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  1. #31
    New ROGer Array
    Join Date
    Oct 2019
    Reputation
    10
    Posts
    13

    Nearly 2 months for me and not even a response from ASUS!

    Not even a confirmation that they received the followup email I sent to the addresses I was given to post to for resolving an issue I had with my invoice not being clear

  2. #32
    New ROGer Array
    Join Date
    Oct 2019
    Reputation
    10
    Posts
    13

    the code finally arrived today in email and it worked just fine through nvidia experience (once you get the code)

  3. #33
    New ROGer Array
    Join Date
    Nov 2019
    Reputation
    10
    Posts
    1

    I'm in New Zealand. Registered on the last of day of the promotion 18th Nov and have just received my redemption code 10 days later.

  4. #34
    New ROGer Array
    Join Date
    Nov 2019
    Reputation
    10
    Posts
    3

    Click image for larger version. 

Name:	Asus fail.jpg 
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    Got my email today...see attachment. Code is blank!
    Complete fail from ASUS.

  5. #35
    New ROGer Array daegis PC Specs
    daegis PC Specs
    MotherboardAsus x470 Prime Pro
    ProcessorRyzen 5 2600x
    Graphics Card #1ROG Strix 2080 Super
    Storage #1Corsair MP510 M.2 960GB
    CPU CoolerNoctua D15 SE-AM4
    CaseFractal Design R6-USB-C

    Join Date
    Jan 2019
    Reputation
    10
    Posts
    2

    PITA, but I'm glad I'm not the only one - hope they sort their issues out quickly. Got a reply email saying to contact rog_forum@asus.com, so I'll see how that goes.

  6. #36
    New ROGer Array
    Join Date
    Nov 2019
    Reputation
    10
    Posts
    1

    I have been waiting for more than a month (since 25th October till now) but not a single reply from Asus. The current status still remains as "Login activity - not processed yet"

    I tried to use the alternative link, fill in the form and send but then receive a message "Unrecognized URL (https://www.asus.com/events/info/activity_COD/)"

    Feeling very disappointed

  7. #37
    New ROGer Array daegis PC Specs
    daegis PC Specs
    MotherboardAsus x470 Prime Pro
    ProcessorRyzen 5 2600x
    Graphics Card #1ROG Strix 2080 Super
    Storage #1Corsair MP510 M.2 960GB
    CPU CoolerNoctua D15 SE-AM4
    CaseFractal Design R6-USB-C

    Join Date
    Jan 2019
    Reputation
    10
    Posts
    2

    latest update is that i have now received the redemption email with an actual code in it - yay. took a couple goes, but the code redemption via blizzard has now been successful.

  8. #38
    New ROGer Array
    Join Date
    Nov 2019
    Reputation
    10
    Posts
    1

    Missing Code in email

    Quote Originally Posted by daplaymaker View Post
    Got a email for a successful registration confirmation for the Call of Duty modern Warfare event but the code is blank :L
    I received an email with the code missing too. After going through Asus support, and being provided with a number of different addresses to email without success, support finally directed the request to rog_forum@asus.com . I've just received my code this afternoon and was able to redeem through Geforce Experience without an issue
    Last edited by IronSide443; 12-03-2019 at 10:17 AM.

  9. #39
    New ROGer Array
    Join Date
    Nov 2019
    Reputation
    10
    Posts
    3

    So I finally got my code yesterday after tweeting & facebooking Asus. Not sure if that was the reason or if they realised they sent blank emails. Either way, I finally got it.

  10. #40
    New ROGer Array
    Join Date
    Feb 2019
    Reputation
    10
    Posts
    1

    Empty code in email aswell

    Also received the email with no code. Emailed rog_forum last week but still no reply.

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