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  1. #1
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    Zephyrus S Volume wheel not working properly ( delayed response)

    Hi All.

    I have the zephyrus S gx701 GVR, The volume wheel on the laptop is not working as intended...If I scroll the volume up it does not do anything until a few minutes later it shoots upto 100...and until I click on the wheel the volume is stuck at 100... the same issue happens when I try decrease the volume..

    please let me know if there is a possible fix for this.

    Edit: This does not happen if I click on the button before I start scrolling.

    Thank you
    Last edited by abdul1234; 10-28-2019 at 10:07 AM.

  2. #2
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    Thumbs up GX701GWR bugs in ArmouryCRATE and ROG services

    Quote Originally Posted by abdul1234 View Post
    Hi All.

    I have the zephyrus S gx701 GVR, The volume wheel on the laptop is not working as intended...If I scroll the volume up it does not do anything until a few minutes later it shoots upto 100...and until I click on the wheel the volume is stuck at 100... the same issue happens when I try decrease the volume..

    please let me know if there is a possible fix for this.

    Edit: This does not happen if I click on the button before I start scrolling.

    Thank you
    Yep , it is a bug. Same problem on a brand new GX701GWR 9750h-RTX2070 and it behaves the same way.
    …. shame on these guys, so good hardware but so buggy software ArmouryCRATE & ROG services...

    You can uninstall everything ( ArmouryCrate APP + services and ROG services and reinstall a previous version (2.4.9 and services 1.0.4 i think ... ) and it will work ok for sometime)
    Sadly , after some time the AR app will autoupdate and everything get´s buggy again … Lame ! They should at least let us to control de update process !!!

    Let ´s hope they fix it in future.


    PS: just a remark, i also tried a fresh Win10PRO install and same thing happen after.
    Initial it was ok( with my manual "selected" drivers installation ) but after some time after the auto-AR updates , same buggy control scheme :-( .
    Not fair, but you got to live with it .

  3. #3
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    Quote Originally Posted by jorge.pinheiro View Post
    Yep , it is a bug. Same problem on a brand new GX701GWR 9750h-RTX2070 and it behaves the same way.
    …. shame on these guys, so good hardware but so buggy software ArmouryCRATE & ROG services...

    You can uninstall everything ( ArmouryCrate APP + services and ROG services and reinstall a previous version (2.4.9 and services 1.0.4 i think ... ) and it will work ok for sometime)
    Sadly , after some time the AR app will autoupdate and everything get´s buggy again … Lame ! They should at least let us to control de update process !!!

    Let ´s hope they fix it in future.


    PS: just a remark, i also tried a fresh Win10PRO install and same thing happen after.
    Initial it was ok( with my manual "selected" drivers installation ) but after some time after the auto-AR updates , same buggy control scheme :-( .
    Not fair, but you got to live with it .
    I think might have find a way around this, just uninstallling AR temporarily along with XTU service solved the issue
    Last edited by abdul1234; 10-31-2019 at 07:42 PM.

  4. #4
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    Quote Originally Posted by abdul1234 View Post
    I think might have find a way around this, just uninstallling AR temporarily along with XTU service solved the issue
    XTU service ? and AR ?
    But this way the ArmouryCrate is useless , right ? And we need it ..as it is the central control point on all ROG machines . Or how can you make it work without these?
    Cant understand how ASUS has these bugs on premium machines like Zephyrus ...

  5. #5
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    **** software from anus, just delete all ROG services except for Crate (and ONLY crate). It will work again and make sure you disable the autoupdate.

  6. #6
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    Quote Originally Posted by angryrogcustomer View Post
    **** software from anus, just delete all ROG services except for Crate (and ONLY crate). It will work again and make sure you disable the autoupdate.
    can you help me out: step by step ?
    Everytime i get everything ok ( 2.4.8 works fine ) it still manages to update to 2.5.x ….arghhhh...and it messes everything .

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