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  1. #1
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    [ g752vs ] whea_uncorrectable_error

    Hello.
    I think i v tried almost everything with this error (memtest, windows update , bios update, drivers update, ram switch, hdd replace etc)

    The problem:
    windows starts and after 2-3 mins i get the error, after it reboots and this becomes a loop. i v tried with Linux also . reboot comes after almost 5 mins.Laptop has 2 years and 4 moths (4 months after warranty ) .the laptop was in RMA 4 months after purchase (battery problem)
    If anyone believes to have some solutions or advises pls feel free to post them.
    The weird part for me is that when i use a stress test (Intel extreme tuning utility) the laptop doesn t restart.also i can t seem to find the integrated video card (Intel HD 630)

    Ty in advance!

  2. #2
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    First, identify what model G752VS you have.

    Run dxdiag.exe and post your results. It will display your model and BIOS, then click on the Display Tab. It will show you your display results.

    Examples:
    Miniatura de Adjuntos Miniatura de Adjuntos Dxdiag.exe Display Tab.png  

    Dxdiag.exe 7-17-2019.png  

    G752VSK, G75VW-3D, G51J, G1S
    Homebuilt Windows Server

  3. #3
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    There is no Intel integrated video card. Run Device Manger and confirm. Post your results.

    Example:
    Miniatura de Adjuntos Miniatura de Adjuntos Device Manager Display Adapter.png  

    G752VSK, G75VW-3D, G51J, G1S
    Homebuilt Windows Server

  4. #4
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    Here are the results :


    Click image for larger version. 

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  5. #5
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    As you can see, I have the same laptop as you. ASUS G752VSK.

    Are you running the NVIDIA Geforce Experience software?

    Have you updated your video driver using the NVIDIA Geforce Experience program?
    Miniatura de Adjuntos Miniatura de Adjuntos Device Manager Display Adapter Driver.png  

    Last edited by jdfrench3; 10-15-2019 at 12:37 PM. Reason: Added info
    G752VSK, G75VW-3D, G51J, G1S
    Homebuilt Windows Server

  6. #6
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    Quote Originally Posted by jdfrench3 View Post
    As you can see, I have the same laptop as you. ASUS G752VSK.

    Are you running the NVIDIA Geforce Experience software?

    Have you updated your video driver using the NVIDIA Geforce Experience program?
    I did a fresh install of windows so i don t have NVIDIA Geforce Experience software.but it was on my laptop before the reinstall of OS.
    Video driver updated only in device manager but it s overdated.
    Should i take the asus NVIDIA driver or NVIDIA Geforce Experience software? Click image for larger version. 

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  7. #7
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    .

    I’m not at my computer but my iPhone works.

    I use the NVIDIA GeForce Experience software.

    How did you install Windows? Performing a system recovery is the preferred method. You didn’t delete your eSupport Folder and ASUS Installation Wizard? The AIW can restore your original ASUS programs and drivers after Windows installation. The AIW also installs hidden files necessary for proper system operation. See my STICKY about the eSupport Folder at the top of this Forum.
    Last edited by jdfrench3; 10-15-2019 at 05:59 PM.
    G752VSK, G75VW-3D, G51J, G1S
    Homebuilt Windows Server

  8. #8
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    Quote Originally Posted by jdfrench3 View Post
    I’m not at my computer but my iPhone works.

    I use the NVIDIA GeForce Experience software.

    How did you install Windows? Performing a system recovery is the preferred method. You didn’t delete your eSupport Folder and ASUS Installation Wizard? The AIS can restore your original ASUS programs and drivers after Windows installation. The AIS also installs hidden files necessary for proper system operation. See my STICKY about the eSupport Folder at the top of this Forum.
    I v made an bootable USB with windows media creation tool and wiped all partitions on the drive ...
    My OS was originaly 8.1 i think when i buyed the laptop.
    Last edited by Aresica; 10-15-2019 at 02:38 PM.

  9. #9
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    You need to install Windows again, then use the ASUS Installation Wizard (AsInsWiz.exe) to install all the original ASUS programs and drivers, then reboot your system and let Windows update itself. Check then if the error has returned.

    The ASUS Installation Wizard is located in your eSupport Folder that you deleted. Below is a link to a German website that has a copy of your eSupport Folder (Driver DVD). The site is German but the downloads are in English. Download the Driver DVD (G752VSK) and burn to a DVD. Run the ASUS Installation Wizard on the DVD and install your original programs and drivers.

    https://www.asustreiber.de/downloads...ws-10?start=10

    Good Luck
    Miniatura de Adjuntos Miniatura de Adjuntos Driver DVD Download.png  

    Driver DVD Download 2.png  

    ASUS Installation Wizard.png  

    G752VSK, G75VW-3D, G51J, G1S
    Homebuilt Windows Server

  10. #10
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    Quote Originally Posted by jdfrench3 View Post
    You need to install Windows again, then use the ASUS Installation Wizard (AsInsWiz.exe) to install all the original ASUS programs and drivers, then reboot your system and let Windows update itself. Check then if the error has returned.

    The ASUS Installation Wizard is located in your eSupport Folder that you deleted. Below is a link to a German website that has a copy of your eSupport Folder (Driver DVD). The site is German but the downloads are in English. Download the Driver DVD (G752VSK) and burn to a DVD. Run the ASUS Installation Wizard on the DVD and install your original programs and drivers.

    https://www.asustreiber.de/downloads...ws-10?start=10

    Good Luck
    Well usually i get the bsod eaven when i m trying to install thé windows. Maybe i m trying to hard to find an software problem when it is verry possible that it s an hardware problem. If it s gpu/CPU /motherboard problem i think thé laptop becomes useless. For sure asus RMA will give me a high score for an motherboard. Can t belive 2.5 years laptop is allready useless 🤨

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