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10-20-2019 06:14 AM #1
ASUS ROG Zephyrus M GM501GS Black Screen At Startup
Hi.
I frequently get either black screens at startup, or sometimes I get a square display (4:3 ratio) rather than the full wide screen.
If I get the black screen, I can sometimes eventually get it to display with Windows Key + Shift + Ctrl + B.
This leads me to think that it is more of a software/BIOS issue.
I have the latest available drivers and BIOS. I am leaning towards it being a BIOS issue, but ASUS haven't released an update.
I realize that this is a common issue, but I haven't yet seen a fix for it.
Any ideas?
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10-20-2019 06:45 AM #2
RedSector73 PC Specs Laptop (Model) FA506IU-AL130T x 2 Motherboard ROG CROSSHAIR VIII HERO (WI-FI) Processor AMD Ryzen 9 3900X 12-Core Processor Memory (part number) 4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die Graphics Card #1 Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC) Sound Card Arctis DAC Monitor Asus ROG Swift PG348Q Storage #1 ADATA SX8200PNP 1TB Storage #2 2 x Samsung SSD 840 EVO 250GB CPU Cooler Coolermaster Liquid Pro Master 360 Case EVGA DG-87 Gunmetal Grey Gaming Case Power Supply EVGA SuperNOVA G2 750W Gold Power Keyboard Corsair K95 RGB Platinum Mouse Corsair Gaming Sabre RGB Gaming Mouse Headset ARCTIS Pro Wireless Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large OS Windows 11 64bit Pro Network Router PfSence Intel i5-10210U 6 Port Accessory #1 TP-Link Gigabit 8&6 Port Switches
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Let's rule out Windows 10 Install
run as admin [powershell] (type into search bar, when you see it pop up, right click on it and run as admin)
sfc /scannnow
wait till complete
now run (still in powershell)
Dism /Online /Cleanup-Image /RestoreHealth
wait till complete
if either found and fix integrity errors or corruptions, reboot and then repeat both steps again. If you get caught in loop than you could try reset and lastly fresh install of windows.
This will help eliminate windows software as the issue.
Then lets rule out the drivers
You could try snappy driver installer, download the light version
https://sdi-tool.org/download/
This program is pro at getting the best optimal drivers for your system.
Video - how to use the program
This will help eliminate drivers as the issue.
Lastly, I would also try DDU https://www.wagnardsoft.com/ and safemode uninstall your graphic drivers and then reinstall the latest.
Which in theory leaves bios / hardware as possible causes. If the above didn't fix it.
Hope you find this of helpLast edited by RedSector73; 10-20-2019 at 07:45 AM.