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  1. #1
    New ROGer Array armymanryno PC Specs
    armymanryno PC Specs
    Laptop (Model)Dell XPS i7
    MotherboardASUS AMD AM4 ROG X570 Crosshair VIII Hero (Wi-Fi) ATX
    ProcessorAMD RYZEN 7 3800X
    Memory (part number)G.SKILL TridentZ RGB Series 64GB (4x16)
    Graphics Card #1AMD Radeon RX 5700 XT 8Gig
    Graphics Card #2N/A
    Graphics Card #3N/A
    Graphics Card #4N/A
    Sound CardN/A
    MonitorSamsung C32HG70 32" HDR QLED 144Hz 1ms Curved Gaming Monitor with Freesync
    Storage #1Samsung 970 Pro M.2 1TB Internal
    Storage #2Samsung SSD 860 EVO 2TB 2.5 Inch SATA III Internal SSD
    CPU CoolerASUS ROG Ryujin 360 AIO
    CaseAZZA Ragnarok 801 CSAZ-801
    Power SupplyASUS ROG Thor 1200 80+ Platinum
    Keyboard Asus Rog Claymore Aura Sync Mechanical Gaming Keyboard Cherry MX Red
    Mouse ASUS ROG Gladius II Wireless
    Headset ROG Strix Fusion 700
    Mouse Pad ASUS ROG Balteus Qi
    Headset/Speakers Bose Companion 2 Series III Multimedia Speakers
    OS Windows 10 64bit Pro
    Network RouterCrap
    Accessory #1 Corsair LL Series LL120 & 140 RGB
    Accessory #2 CORSAIR iCUE Commander PRO Smart RGB Lighting and Fan Speed Controller
    Accessory #3 ASUS TMP-M R2.0

    Join Date
    Aug 2019


    Hello All,

    I recently at random would get BSOD VIDEO_TDR_FAILURE error - atikmpag.sys.. Can someone tell me what this means and how I can resolve this issue?

    Nothing new has changed with my rig that I can think of except installing a vertical mount for my GPU. New software recently installed is Citrix Workspace, for work - which installs citrix indirect display adapter.

    I have attempted to downgrade/upgrade/reinstall all my GPU drivers - AMD Radeon RX 5700 XT.

    ANY reply would be much appreciated! Please help!

  2. #2
    ROG Guru: Brown Belt Array RedSector73 PC Specs
    RedSector73 PC Specs
    Laptop (Model)FA506IU-AL130T x 2
    ProcessorAMD Ryzen 9 3900X 12-Core Processor
    Memory (part number)4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die
    Graphics Card #1Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC)
    Sound CardArctis DAC
    MonitorAsus ROG Swift PG348Q
    Storage #1ADATA SX8200PNP 1TB
    Storage #22 x Samsung SSD 840 EVO 250GB
    CPU CoolerCoolermaster Liquid Pro Master 360
    CaseEVGA DG-87 Gunmetal Grey Gaming Case
    Power SupplyEVGA SuperNOVA G2 750W Gold Power
    Keyboard Corsair K95 RGB Platinum
    Mouse Corsair Gaming Sabre RGB Gaming Mouse
    Headset ARCTIS Pro Wireless
    Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large
    OS Windows 11 64bit Pro
    Network RouterPfSence Intel i5-10210U 6 Port
    Accessory #1 TP-Link Gigabit 8&6 Port Switches

    Join Date
    Apr 2018

    Get DDU with it you need to, in SAFEMODE uninstall your graphics drivers and then reinstall the latest.


    go back to and download the latest chipset drivers for your motherboard.

    While I see you have reinstalled before, cleaning out the old drivers / registry entries can help and DDU does this.

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