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Z370-E Gaming LED problem

nhatnguyen179
Level 7

‎10-09-2019 09:47 PM - last edited on ‎03-06-2024 07:27 PM by Community Admin

Hello guys, my Z370-E Gaming motherboard has been working fine, everything lit up until several days ago after a power loss, I/O shield LED stop working, both LED header stop working as well, I checked the power output at LED header with multi-meter and there is no power there, the addressible and RAM working just fine. I talked to ASUS support they told me tried to install windows, I did a clean install and nothing work. I also search around on the internet for the solution, tried uninstall AURA, checked the IO shield connector (which look fine and tight) ... I am basically ran out of idea. Anybody have any tips to share? I really appreciate it
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Enderwiggin03
Level 7

‎10-10-2019 02:27 PM

Turned on in BIOS, any messages in Aura?
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nhatnguyen179
Level 7
In response to Enderwiggin03

‎10-12-2019 09:45 PM

Enderwiggin03 wrote:
Turned on in BIOS, any messages in Aura?

Thank you for your answer, I have no message in Aura, and what you mean turn on BIOS?
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Guitarmageddon1
Level 9

‎10-12-2019 09:48 PM

I think he meant ensure you have LEDs enabled in the bios settings itself? Have you flashed to a more recent bios by chance? I have been chasing some LED issues recently and Im fairly certain that AURA writes something to the motherboard itself. Something that I consider could be at least "wiped" by a new bios flash. Not sure if that would help here but maybe worth a shot.
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nhatnguyen179
Level 7
In response to Guitarmageddon1

‎10-12-2019 10:44 PM

Guitarmageddon888 wrote:
I think he meant ensure you have LEDs enabled in the bios settings itself? Have you flashed to a more recent bios by chance? I have been chasing some LED issues recently and Im fairly certain that AURA writes something to the motherboard itself. Something that I consider could be at least "wiped" by a new bios flash. Not sure if that would help here but maybe worth a shot.

Hi bud, I did a flash after the LED went off, and still nothing happen, I turn on everything in BIOS. This board and the LED control is pretty annoying. Any advise?
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PLaYCUDA
Level 7

‎11-11-2019 02:12 PM

i'm having the same problem

https://rog.asus.com/forum/showthread.php?114948-Asus-Z370-E-Gaming-RGB-Not-Work
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