaged their Facebook and they told me to provide my GPU Model, and Serial Number and that they would work on it ASAP, but after providing that to them, there has been no response or replies to further inquiries even though it shows that they read my message, why is ASUS customer support so terrible, this has to breach consumer rights in Australia at least one way or another.

  7. #27
    New ROGer Array
    Join Date
    Nov 2019
    Reputation
    10
    Posts
    2

    Got mine just now.
    14 days after requesting.
    I understand things take time but all i wanted was an email back saying that the timeframes were longer than expected.
    I facebooked Nvidia and they said to keep them updated with what was happening.
    The code was annoying but i'm more annoyed about the fact that not a single email was sent back to me.
    not even one just saying they were looking into it.
    Poor service really

  8. #28
    New ROGer Array
    Join Date
    Nov 2019
    Reputation
    10
    Posts
    2

    Finally got mine too

    After multiple emails with no update at all. Finally got mine after 1 phone call to the customer service. Thank god to whoever I spoke to, because that guy managed to solve my issue in 10 mins. Hope Asus improve their online customer service on platform such as facebook and emails in the future.

  9. #29
    New ROGer Array
    Join Date
    Nov 2019
    Reputation
    10
    Posts
    2

    Code Received

    i Just receive my code, 1.06pm GMT +8,
    12 days after application submit

  10. #30
    New ROGer Array
    Join Date
    Nov 2019
    Reputation
    10
    Posts
    6

    Got a email for a successful registration confirmation for the Call of Duty modern Warfare event but the code is blank :L

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