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  1. #1
    ROG Guru: White Belt Array AgentHunk's Avatar
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    Jul 2018

    Arrow Win10/GL702ZC HID Keyboard Device Issue

    Asus HID Keyboard Device Issue /and related sound effects when code 19 happens.

    I am using the ASUS GL702ZC laptop and was manually going through Device manager updating everything...until I cam across the keyboard also causes my keyboard to stop working.....not one type key pad works when this installs from Device Manager and then the odd sounds adjustments...from before when I tried this install months that I see it isn't fixed...

    I want it fixed....

    I have dealt with it before but fixed it by rolling back.

    the only good news is System Firmware was the only driver I found that needed a update.

    Unfortunately Just rolling back isn't good enough...The issue happens when updating to the next driver and this happens....
    question?why is the update driver option corrupt?happens everytime I manually select and update in Device manager.....
    This also effects the audio Drivers installed with this Specific Model and System by Asus.
    Realtek HD audio manager and Sonic studio II.
    IDK why and frankly I care a great deal and want to see it fixed..

    Click image for larger version. 

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    Click image for larger version. 

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    photo of before install:

    Click image for larger version. 

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    before in the past I remember the HD Realtek Audio Drivers and Sonic also being affected at my pc....

    but right now I am not noticing it since I rolled back the driver.

    these programs get affected by this install corruption when updating.

    Click image for larger version. 

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    Please fix this ASAP
    Last edited by AgentHunk; 10-10-2019 at 06:04 PM.

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