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  1. #1
    New ROGer Array
    Join Date
    Oct 2019
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    Waking up issues

    Just built a new computer and I've come across an issue with my Crosshair vii hero wifi motherboard. Whenever I wake it up from sleep it completely disables the wifi and I end up having to shut down the computer all together and restarting it (restart within windows doesn't work either). I did see some other people were reporting some similar issues, is this a known problem with this motherboard?

    Thanks

  2. #2
    ROG Guru: Brown Belt Array RedSector73 PC Specs
    RedSector73 PC Specs
    Laptop (Model)FA506IU-AL130T x 2
    MotherboardROG CROSSHAIR VIII HERO (WI-FI)
    ProcessorAMD Ryzen 9 3900X 12-Core Processor
    Memory (part number)4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die
    Graphics Card #1Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC)
    Sound CardArctis DAC
    MonitorAsus ROG Swift PG348Q
    Storage #1ADATA SX8200PNP 1TB
    Storage #22 x Samsung SSD 840 EVO 250GB
    CPU CoolerCoolermaster Liquid Pro Master 360
    CaseEVGA DG-87 Gunmetal Grey Gaming Case
    Power SupplyEVGA SuperNOVA G2 750W Gold Power
    Keyboard Corsair K95 RGB Platinum
    Mouse Corsair Gaming Sabre RGB Gaming Mouse
    Headset ARCTIS Pro Wireless
    Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large
    OS Windows 11 64bit Pro
    Network RouterPfSence Intel i5-10210U 6 Port
    Accessory #1 TP-Link Gigabit 8&6 Port Switches

    Join Date
    Apr 2018
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    In power options check and see if in Advanced settings the {Wireless adapter settings} {power saving mode} is set to maximum performance. This should stop the motherboard sending it to sleep and it not waking up from sleep.

    Also check
    Device Manager then {effected wifi device} then {power management} and untick {allow the computer to turn off this device to save power}.


    Quote Originally Posted by Hexonxonx View Post
    is this a known problem with this motherboard?
    No

    Hope you find this of help.
    Last edited by RedSector73; 10-28-2019 at 08:19 AM.

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