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  1. #1
    ROG Guru: White Belt Array
    Join Date
    Aug 2012

    I'm going crazy, I think I broke my USB port(s) somehow.

    I don't know anymore. Been at this for a week now.
    First of all, I noticed my pc boot time wasn't amazing. In task manager my bios time was around 22 seconds every time.
    My windows boot time is great, about 2 seconds after the bios is done, windows is up, so I figured, okay, somethings wrong with the bios, let’s try an update.
    I then started with writing down my important bios settings, which isn’t much, I’m currently not overclocked, only XMP2 enabled, some fan settings etc. Nothing special.
    I was at bios 1105 at that point, and went to 1302.
    So then all hell broke loose. No more booting to windows, got an error about GPT header corruption, and how to fix it. So I tried and tried again to fix it with the bios recovery function, but that didn’t do anything.
    So then I looked at some settings, and found the sata mode setting, and figured, guess I’ll try optane/raid instead of ACHI. And bam, booted to windows and everything was good again.
    (Guess I should note at this point I have had raid enabled a few months ago to experiment with ssd caching. Didn’t work great, turned it all back off and raid is not enabled on any drive at all.)
    However, now, my bios time was at 35 seconds every time. Whatever I did, I couldn’t get it down at all. Also, I noticed some strange usb behavior. My external HDD kept showing up at every boot (like I just connected it) and my Oculus rift headset got some strange problems with the sensor usb’s only seeing usb2 in stead of usb 3, etc. I tried to fix all those things, in device manager one of the usb busses had the yellow checkmark and updating drivers didn’t give me anything new, so I did what I always do and uninstalled that device and rebooted. It usually fixes things. Not now though, usb problems all staid the same.
    So then I was at the point I had many usb problems, and a 50% slower bios boot time, so I was done. I went back to 1302. Guess I’ll live with the 22 sec boot then right?
    Booted instantly again, however, I checked, this bios automatically had selected raid/optane in stead of AHCI, so it booted. When I went to AHCI, it gave me the same error again. Fine, I’ll stay at the raid setting even though I don’t run raid. No problem, right?
    However, at this clean 1302 bios, with all settings like they always were before, the USB problems staid exactly the same. And then they got worse. Now, my external HDD won’t be detected at all anymore, it won’t pop up at boot either. Unless I run a system recovery, then it boots once, and after any reboot it’s gone again. If I switch it to a different port, the HDD works, and if I plug a different device in that port it also works. So I broke a driver somehow?
    So I broke that port / HDD combo somehow. And it might have something to do with HDD/raid settings, maybe? Or maybe with bios settings? I have no clue anymore. I usually think of myself as pretty good with computers, but I’m stumped now. And going crazy, and feeling like I want to toss the whole pc out the window.
    And no, reinstalling windows is not an option right now because of time limitations.
    Also turning XMP off / to XMP1 doesn't change anything.
    Oh yeah, also, after all this, my bios time is now at 12 seconds, at the 1302 bios. Also, that happened when the ext HDD broke, before that, on this clean install, it was around 30 seconds.

    Basically I would like to find out:

    -How to fix my usb driver(s) so the external HDD works in the old port again.

    -How my bios boot time is randomly changing from 22/30/now 12 seconds all on the same bios/same settings.

    -If this has something to do with my previous raid settings I tried a few months ago (and turned back off). Since I still need raid enabled in the bios to even boot to windows.

    I hope someone has any idea what I’m talking about and can help me somehow. Because I’m going mad.

    Maximus XI hero Wifi
    64GB G.Skill Trident Z RGB F4-3200C16Q at XMP2 to run it at native 3200mhz.
    I7 9700k not overclocked atm
    Many drives (NVME / SSD / HDD / EXT HDD for backups)
    Last edited by Delano.888; 10-22-2019 at 09:50 AM.

  2. #2
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
    MotherboardMSI x470 Gaming Plus
    ProcessorAMD 2600X
    Memory (part number)16GB Crucial Ballistix Elite 3600
    Graphics Card #1ASUS GTX 1080 Strix
    MonitorBenQ BL3200PT
    Storage #1Intel 600p NVMe
    CPU CoolerWraith
    Casecustom Antec 900
    Power SupplyCorsair HX1000
    Keyboard Logitech Orion Spark
    Mouse Logitech MX500
    Headset Plantronics 777 with Oregon Aero upgrade
    xeromist's Avatar
    Join Date
    Jul 2010

    If you didn't explictly do so I would reset to default settings in the BIOS. You may have some lingering changes from the tweaking you were doing.

    I would download drivers from ASUS and reinstall them just in case it is better than what Windows is installing.

    Beyond that you may want to try a USB bootable OS to see if it's Windows corruption or a physical problem with the port. You can boot Ubuntu without changing your system permanently.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  3. #3
    New ROGer Array
    Join Date
    Jul 2019

    Same happened to me flashing 1302 and going back to 0602. The USB port next to the USB-C port is dead now.

  4. #4
    ROG Member Array dalerafferty PC Specs
    dalerafferty PC Specs
    Laptop (Model)HP G62 AMD chipset
    MotherboardASUS ROG Maximus X Hero (Wi-Fi AC)
    ProcessorIntel Core i7-8700K Coffee Lake
    Memory (part number)CORSAIR 16GB (2 x 8GB)Kit Model Model CMD16GX4M2B3000C15
    Graphics Card #1EVGA GeForce GTX 1080 FTW2 GAMING iCX
    Sound CardOn Board
    MonitorASUS VG248(Digital)
    Storage #1SAMSUNG 850 PRO
    Storage #2WD Black 2TB WD2003FZEX
    CPU CoolerCorsair H110i Extreme Performance Water cooler
    CaseCorsair Carbide Series 270R
    Power SupplyEVGA SuperNOVA 750 G2 220-G2-0750-XR 80+ GOLD 750W
    Keyboard Corsair K55
    Mouse Logitech G703
    Headset Klipsch Reference R6 On-Ear Headphones
    Mouse Pad Sheraton Falls Niagara Fall NON CHARGING lol
    Headset/Speakers Genius 3 drivers per cabinet
    OS Windows 10 Pro 64x
    Network RouterHard wired
    dalerafferty's Avatar
    Join Date
    Mar 2019

    PC!e Super Speed cards

    SuperSpeed 7 Ports USB3.0 PCI-E Expansion Card Adapter PCI-E USB 3.0 HUB Controller

    Ebay or Amazon Newegg
    You can get a PCIe expansion card under 25.00 for 7 Port. I bought a 5 port with USB type a and 1 USB C Power plugs into the card. I bought 1 So I could quick getting USB error from My asus ROG Strix. I also had errors on my ROD maximus Hero X with Wi-Fi. so come with M2. SATA and PCIe if you have use up the SATA ports. You will loose the use SATA port 1 and also SATA port 5 & 6. Since I install the add-on card have no more USB errors. Hope this helps

  5. #5
    ROG Guru: White Belt Array
    Join Date
    Aug 2012

    I did the optimized default settings. I did reinstall board drivers, the port is still broken.
    I know I can add a USB card, but that's not really an option for me with a case in the middle of the living room with a glass side panel. All the good cards are red..

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