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Asus Aura and suite III Installation Problem

robertomx
Level 7
when i try to install Aura and Suite III I've error:

an error has occurred while launching setup
Remote call failed

I had to unistall them with Revo Uninstaller because did not work and Windows Uninstaller gave the same error.
i tried to use Aura Cleaner and Suite Cleaner. i used CCleaner.
i have a matherboard Asus TUF Z390-Plus Gaming and Graphics Card Asus ROG Strix GTX-1060.
Please help me.
8,651 Views
12 REPLIES 12

skyllers
Level 7
Same ...

Please help me

BigJohnny
Level 13
Did you right click and run as administrator?

BigJohnny wrote:
Did you right click and run as administrator?


yes, i done it but don't work.

I take it you're suffering from the same error I am getting whilst trying to install this infernal app

83075

I currently have a ticket open with ASUS Support so I'll keep this updated with what they say

Athlonite wrote:
I take it you're suffering from the same error I am getting whilst trying to install this infernal app

83075

I currently have a ticket open with ASUS Support so I'll keep this updated with what they say


News?

katlani
Level 9
is this happening on certain version of Windows 10?

katlani wrote:
is this happening on certain version of Windows 10?


1903 and 1909

I have the same error.
Win-10 1909