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  1. #1
    New ROGer Array Dypsis's Avatar
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    Question ASUS ROG Zephyrus M GM501GS Black Screen At Startup

    Hi.

    I frequently get either black screens at startup, or sometimes I get a square display (4:3 ratio) rather than the full wide screen.

    If I get the black screen, I can sometimes eventually get it to display with Windows Key + Shift + Ctrl + B.
    This leads me to think that it is more of a software/BIOS issue.

    I have the latest available drivers and BIOS. I am leaning towards it being a BIOS issue, but ASUS haven't released an update.

    I realize that this is a common issue, but I haven't yet seen a fix for it.


    Any ideas?

  2. #2
    New ROGer Array RedSector73 PC Specs
    RedSector73 PC Specs
    MotherboardROG CROSSHAIR VIII HERO (WI-FI)
    ProcessorAMD Ryzen 9 3900X 12-Core Processor
    Memory (part number)PVR416G413C9K @ 3600 14-15-14-28 CR1
    Graphics Card #1Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC)
    MonitorAsus ROG Swift PG348Q
    Storage #1ADATA SX8200PNP 1TB
    Storage #22 x Samsung SSD 840 EVO 250GB
    CPU CoolerCoolermaster Liquid Pro Master 360
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    Keyboard Corsair K95 RGB Platinum
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    OS Windows 10 64bit Pro
    Network RouterRT-AC87U

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    Let's rule out Windows 10 Install

    run as admin [powershell] (type into search bar, when you see it pop up, right click on it and run as admin)

    sfc /scannnow

    wait till complete
    now run (still in powershell)

    Dism /Online /Cleanup-Image /RestoreHealth

    wait till complete

    if either found and fix integrity errors or corruptions, reboot and then repeat both steps again. If you get caught in loop than you could try reset and lastly fresh install of windows.

    This will help eliminate windows software as the issue.



    Then lets rule out the drivers

    You could try snappy driver installer, download the light version
    https://sdi-tool.org/download/

    This program is pro at getting the best optimal drivers for your system.

    Video - how to use the program


    This will help eliminate drivers as the issue.




    Lastly, I would also try DDU https://www.wagnardsoft.com/ and safemode uninstall your graphic drivers and then reinstall the latest.

    Which in theory leaves bios / hardware as possible causes. If the above didn't fix it.

    Hope you find this of help
    Last edited by RedSector73; 10-20-2019 at 07:45 AM.

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