10-15-2019 02:13 AM - last edited 3 weeks ago by ROGBot
10-15-2019 04:02 AM
10-15-2019 04:13 AM
10-15-2019 05:20 AM
10-15-2019 05:35 AM
10-15-2019 05:58 AM
jdfrench3 wrote:
As you can see, I have the same laptop as you. ASUS G752VSK.
Are you running the NVIDIA Geforce Experience software?
Have you updated your video driver using the NVIDIA Geforce Experience program?
10-15-2019 07:05 AM
10-15-2019 07:22 AM
jdfrench3 wrote:
I’m not at my computer but my iPhone works.
I use the NVIDIA GeForce Experience software.
How did you install Windows? Performing a system recovery is the preferred method. You didn’t delete your eSupport Folder and ASUS Installation Wizard? The AIS can restore your original ASUS programs and drivers after Windows installation. The AIS also installs hidden files necessary for proper system operation. See my STICKY about the eSupport Folder at the top of this Forum.
10-15-2019 11:15 AM
10-15-2019 11:27 AM
jdfrench3 wrote:
You need to install Windows again, then use the ASUS Installation Wizard (AsInsWiz.exe) to install all the original ASUS programs and drivers, then reboot your system and let Windows update itself. Check then if the error has returned.
The ASUS Installation Wizard is located in your eSupport Folder that you deleted. Below is a link to a German website that has a copy of your eSupport Folder (Driver DVD). The site is German but the downloads are in English. Download the Driver DVD (G752VSK) and burn to a DVD. Run the ASUS Installation Wizard on the DVD and install your original programs and drivers.
https://www.asustreiber.de/downloads/category/60-windows-10?start=10
Good Luck