I built my system in 2017, with an Asus Maximus IX Formula motherboard, G.Skill Trident Z RGB RAM and CableMod WideBeam RGB LED strips - all Aura Sync-compatible.
Installed Aura and had fun with it for a while - until I noticed the CPU utilization by the Aura service was between 15 and 20%. Uninstalled the software and my color settings stuck, which was nice, so I never bothered with Aura again.
Fast forward to 2019. Around May of this year, I performed a clean installation of Windows 10 1903. Aura devices obviously reverted to their default rainbow color cycling, so I installed the software again (most recent version).
Even with the updated version of the Aura app, CPU utilization remained in the 15-20% range, so I set a profile and proceeded to uninstall the software, as I had done before. Only this time, the mobo and LED strips stayed a static color after uninstalling, and the RAM reverted to its default state (rainbow color cycling). With the PC off, the mobo and RAM both exhibit their default behavior (as configured in the BIOS).
Onto the problem: I can't get Aura to work anymore, no matter how many times I uninstall and reinstall it.Things that I've tried between installs (always restarting Windows after each and every step):
- Deleting the "LightingService" XML profile file;
- "Unblocking" the zip file containing the downloaded files before extracting them;
- Using a registry cleaner to delete old entries;
- Deleting Aura using Revo Uninstaller and running its junk cleaner several times after multiple restarts;
- Running the Aura Cleaner software (found a Google Drive link after googling), which doesn't do anything.
All of those alleged "fixes" were found online. None worked for me. Regardless of what I do, I always get the "Aura Service is currently unavailable" error message when starting the latest version of Aura (1.07.71 - downloaded directly from Asus's website), even though AuraService is running in the background.
I also tried installing the version listed in my mobo's support page (1.07.55). That one actually starts, but gives me a different error message, stating that the program couldn't find any Aura-compatible devices and asking me to click on "refresh". I click on "refresh" one hundred times, and it still doesn't find anything - no mobo, RAM or LED strips.
I could definitely use some help. I really don't want to clean install Windows again just because of stupid Aura.